Pullman Dubai Downtown Hotel Swimming Pool photo The photo captures a vibrant and modern outdoor lounge area situated on a rooftop, offering stunning views of a bustling cityscape. The foreground is dominated by colorful modular seating arrangements – long, low couches upholstered in bright yellow,Pullman Dubai Downtown Hotel Business photo Beer and wine glassesPullman Dubai Downtown Hotel Amenities photo Entrance of the shopping mall
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From69US$ /night
Check-in
13May2026Select date
Check-out
14May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Al Abraj Street With Marasi Drive, 0000 Dubai, Uni, Dubai, United Arab Emirates, 0000
-
Close to Burj Khalifa
Great
8.5
9.2
/10
4.4
4.7
/5

Rooms and Amenities

Pullman Dubai Downtown, located in Business Bay, features rooms with amenities such as ironing facilities, heating, air conditioning, and tea and coffee facilities. Each room includes a mini-bar, sitting area, terrace, dressing area, trouser press, and soundproofed rooms. Rooms also provide garden furniture, a sink, free toiletries, an electric kettle, an AM/FM alarm clock, a direct dial telephone, a flat-screen TV, and carpeted floors. Bathrooms include free toiletries, bathrobes, a bath, a shower, and a bidet. Some rooms offer lake views, while others feature city views. Room types include double rooms and twin rooms. Suites are also available.

Dining Options

The hotel is home to six dining venues, including restaurants and bars. Brothaus Bakery - Bistro is a 'must-try' destination for breakfast lovers. The 'Das Café' is a cafe combining old-world charm and a fashionable take on a coffee lounge, either sitting under the high ceiling in deep cushions or at the entrance of the all-day dining. The restaurants and pool bar are spots to unwind and sip on the specials of the local beverage scene. The team of chefs in the main restaurant Abu Nawas will tempt your palate with delicacies from Egypt and specialties of international cuisine. Homemade, freshly baked pastries and bespoke customized cakes have become one of the key offerings and specialties that made Brothaus Bakery - Bistro popular and to excel among the other bakeries and pastry shops in town. The famous Schnitzel prepared in different styles, from the traditional Wiener Schnitzel to Breakfast or Burger Schnitzel served with a side dish of your choice are available.

Leisure Facilities

The cosmopolitan hotel houses a spa, gym, squash court and outdoor pool. The Spa features 4 spacious treatment rooms, Babor & Thalgo wellness & skin-care products, and array of body treatments enhanced by internationally trained therapists. There is an open-air swimming pool and Jacuzzi on deck for sunbathing. The pool bar offers creative cocktails to keep you refreshed. Guests can relax at The Spa, featuring an array of body treatments enhanced by internationally trained therapists.

Location and Access

Pullman Dubai Downtown is located in Business Bay, a great alternative to Downtown Dubai. It is located a short stroll from the Business Bay metro. Nearby landmarks include Burj Park (1 km), Gallery One Dubai Mall (1 km), Bastakia Quarter (1 km), Dubai Dino (1 km), Safa Park (3 km), The Dubai Fountain (1 km), Dubai Aquarium & Underwater Zoo (2 km), Bay Avenue (2 km), Kidzania (2 km), and Burj Khalifa-View from Top (0.5 km).

Services Offered

The hotel provides attentive service for all guests, demonstrated by earning a Tripadvisor Certificate of Excellence. The amazing Team of The Spa has been nominated among the Best City Spas in Dubai. The state-of-the-art INSPIRA conference center redefines what conferences, presentations and celebrations are all about. Unique spaces suitable for festive occasions including the rotunda and banquet hall for glittering events and private celebrations are available.

“Pullman Dubai Downtown excels with its exceptional staff, many of whom are frequently commended for their attentiveness and dedication to guest satisfaction. The hotel's location, a short walk from Dubai Mall, offers convenience alongside impressive views of the Burj Khalifa from its pool area. While some aspects of the breakfast service might need refinement, the overall experience suggests a strong choice, especially for business travelers valuing location and service.”
Hotel logo
James DavidEditor-in-Chief at Airporthotel
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Select your room type

