Palace Downtown Dubai Exterior photo This is an interior photograph that conveys a feeling of luxury, warmth, and dramatic ambiance.

**Setting and Atmosphere:**
The scene appears to be a sophisticated hotel room or upscale residence. The room is draped in rich, heavy curtains in shadesPalace Downtown Dubai Macro Details photo The Palace Downtown DubaiPalace Downtown Dubai Exterior photo This is a warm and relaxing photo depicting a spa treatment or massage session.

**Here's a detailed description:**

*   **Subject:** The central focus is a young woman lying down, appearing to be receiving care. She has dark hair and is resting her

PALACE DOWNTOWN, Dubai

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From$178 /night
Check-in
27Jun
Check-out
28Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai, Po Box 9770, Dubai, United Arab Emirates, Dubai, 9770
-
Steps from the Dubai Fountain
Perfect
9.0
9.3
/10
4.9
4.7
/5

Rooms and Suites

Palace Downtown offers 242 rooms with balconies, luxury bathrooms, and comforts such as 24-hour room service, pillow menus, air conditioning and bathrobes. Rooms include interactive LED televisions, wireless internet, and individual thermostat control. Palace Rooms feature Arabian decor and business center access. Deluxe Rooms have Arabian-style furnishings with views of the Dubai Fountain and a fully-automated in-room iPad. Junior Suites include artifacts from Morocco, Syria, and Egypt, with a balcony, electric kettle, and seating area. Diplomatic Suites provide a separate living room, bedroom, guest bathroom, rich drapery, accessories, and a private balcony with a king-sized bed and a fully-automated in-room iPad. Palace Suites unite Arabian heritage and include a separate lounge area and guest bathroom.

Diverse Dining Options

Palace Downtown features four restaurants. Ewaan serves Mediterranean and Middle Eastern cuisine with a buffet for breakfast, lunch, and dinner. Thiptara specializes in royal Thai cuisine with Dubai Fountain views, offering Bangkok-style seafood. FAI is an Asian-inspired lounge within the Palace Gardens. The Lobby Lounge & Bar offers coffees, hot drinks, French pastries, and Arabic sweets. Buhayra Lounge provides sundowners, shisha, and bar snacks, including caviar tasting platters, poolside.

Leisure and Wellness

Leisure facilities include a palm-fringed outdoor pool, spa treatments, and a fully equipped fitness center on the Ground Floor, adjoined to the Gents spa. There are separate male and female spas with hammams, steam rooms, whirlpools, and monsoon showers. The fitness center includes a Hypoxi Trainer. A temperature-controlled swimming pool with a pool bar is accessible from the garden terrace.

Location and Nearby Attractions

Palace Downtown is in Downtown Dubai, near Burj Khalifa and The Dubai Mall. Landmarks nearby include Burj Plaza (0.3 km), Burj Khalifa (2 km), Dubai Lake Fountain Ride (0.5 km), The Green Planet by Meraas (2 km), The Dubai Fountain (0.3 km), Bastakia Quarter (0.5 km), Burj Park (0.3 km), and Burj Lake (0.3 km). Kidzania is 1 km away.

Hotel Services

The hotel provides transfers from Dubai International Airport upon request. Facilities include a restaurant, bar, outdoor pool, gym, spa treatments, elevator, wireless internet access, business center, garden, meeting room, safe at the reception, sauna, Turkish bath, steam room, and 24-hour reception. Other services are a lobby, cafe, conference facilities, room and laundry services, and a car park. Club benefits include late check-out at 4 pm, shoe polish service, pressing of one shirt and one suit upon arrival, buffet breakfast at Ewaan restaurant, and a fruit basket.

“Palace Downtown stands out with its prime location, granting effortless access to Dubai's central attractions. The exceptional staff ensures a truly hospitable experience, enhancing the property's inherent beauty and Arabian-inspired aroma. Its proximity to the Dubai Mall and Burj Khalifa further solidifies its appeal, making it a preferred choice for discerning travelers.”
Hotel logo
James DavidEditor-in-Chief at Airporthotel

Select your room type

The hotel offers rooms of different types and facilities suitable for every traveler
  • Junior Suite Lake View
    2 persons
    70 m²
    1 King-size bed
    Lake view
    Air conditioning
    Balcony
  • Deluxe Lake Ultimate Staycation Attraction Tickets & Kids Go
    2 persons
    51 m²
    1 King-size bed
    Air conditioning
    Balcony
  • Deluxe Lake View Room
    2 persons
    51 m²
    1 King-size bed
    Lake view
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Airport hotels designed with facilities that ensure convenience and comfort
Facilities: Perfect
9.0/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • iPad
  • Direct dial telephone
  • AM/FM alarm clock
Show more

