Is it permitted for unmarried couples of the same nationality to stay at the hotel?
10 February 2024
Unmarried couples of the same nationality are welcome to stay at the hotel.
75 photos
GRAND EXCELSIOR HOTEL BUR DUBAI, Dubai
29US$
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Key details
About the Hotel
Kuwait Street,
Dubai,
United Arab Emirates,
Dubai
- Close to the business district
Great
8.0
5.8
4.1
3.0
Loved by Grand Excelsior Hotel Bur Dubai guests
"My room was so spacious, luxurious,comfortable and high profile and made me feel like celebrity ."
"The view from our room was beautiful we could see everything from there, the pool on the roof also had a great view on the city."
"Services of all staffs are excellent... breakfast is very delicious liked there is options... continental and Indian. overall good experience staying in hotel ."
"Good location with good transport links, good breakfast and absolutelly briliant dinner."
"The property was well located in The heart of Dubai, close to all tourist attractions, I liked the stay, it was for one night for business, the staff are super friendly"
Rooms and Suites
Grand Excelsior Hotel Bur Dubai offers 282 guest rooms, ranging from 40 sqm to 160 sqm. Room options include twin, double, and family rooms, plus suites. Each room has air conditioning, a telephone, a mini-bar, a satellite TV, a hairdryer, a bathtub, a mirror, a dressing table, an in-room safe deposit box, and wireless internet access. Family rooms are 53 sq meters and feature one king bed and two individual beds. Suites have a Jacuzzi and a 42-inch LCD television with satellite channels. Some rooms offer views of the Sheikh Zayed skyline and Burj Khalifa.
Dining Choices
The hotel features 8 dining options, with international cuisine, Indian, Arabic, and continental buffet restaurants. There are also restaurants where guests can enjoy cigars. The hotel offers Excelsior Breakfast Bonanza with international cuisine and live cooking stations.
Leisure Amenities
Guests can relax at the spa, which includes a Turkish bath, a hot tub, and a sauna. The hotel also has a rooftop pool and a modern gym with cardiovascular equipment and free weights. Live entertainment is available to accompany dinner, with in-house musicians.
Location and Transport
Grand Excelsior Hotel Bur Dubai is in the heart of Bur Dubai's commercial district, near the airport, the World Trade Center, and the BurJuman shopping center. It is a 10-minute walk from Adcb and a 10-minute drive from Business Bay. Dubai International Airport is 5 km away. The hotel provides a complimentary shuttle service to a shopping mall. Dubai Creek and Al Mamzar Beach Park are nearby.
Hotel Services
The hotel has a 24-hour reception, a business center, a meeting/conference room, and laundry facilities. Additional services include babysitting and currency exchange. Safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit. Secured parking is available.
“This hotel stands out for its notably accommodating staff, especially appreciated by those with tight travel schedules. The generous room sizes, coupled with the surprisingly high-quality dining options, create a strong sense of value. Its location, while requiring a bit of walking to the metro, still provides a solid base for exploring Dubai.”
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Select your room type
The hotel offers rooms of different types and facilities suitable for every traveler
Deluxe Room F&B
2 persons
40 m²
1 King-size bed
Shower
Heating
room details
Deluxe Room Burj Khalifa View F&B
2 persons
40 m²
1 Double bed
Heating
Bathtub
room details
Family Room F&B
2 persons
53 m²
2 Single beds or 1 Queen-size bed
Shower
Heating
room details
Executive One-Bedroom Suite F&B
2 persons
80 m²
1 King-size bed
Shower
Heating
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Airport hotels designed with facilities that ensure convenience and comfort
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Night club
- Entertainment
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Massage
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At the Grand Excelsior Hotel Bur Dubai, guests are treated to a delightful array of dining options that blend global flavors with cultural authenticity. Each restaurant offers a unique ambiance, from family-friendly settings to romantic retreats, ensuring a memorable culinary experience for every palate.
Cantina Restaurant
Mexican and International
Ambiance
Family-friendly with traditional and modern touches
Key Offerings
Enjoy hearty Mexican tacos, vibrant salsas, and international favorites served in a warm, inviting setting. A perfect spot for breakfast or dinner.
Reservation
not needed
Open daily from 06:30 AM to midnight.
Dragon's Fi
Chinese and Asian
Ambiance
Family-friendly with a blend of traditional and modern elements
Key Offerings
Highlighting authentic Chinese dishes and aromatic Asian flavors, this venue invites guests to enjoy a leisurely lunch or a relaxing dinner with live entertainment.