The hotel offers rooms of different types and facilities suitable for every traveler
Superior Suite
2 persons
48 m² 
1 King-size bed
Shower
Coffee machine
Superior King Room
2 persons
32 m² 
1 King-size bed
Shower
Coffee machine
Superior Twin Room
2 persons
32 m² 
2 Single beds
Shower
Coffee machine
Deluxe Twin Room Canal View
2 persons
32 m² 
2 Single beds
Shower
Coffee machine
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Price and Room Availability Calendar

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Facilities

Airport hotels designed with facilities that ensure convenience and comfort
Facilities: Great
8.6/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Squash

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Pullman Dubai Downtown features an enticing array of onsite dining options that seamlessly blend cultural influences and modern flair. From hearty German fare to sophisticated French dishes, each venue offers a unique atmosphere, inviting guests to indulge in authentic culinary delights throughout their stay.
Pullman Dubai Downtown Hotel Restaurant photo A selection of cocktails

BreadHouse Bistro & Bakery

German, European
Ambiance
Family friendly, Traditional
Key Offerings
This delightful bistro specializes in hearty meals, with signature takes on classic dishes, including an array of vegetarian options. The warm, inviting décor encourages relaxed family dining.
Reservation
Not needed
07:30 - 23:00 (Monday to Wednesday, Saturday, Sunday), 07:30 - 00:00 (Thursday, Friday)

Lolita Pool Bar and Lounge

International
Ambiance
Family friendly
Key Offerings
Located by the pool, this lounge offers a refreshing atmosphere perfect for unwinding. Sample light bites and sip on creative cocktails while basking in the sun or enjoying the evening breeze.
Reservation
Not needed
09:00 - 01:00 (Daily)

Couqley French Brasserie

French, International
Ambiance
Family friendly, Modern
Key Offerings
Delight in a fusion of French culinary artistry and international flavors at this chic brasserie. Offering breakfast, lunch, and dinner, the cozy setting is perfect for both casual meals and celebratory gatherings.
Reservation
Recommended
06:00 - 00:00 (Daily)

Pullman Dubai Downtown Hotel Location

Al Abraj Street With Marasi Drive, 0000 Dubai, Uni, Dubai, United Arab Emirates, 0000
Map view
Al Abraj Street With Marasi Drive, 0000 Dubai, Uni, Dubai, United Arab Emirates, 0000
Nearby
Burlington Tower
Lux Crawl
380 m
Burj Khalifa Blvd - Dubai - United Arab Emirates
Burj Khalifa-View from Top
530 m
Restaurants
Brothaus Bakery
120 m
Al Abraj Street
The Backyard
100 m
Al Abraj Street Steigenberger Hotel Business Bay
Sah El Nom
130 m
Al Abraj Street Blue Bay Tower
Swim & Tonic
190 m
Al Abraj Street
El3ezba
130 m
Al Abraj St Lake Central Tower
bunz
320 m
Bays Edge
Bleu Blanc
380 m
Marasi Drive Renaissance Downtown Hotel
Assia in Wok
420 m
Residence tower 1
Cali-Poke
380 m
Al Abraj St Churchill Tower Shop 15 Business Bay
Basta
240 m
Renaissance Downtown Hotel
Grounded
240 m
Renaissance Downtown Hotel
Explore Dubai
Explore Dubai's Vibrant Offerings
Top Attractions
Activities
Dining
Entertainment
The Dubai Fountain
17 minutes walking
The world's tallest performing fountain features mesmerizing water shows set to music and lights, a must-see near Burj Khalifa.
Burj Khalifa
25 minutes walking
The tallest building in the world offers stunning city views from its observation deck. Book your tickets in advance.
Dubai Mall
25 minutes walking
As one of the largest malls globally, it boasts shopping, dining, and attractions, including an aquarium and indoor ice skating.
Souk Al Bahar
18 minutes walking
This traditional market offers a range of shops, dining, and breathtaking views of the Dubai Fountain, perfect for an evening stroll.
Lux Crawl
5 minutes walking
An elegant night tour featuring Dubai's most luxurious venues, showcasing exquisite food and drinks for a night of sophistication.
Ski Dubai
10-minute drive
An indoor ski resort in the Mall of the Emirates, offering skiing, snowboarding, and a chance to meet penguins, perfect for thrill-seekers.
Yoga at Bay Avenue
19 minutes walking
Outdoor yoga sessions in a serene setting, ideal for relaxation and rejuvenation, typically available in the mornings.
Brothaus Bakery
2 minutes walking
A cozy bakery serving fresh breads and delicious pastries. Perfect for a casual breakfast or coffee break.
The Backyard
2 minutes walking
A vibrant outdoor venue offering varied dishes in a relaxed atmosphere, great for family meals or casual dining.
Sah El Nom
2 minutes walking
Offering authentic Middle Eastern cuisine, this restaurant caters to various dietary needs and is perfect for dinner with friends.
Burj Park
15 minutes walking
An outdoor space with beautiful views and a perfect spot for relaxation and picnics, featuring regular events and festivals.
Toko Dubai
8 minutes walking
A chic bar and restaurant offering Asian fusion dishes, known for its nightlife, cocktails, and dazzling ambiance.
Getting around
City Centre
Dubai29 min  ·  2.4 km
Airports
Dubai Creek SPB (DCG)21 min  ·  13.8 km
Dubai (DXB)27 min  ·  17.6 km
Train
Business Bay Station21 min  ·  1.7 km
Underground
Business Bay16 min  ·  1.3 km
Burj Khalifa / Dubai Mall21 min  ·  1.7 km
Bus
Bus stop15 min  ·  1.2 km
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of AED 130 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Dutch, Russian, Arabic
Number of floors:
19
Number of rooms:
357
Former name
steigenberger business bay
Property is also known as
pullman dubai hotel
بولمان دبي داون تاون
فندق بولمان داون تاون دبي
pullman hotel dubai downtown
pullman dubai downtown hotel

