Shangri-La The Shard, London | Airport Hotel in London | Comfort Near the Terminal

75 photos

Shangri-La The Shard, London Nearby photo The Shard and Tower Bridge

Shangri-La The Shard, London Exterior photo The interior of a suite at The Ritz-Carlton, Tokyo

Shangri-La The Shard, London Exterior photo The Sky Pool

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Key details

About the Hotel

31 St Thomas Street, London, United Kingdom, SE1 9QU

Steps from The View from The Shard

Perfect

9.1

9.4

/10

4.4

4.3

Loved by Shangri-La The Shard, London guests

Amazing view
Really good service
High-tech rooms
Delicious food
Friendly staff

"We enjoyed the swimming pool on the 52nd floor, the highest in Western Europe."

Marius from United Kingdom

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"The views from the room is unmatched, and the staff are incredibly attentive."

Trisha from United Kingdom

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"Watching the sun set and the city night lights come on was a truly memorable experience from such a great vantage point."

John R

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"Prior to arrival, I had booked a slot at the rooftop pool for 6 am on Sunday morning to enable us to see the sunrise, and this did not disappoint."

Orla M

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"The Sky Pool and sauna were standout features-so relaxing, and the views from the top were something else."

Paul S

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Rooms and suites

Shangri-La The Shard, London, features 202 rooms and suites, each with floor-to-ceiling windows. Superior Shard Rooms face south towards Kent, Surrey, and Sussex. Premier Shard rooms offer southerly views. Deluxe City View Rooms feature north and east views of London landmarks. Premier Shard Suites include separate living rooms with views toward Kent, Surrey, and Sussex. The Shangri-La Suite, located on Level 39, includes a living room, a dining area, and a kitchenette. Connecting rooms are available, like the Interconnecting Deluxe City View Rooms.

Restaurants and bars

The hotel combines cuisine and fine dining with city views. GŎNG, on level 52, is London's highest champagne and cocktail bar. It features three areas: the Cocktail Bar, the Champagne Bar, and the Sky Pool (open Wednesday to Saturday evenings). The Sky Lounge offers light bites and Veuve Clicquot cocktails. TĪNG features afternoon tea and dining. The hotel offers curated dining experiences.

Leisure facilities

Level 52 of the hotel includes Western Europe's highest infinity pool and a 24-hour gym. ELEMIS spa treatments, manicures, pedicures, and hairdressing services are available.

Location and transport

Located in Southwark by the River Thames, Shangri-La The Shard, London is near the Tate Modern gallery and Shakespeare's Globe theatre. It is a 5-minute walk from London Bridge Railway and Underground Station. The hotel is a 25-minute drive from Central London, and about 1-hour from Gatwick and Heathrow airports. London Bridge Station provides access to the Northern and Jubilee underground lines.

Hotel services

Shangri-La The Shard, London, provides services and facilities including a 24-hour concierge, butler service in suites, and car rental. It offers services such as shoeshine, foreign exchange, and a house doctor on call. The hotel also has laundry and valet service, photo processing, postal and courier services, and safe deposit boxes. A shopping shuttle to Oxford Street is available Wednesday to Sunday. Babysitting and child care are available. The hotel has conference, banqueting, and event facilities.

“The views are a defining feature, with rooms offering breathtaking panoramas and bathrooms designed for elegance and comfort; the staff excels, providing attentive service that anticipates every need. Located conveniently near the train station, the hotel creates a luxurious experience, where the stunning vistas and exceptional service combine for an unforgettable stay. It's a place where attention to detail elevates the visit to something truly special.”

James DavidEditor-in-Chief at Airporthotel

Location: Perfect

9.4/10Review score

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Highlights from guests

BathroomBathing Bliss

The soaking tub offered panoramic city views. Heated toilet seats and power blinds ensured ultimate comfort and privacy.

Isabelle from France

Review on

Guest ParkingSeamless Arrival

Valet parking made arrival easy after a long drive. Luggage assistance was quick and efficient.

David from Canada

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Spa & LeisureSky-High Relaxation

The rooftop pool and sauna on the 52nd floor offered breathtaking views. It's the highest pool in Western Europe.

Mei from China

Review on

DiningBreakfast Views

Breakfast at Ting featured high-quality buffet options and stunning views. The variety was impressive, with hot and fresh food.

Rajesh from India

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Select your room type

The hotel offers rooms of different types and facilities suitable for every traveler

Premier Shard King Room

2 persons

47 m²

1 King-size bed

Shower

Coffee machine

room details

Iconic Shard Suite

2 persons

60 m²

1 King-size bed

Shower

Coffee machine

room details

Premier Shard Suite

2 persons

65 m²

1 King-size bed

Shower

Coffee machine

room details

Superior Shard King

2 persons

30 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Airport hotels designed with facilities that ensure convenience and comfort

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services

Spa & Leisure

Infinity pool
Indoor swimming pool
Sun loungers
Spa & wellness centre
Sauna
Massage
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
HBO available
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Situated at the pinnacle of London, Shangri-La The Shard offers an enticing culinary experience across its unique dining venues. Guests can explore vibrant flavors inspired by British, Asian, and European cuisines while enjoying stunning views and innovative settings that elevate every meal.