Reservation
not needed
Open Monday, Wednesday, Thursday, Friday, Saturday, and Sunday for lunch from 12:00 PM to 3:30 PM, and dinner from 6:30 PM to midnight.
Aangan
Indian
Ambiance
Family-friendly with traditional Indian warmth and modern design
Key Offerings
Dive into an array of flavorful Indian dishes, perfect for an enchanting dinner experience. The restaurant's inviting decor adds to the atmosphere of authenticity.
Reservation
not needed
Open daily from 7:00 AM to midnight.
Barbera Cafe
International
Ambiance
Family-friendly with a sophisticated modern flair
Key Offerings
A perfect venue for casual dining, the café offers an extensive range of international dishes complemented by a selection of fine cigars for post-dinner relaxation.
Reservation
not needed
Open daily from midnight to 11:30 PM.
Dugout Sports Bar
European
Ambiance
Modern, lively sports bar atmosphere
Key Offerings
Ideal for sports enthusiasts, this bar serves up a vibrant menu of European bites and cold beverages, offering a social experience within a cheerful setting.
Reservation
not needed
Open daily from 12:00 PM to 3:00 AM.
Mehendi
Indian
Ambiance
Family-friendly with a traditional Indian charm
Key Offerings
Serve classic Indian dishes in an inviting atmosphere that is perfect for family gatherings or late-night meals, featuring a range of vegetarian and non-vegetarian options.
Reservation
not needed
Open daily from 9:00 PM to 3:00 AM.
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Grand Excelsior Hotel Bur Dubai Location
Kuwait Street,
Dubai,
United Arab Emirates,
Dubai
Map view
Kuwait Street,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Mall
The Dubai Mall
6.1
km
Museum
Dubai Museum
2.0
km
Tower
Burj Khalifa
6.2
km
Fountain
The Dubai Fountain
6.3
km
Landmark
Al Fahidi Historical Neighbourhood
2.1
km
Park
Zabeel Park
2.6
km
Landmark
Dubai Creek
2.4
km
Market
Meena Bazaar
1.7
km
Gallery
XVA Gallery
1.8
km
Mall
Bur Juman Shopping Center
1.7
km
Landmark
Sheikh Saeed al-Maktoum's House
2.5
km
Landmark
The Dubai Heritage Village
2.2
km
Landmark
Bur Dubai Abra Dock
2.0
km
Gallery
Majlis Gallery
1.6
km
Gallery
Al-Serkal Cultural Foundation
1.6
km
Landmark
Dubai Frame
2.6
km
Mosque
Grand Mosque
2.1
km
Museum
Coffee Museum
2.0
km
Landmark
Shiva and Krishna temple
2.2
km
Landmark
Sheikh Mohammed Centre for Cultural Understanding
2.0
km
Event hall
World Trade Centre
2.6
km
Landmark
BurJuman
1.0
km
Landmark
Bur Dubai Souq
1.6
km
Landmark
Fabindia
670 m
Shopping Area
The Arabian Ranches Souk
1.1
km
Museum
Al Shindagha Museum
1.9
km
Landmark
Karama shopping centre
2.0
km
Mosque
Grand Bur Dubai Masjid
2.1
km
Landmark
Al Fahidi
2.0
km
Nearby
moti didi karama
480 m
Restaurants
Purani Dilli Dubai
430 m
Mankhool
Cantina 1810
470 m
Kuwait Street Al Mankhool
City Cafe
30 m
27 Al Kuwait Street
Sizzling Wok
20 m
Lobby Level
Prabhu's Grill Restaurant
40 m
Kuwait Street
Spice Garden
270 m
2 28A St Al Mankhool
Explore Dubai
Explore Bur Dubai
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 01:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of AED 79 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Chinese, Russian, Arabic, Hindi, Afrikaans, Persian, Thai, Tagalog / Filipino, Urdu
Year renovated:
2012
Number of floors:
11
Number of rooms:
275
Former name
Dhow Palace Hotel
Property is also known as
grand excelsior dubai
grand excelsior hotel bur dubai dubai
excelsior hotel dubai
excelsior hotel bur dubai
hotel excelsior bur dubai
Reviews and Ratings
Feedback about Grand Excelsior Hotel Bur Dubai from previous guests about their experience.
Show moreShow less
Pros
Friendly staff
Great location
Huge room
Good facilities
Helpful staff
Cons
Urine stains
Expensive restaurant
Old floors
Guest reviewsbased on 2358 reviews
anthony from united kingdom
family room f&b
5 nights in November 2025
|
Reviewed:January 17, 2026
9.0/10
nice stay
excellent servicebreakfast selectionfriendly staff
captain hanif offered excellent service to me. the breakfast selection had wide variety. staff were friendly and accommodating to my needs. i appreciated the cleanliness of my room.
the gym equipment felt a bit outdated.