Reviews and Ratings

Feedback about Pullman Dubai Downtown Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests frequently highlight the Pullman Dubai Downtown's proximity to major attractions like the Dubai Mall and Burj Khalifa, noting its convenient location. The hotel offers modern, spacious rooms, ensuring a comfortable stay for many, with some rooms boasting wonderful views of the Burj Khalifa. While the pool area can get crowded with limited sunbeds, guests appreciate the variety of dining options, including the Lolita Bar, Couqley restaurant, and Romeo's Lane.
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Review score
Based on 1260 verified reviews
8.8/10
Great
89%
Recommend
Location
9.0/10
Staff
9.0/10
Value for money
8.3/10
Facilities
8.6/10
Pros
Excellent breakfast
Central location
Helpful staff
Modern gym
Cons
Tired hotel
Dirty room
Unclean toilet
Poor maintenance
Guest reviews
based on 1260 reviews
8.8/10
based on 2155 reviews
4.5/5
based on 2605 reviews
8.5/10
Frank from Germany
Single
superior king room
4 nights in November 2025
|
Reviewed:January 30, 2026
8.5/10

amazing stay with very nice staff!

excellent jobprofessional staffreally good servicelimited selection
the location is great. shon at reception was very professional. he. santosh did an excellent job with housekeeping. The room was perfectly clean. rita at the bread house provided really good service! she was very kind. communication was easy because her english was excellent.
the quality of the food was disappointing. the selection was limited and not excellent. i expected a much better dining experience from a hotel of this level.
Service
9/10
the front desk staff provided prompt assistance! the housekeeping team maintained perfect cleanliness. the concierge service was available 24/7 and readily addressed all my inquiries.
Facilities
8/10
the hotel has a well-equipped fitness center with modern equipment. the swimming pool area includes comfortable lounge chairs. there is also a dedicated business center. it offers computers and printing services who need to work.
0 Helpful
|
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Tony from United States
Single
Executive King Room Burj Khalifa View
5 nights in November 2025
|
Reviewed:December 31, 2025
6/10

A decent stay with some issues

amazing locationtransparent glassdelicious foodunprofessional receptionistmusty odorworn carpet
The location was amazing being right in the heart of everything. The room had transparent glass for the bathroom, I liked that. The French restaurant offered delicious food and the hotel was close to the center.
The receptionist was unprofessional and seemed unorganized upon check in. The room felt dusty and looked to have a musty odor. Furniture looked dated, and the carpet seemed worn and in need of replacement.
0 Helpful
connor from canada
Single
executive king room burj khalifa view
4 nights in November 2025
|
Reviewed:December 22, 2025
9.0/10