Shangri-La The Shard, London Restaurant photo The Pool Bar

Shangri-La The Shard, London Restaurant photo Interior of City Social

Shangri-La The Shard, London Restaurant photo The photo shows the interior of a restaurant or cafe. The space has a modern and somewhat upscale feel, with a mix of warm and cool tones.

In the foreground, a woman wearing a brown apron and jeans is walking towards the camera. She appears to be a

Ting Restaurant

British and Asian fusion fine dining

Ambiance

Modern, elegant setting with panoramic views from Level 52

Key Offerings

Signature dishes, a 3-course set menu for private dining, and an award-winning wine list. Highlights include exclusive Afternoon Tea and the Dining in the Sky experience.

Reservation

Reservations are recommended.

Open for breakfast, lunch, dinner, and high tea; hours vary.

Shangri-La The Shard, London Location

31 St Thomas Street, London, United Kingdom, SE1 9QU

Map view

31 St Thomas Street, London, United Kingdom, SE1 9QU

City landmarks

Castle

Tower of London

1.5 km

Landmark

Coca-Cola London Eye

2.3 km

Gallery

Tate Modern

1.2 km

Museum

The British Museum

3.3 km

Church

St Paul's Cathedral

1.8 km

Park

Sky Garden

1.1 km

Monument

Monument to the Great Fire of London

830 m

Church

Westminster Abbey

2.9 km

Square

Trafalgar Square

2.9 km

Landmark

Big Ben

2.6 km

Museum

National Gallery

2.9 km

Museum

HMS Belfast

640 m

Theatre

Shakespeare's Globe

970 m

Museum

Imperial War Museums

2.1 km

Museum

Museum of London

2.1 km

Church

All Hallows By The Tower

1.3 km

Garden

Buckingham Palace

3.8 km

Public Building

Houses of Parliament

2.7 km

Museum

Bank of England Museum

1.4 km

Bridge

Southwark Bridge

950 m

Landmark

Old Billingsgate Market

970 m

Gallery

Guildhall Art Gallery

1.6 km

Nearby

Harbour

Tower Bridge

480 m

Market

Borough Market

280 m

The Shard 32 London Bridge Street

The Shard

70 m

Bridge

London Bridge

510 m

32 London Bridge St

The View from The Shard

200 m

Church

Southwark Cathedral

320 m

Museum

Fashion and Textile Museum

500 m

Palace

Winchester Palace

480 m

Restaurants

Hutong

120 m

31 St. Thomas Street Level 33 The Shard

Oblix

160 m

31 St. Thomas Street Level 32

GONG Bar

70 m

Level 52 31 St. Thomas Street Shangri-La Hotel

Sky Lounge

10 m

31 St. Thomas Street

Caffe Nero

160 m

127-143 Borough High Street

Science Gallery Cafe

80 m

Great Maze Pond Science Gallery London

Bar 31

120 m

31 St Thomas Street The Shard

Duddell's

150 m

St. Thomas's Church 9A St. Thomas Street in the St Thomas Church

Redwood Sport Pub & Kitchen

190 m

London Bridge Station London Bridge Street

Champor-Champor

240 m

62-64 Weston Street

Explore London

Explore the Area

The Shard

1-minute walk

Iconic skyscraper offering breathtaking views of London from its observation deck. Ideal for stunning photos.

Borough Market

4-minute walk

Vibrant food market featuring artisanal produce and gourmet foods. Perfect for tasting local specialties.

Tower Bridge

6-minute walk

Historic drawbridge with a glass-floored walkway. Offers excellent views of the Thames River and the city.

Tate Modern

15-minute walk

World-renowned modern art gallery in a former power station, featuring international contemporary works.

River Thames Cruise

5-minute walk

Scenic boat tours along the Thames offering views of key landmarks. Great for photography and relaxation.

Yoga Classes at The Shard

1-minute walk

Relaxing yoga sessions with panoramic views. A great way to unwind right after a long day.

Hutong

2-minute walk

Northern Chinese cuisine in an elegant setting. Known for its dim sum and spectacular views of the city.

Oblix

2-minute walk

Contemporary restaurant with seasonal menus and a vibrant atmosphere. Reservations recommended for fine dining.

Sky Lounge

1-minute walk

Stylish bar featuring rooftop views. Great for cocktails and light bites in a relaxed setting.

GONG Bar

1-minute walk

Trendy bar on the 52nd floor offering stunning city views and creative cocktails. A great spot for evening relaxation.

Shakespeare's Globe

12-minute walk

Reconstructed theatre showcasing Shakespeare's plays. Offers a unique cultural experience for theater lovers.