Facilities
9/10
The hotel features a pool on the roof. It provided a relaxing space. there are restaurants available, though i only tried the breakfast. the hotel is near a shopping center.
Service
10/10
The front office staff was helpful during check-in. captain hanif was particularly attentive. He made sure all my needs were met. the staff was cute and always greeted me with a smile!
Rooms
9/10
My family room was spacious. It offered ample space for us. the linens were clean and fresh. They added to my comfort. the housekeeping service maintained the room daily.
Location
8/10
the hotel is conveniently located near key city areas. the proximity to the metro station aided travel. the location was perfect! though the parking was expensive.
0 Helpful
|
ruth from united kingdom
premium room burj khalifa view f&b
5 nights in November 2025
|
Reviewed:January 03, 2026
7/10
great varietyvaried dishesexcellent locationwet carpetdirty jacuzzi jetsdisappointing experience
the breakfast had great variety daily with both oriental and western dishes available. i noticed that the location was excellent finding everything i needed nearby. i did my shopping at day to day mall which was only 300 meters away.
the carpet in front of the toilet was wet upon arrival. dirt came out of the jacuzzi jets when i used it. i found the experience to be quite disappointing overall.
0 Helpful
andrew from united kingdom
Couple
deluxe room f&b
4 nights in October 2025
|
Reviewed:January 02, 2026
8.5/10
fantastic moments
supportive staffdaily cleanlinesscaring assistance
the reception staff offered support when needed. the housekeeping person maintained the room cleanliness daily. staff members assisted with our luggage on arrival and departure I felt well cared for.
the bathroom fixtures showed some signs of wear.
Location
9/10
the hotel is situated near the heart of the city it provides easy access to key attractions. several embassies are located within a short distance making it a secure and convenient area for travellers.
Facilities
8/10
the hotel includes restaurants serving diverse cuisines ensuring a range of dining options. a complimentary shuttle to the beach and outlets is available .
0 Helpful
|
Samantha from United Kingdom
Deluxe Room F&B
3 nights in November 2025
|
Reviewed:December 13, 2025
8/10
room sizeluggage storage
the room sizes felt generous. it was a beautiful room f&b, and it easily accommodated my luggage. staff offered prompt assistance with luggage storage after checkout, a service i found really helpful.
sound from nearby bars was audible at night.
0 Helpful
Georgia from United States
Family with children
family room f&b
3 nights in November 2025
|
Reviewed:November 30, 2025
6/10
adequate stay but some issues
cute receptionbroken bathtub lidnon-functional phones
The reception staff were cute even at 1 am. This was appreciated after a long journey.
The bathtub had a broken lid. This resulted in stagnant water after each shower. also, the phones in the room did not work. i found these issues unacceptable for the price i paid.
0 Helpful
Questions of the users
About Grand Excelsior Hotel Bur Dubai
Can guests bring food from outside to the hotel?
15 March 2024
Bringing food from outside is permitted, and it can be consumed in the room.
What are the options for early check-in and late check-out?
20 April 2024
Early check-in is possible based on room availability and standard check-in time is 15:00. Late check-out can also be requested.
Are there any restrictions on non-married couples checking in together?
5 May 2024
Currently, only married couples are accepted for accommodation.
What should I know about the layout of the family rooms?
18 June 2024
Family rooms consist of one large space with a king bed and two twin beds, accommodating guests without any partitions.
Is it possible for an unmarried couple to check-in together?
25 July 2024
It is permissible for unmarried friends or relatives to check-in together as long as appropriate identification is provided.
Is there a shuttle service to assist with late-night arrivals?
12 August 2024
It is advisable to check ahead with travel arrangements regarding shuttle services during late-night hours.
If I arrive early, can I leave my luggage at the hotel until check-in?
30 September 2024
Luggage can be stored at the hotel prior to check-in time for guests arriving early.
What breakfast options are available at the hotel?
14 October 2024
The hotel serves a diverse breakfast buffet featuring international cuisine and live cooking stations from 6:30 to 10:30.
Are visitors allowed in the hotel rooms?
22 November 2024
Visitors can be accommodated in the guest rooms but may incur additional charges.
Is there parking available for guests at the hotel?
3 December 2024
Free and secure parking facilities are available for all guests at the hotel.Next best alternative
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