a nice getaway

detail attentionkind valetempty minibar
Dilshan, reda, and obaid at the front office, along with the whole team, always tried to perfect everything for me. mady and andrew. They helped me with anything i carried. ram from the valet service was always so kind. the lifeguards mohsen and sudip were like brothers, always knowing my favourite sunbed.
the minibar in my room was empty upon arrival. it contained only an empty yogurt container i reported this issue. yet it was not replenished for four days. i found this disappointing.
Location
9/10
the hotel is within walking distance of the dubai mall. it is also close to the burj khalifa, very convenient for sightseeing. this accessibility made exploring the area simple and enjoyable.
Facilities
8/10
The swimming pool offers a beautiful view. the view overlooks the lake and the burj khalifa. I enjoyed relaxing by the water. the pool area is excellent for its size.
Dining
9/10
The breakfast offered excellent value. the staff at breakfast were cheerful and smiling. Anwar from syria was especially kind. i found a nice variety of options to start my day. the food quality was noteworthy.
Rooms
10/10
the room was super clean and clean! it featured big rooms with comfortable beddings, something i found very important. new, fresh bottles of water were provided daily and everything felt fresh and lovely.
0 Helpful
|
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John from United Kingdom
Single
Deluxe Twin Room Canal View
3 nights in October 2025
|
Reviewed:December 15, 2025
9/10

Solid Stay at a Great Location

necessary amenitiescomfortable restwide variety
The room had all the necessary amenities. The bed provided a comfortable rest. The breakfast featured a wide variety of options.
0 Helpful
Daniel from Germany
Family with children
Deluxe Twin Room Canal View
4 nights in November 2025
|
Reviewed:December 08, 2025
7/10

a solid stay

spacious roomcleanliness of roomconvenient locationbreakfast qualityself-service coffeelimited loungers
The room was spacious. i stayed in a beautiful twin room canal view. the housekeeping staff kept it very clean each day. i found the location convenient. It was easy to get around.
I found the breakfast quality lacking. the variety seemed limited. coffee preparation was self-service. This is unusual for hotels in this category. the pool area had too few loungers.
0 Helpful
John from United Kingdom
Single
Superior King Room
3 nights in November 2025
|
Reviewed:November 27, 2025
6/10
flat batteryinsufficient shade
I found some issues . The TV remote did not work since the battery was flat. The soap dispenser in the shower wasn't working either. Food from room service wasn't that good. It wasn't enough shade by the pool area.
0 Helpful
Questions of the users
About Pullman Dubai Downtown
Is there a shuttle service available to Dubai Mall, and how frequently does it operate?
15 January 2024
Yes, there is a shuttle service available to Dubai Mall, but the frequency isn't specified. Guests can inquire directly for the latest schedule.
How long would it take to walk from the hotel to Burj Khalifa?
25 February 2024
The Burj Khalifa is conveniently located just 10 to 15 minutes away by foot from the hotel.
Is early check-in allowed, and are visitors permitted in the hotel rooms?
30 March 2024
Early check-in is subject to availability. However, visitors are not allowed in guest rooms in accordance with Dubai Police Policy.
Can guests enjoy the swimming pool throughout the day, and is there a shuttle service to local attractions?
15 April 2024
The swimming pool is accessible to guests most of the day. Currently, there is no direct shuttle service from the hotel, but a bus service from Mall of the Emirates does pick up guests.
Is there a Club Lounge available, and what are the upgrade costs?
7 May 2024
Currently, the Club Lounge is closed; hence, upgrade options are not available.
Are there any complimentary shuttles to popular shopping malls or nearby beaches?
12 June 2024
Yes, complimentary shuttle services are provided to both Mall of the Emirates and La Mer Beach daily.
Is transportation to and from the airport provided for guests?
20 July 2024
Airport transfer can be arranged at AED 290 per vehicle, one way. Flight details are required to finalize the arrangement.
What is the size of the one-bedroom suite offered at the hotel?
5 August 2024
The one-bedroom suite measures 48 square meters.
How does accommodation work for three adults in a room with two single beds?
23 September 2024
The arrangement can include a king bed along with the option of adding an extra bed for a third adult, subject to availability.
Are guests allowed to use the pool and terrace area?
17 October 2024
Yes, the pool and terrace area are open for all guests who are staying at the hotel.
What kind of views can be expected from the Superior King Room?
29 November 2024
Rooms categorized as Superior King typically provide views overlooking the city, but not directly facing the Burj Khalifa.

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