Getting around

City Centre

London34 min · 2.8 km

Airports

London City (LCY)19 min · 12.1 km

London Heathrow (LHR)47 min · 31.3 km

Train

London Bridge Train Station3 min · 200 m

Underground

London Bridge Underground3 min · 200 m

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site at GBP 70 per day.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs GBP45 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Dutch, Chinese, Russian, Arabic

Number of floors:

Number of rooms:

150

Former name

shangri-la hotel at the shard, london

Property is also known as

shangri la the shard london

shangri la london shard

shangri-la at the shard

shangri la hotel london

shangri la london

Reviews and Ratings

Feedback about Shangri-La The Shard, London from previous guests about their experience.

Review summary

Based on recent reviews

The Shangri-La offers guests phenomenal views, with some rooms overlooking the River Thames and London Bridge. Rooms are often described as large and well-designed, featuring automatic bidets, while breakfast receives praise for its quality. Some guests have noted extra service fees, but many find the location next to London Bridge Station convenient for accessing London's attractions.

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Review score

Based on 688 verified reviews

9.1/10

Perfect

91%

Recommend

Cleanliness

9.5/10

Comfort

9.5/10

Value for money

8.1/10

Free Wi-Fi

9.2/10

Pros

Fine views

Attentive staff

Comfortable bed

Seamless service

Cons

Blocked sink

Noise insulation

Isaac from Israel

Single

Premier King Room City View

3 nights in November 2025

Reviewed:January 30, 2026

5/10

qualityroom designportable heatercold room

The room design showed quality.

The room I had was cold. They supplied a portable heater. This was not acceptable for the price I paid. I stayed three nights in a cold room.

0 Helpful

Sophia from Greece

Couple

Iconic King Room City View

3 nights in November 2025

Reviewed:January 17, 2026

9.5/10

really good hotel stay

welcome platterexcellent toursquick deliveryquality food

The service was fantastic. Our room was upgraded upon arrival. we received a welcome sweets platter. the concierge staff arranged excellent tours. I appreciated their recommendations for dining experiences. staff quickly delivered extra water and a luggage rack when requested. the breakfast buffet offered high-quality food, regularly replenished, i especially loved the sauna.

Rooms

10/10

The room included anything i could possibly require. It was large and comfortable. the bathroom had special assistance features. I appreciated the heated toilet seat. robes and slippers were available. towels were provided at the pool.

Facilities

9/10

The hotel has a rooftop pool with refreshments. tea and coffee. i appreciated the valet parking. It did not need to be prebooked. there is a health club too and it was excellent!

Dining

9/10

The breakfast buffet was high quality. Food was hot and regularly replenished. i prebooked a table for breakfast and had a fine view each morning. the staff remembered me from the previous morning. The service was excellent.

Location

10/10

The hotel is well located, i found. i was very close to borough market. This was perfect for transport. the views are fine, especially from the higher floors. The view from the bath was very nice!

0 Helpful

Jackson from United States

Couple

Deluxe King Room City View

3 nights in November 2025

Reviewed:January 15, 2026

9.5/10

nice stay

seamless processattentive teammodern roomhigh-end amenities

the check-in process was seamless, thanks to the warm and professional front desk staff. the concierge team provided thoughtful recommendations for local attractions and restaurants. the modern room had floor-to-ceiling windows that offered very nice views. high-end amenities included plush bedding (i slept so well!).

i found the restaurant prices a bit high for what was offered.

Location

9/10

the hotel location allows easy access to many attractions and dining options. public transportation is nearby, offering convenient travel throughout the area. the immediate vicinity includes a variety of shops and cultural sites.

Service

10/10

the staff demonstrated amazing attention to detail, fulfilling requests promptly. turndown service included slippers and tidying of personal items. the concierge were pretty good arranging tours (they even secured last-minute reservations for me!).

0 Helpful

Victor D from Germany

Couple

Premier King Room City View

3 nights in November 2025

Reviewed:January 12, 2026

9.0/10

Wonderful Stay with Amazing Views

valet parkingsmooth check-inrooftop poolnoise insulation

My wife and I enjoyed the valet parking. It did not require prebooking. The check-in process was smooth. I received an upgraded room that offered very nice views. The room included a large bath. I enjoyed the sunrise at the rooftop pool. Robes and slippers were available. We plan to return.

For a hotel of this quality, the room had a problem with noise insulation. We could hear conversations from the adjacent room. This was quite disruptive.

Rooms

9/10

The premier king room had ample space. It featured a comfortable king-size bed. The room included a minibar stocked with beverages and snacks. The bathroom contained luxury toiletries.

Service

10/10

Staff members were attentive during breakfast service. They remembered my preferences from the previous day. The valet service was prompt. Requests were handled efficiently. Everything was done with calm.

Location

9/10

The hotel provides easy access to sights. Nearby, one finds numerous restaurants. Accessing public transport is convenient from the hotel, what we wanted. The River Thames is a short walk away

Dining

8/10

Breakfast included a buffet option with hot selections. The buffet food was replenished regularly. The hotel bar offered reasonably priced drinks. The hotel has multiple dining venues.

0 Helpful