Dining Onsite

Palace Downtown offers a delightful mosaic of dining experiences, blending traditional flavors with contemporary elegance. Guests can indulge in diverse cuisines from Middle Eastern to Asian, all set against enchanting backdrops that invite relaxation and intimacy.
Palace Downtown Dubai Restaurant photo The Dubai Fountain
Palace Downtown Dubai Restaurant photo Afternoon tea at the Emirates Palace Hotel, Abu Dhabi, United Arab Emirates
Palace Downtown Dubai Restaurant photo The Westin Dubai

Al Bayt

British, Middle Eastern
Ambiance
Traditional, Romantic
Key Offerings
High tea served in an elegantly decorated space rich with cultural heritage, ideal for savoring delicate pastries and flavorful teas.
Reservation
Not needed
High tea only

Buhayra Lounge

High-end bar snacks, Middle Eastern
Ambiance
Traditional, Romantic
Key Offerings
An inviting poolside setting with sundowners, shisha, and a caviar tasting platter, perfect for leisurely afternoons and intimate evenings.
Reservation
Not needed
Open daily; exact hours vary

Fai

Asian
Ambiance
Traditional, Romantic
Key Offerings
A serene lounge nestled in the Palace Gardens, serving exquisite dishes that highlight the beauty of Asian culinary traditions.
Reservation
Not needed
Open for high tea only

Thiptara

Thai
Ambiance
Romantic
Key Offerings
Award-winning culinary masterpieces featuring Bangkok-style seafood, set against stunning lake views to create a magical dining experience.
Reservation
Recommended
Open daily; exact hours vary

Ewaan

Middle Eastern, Mediterranean
Ambiance
Family friendly, Romantic
Key Offerings
An all-day dining venue featuring a diverse buffet for breakfast, lunch, and dinner, refined with aromatic dishes and rich flavors.
Reservation
Not needed
06:00 - 00:00 daily

Palace Downtown Location

Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai, Po Box 9770, Dubai, United Arab Emirates, Dubai, 9770
Explore Dubai
Activities Near Palace Downtown
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
The Dubai Fountain
3 minutes' walk
An iconic choreographed fountain system, offering spectacular water shows set to music, just steps from the hotel.
The Dubai Mall
13 minutes' walk
A shopping paradise housing over 1,200 stores, an ice rink, and numerous entertainment attractions including an aquarium.
Burj Khalifa
19 minutes' walk
The tallest building in the world, featuring observation decks with breathtaking views. Advance booking for tickets is recommended.
Dubai Aquarium & Underwater Zoo
13 minutes' walk
Home to thousands of aquatic animals, it features one of the largest suspended aquariums on the planet.
Dubai Dino
10 minutes' walk
View a 155-million-year-old dinosaur skeleton at this unique installation in The Dubai Mall, perfect for all ages.
Ski Dubai
10 minutes' drive
An indoor ski resort featuring slopes, snowboarding, and penguin encounters, ideal for thrill-seekers. Bring warm clothing!
Yoga Classes at Burj Park
5 minutes' walk
Join morning yoga sessions in a serene park overlooking the Burj Khalifa, suitable for all skill levels.
Ewaan
1 minute' walk
A Middle Eastern restaurant with an elegant setting and a buffet featuring traditional dishes. Reservations recommended.
The Meat Co
3 minutes' walk
Stylish steakhouse specializing in premium cuts with stunning views of the Burj Khalifa, suitable for a fine dining experience.
Social House
6 minutes' walk
Casual dining offering a diverse menu from Asian to Mediterranean, perfect for families and groups.
Dubai Opera
10 minutes' drive
A stunning performing arts venue hosting concerts, operas, and ballets with a striking design and excellent acoustics.
Live Music at Soho Garden
10 minutes' drive
An outdoor lounge featuring live DJ sets and music performances, perfect for nightlife and socializing.
Souk Al Bahar Cinema
5 minutes' walk
Features the latest movies in a contemporary setting with a unique blend of dining and entertainment options.
Getting around
  • City Centre
    Dubai 23 min  ·  1.9 km
  • Airports
    Dubai Creek SPB (DCG) 21 min  ·  13.9 km
    Dubai (DXB) 27 min  ·  17.7 km
  • Train
    Business Bay Station 15 min  ·  1.2 km
  • Underground
    Burj Khalifa / Dubai Mall 15 min  ·  1.2 km
  • Bus
    Bus stop 6 min  ·  500 m
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs AED 160 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Russian, Arabic, Bulgarian, Hindi, Tagalog / Filipino
Year renovated:
2008
Number of floors:
7
Number of rooms:
242
Former name
Sofitel / Palace Old Town

Reviews and Ratings

Feedback about Palace Downtown from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Palace Downtown offers guests spacious and beautifully decorated rooms, with some enjoying lake views or partial Burj Khalifa views from large balconies. The hotel's architecture blends traditional Arabian design with modern luxury, creating a peaceful atmosphere. Guests appreciate the prime location, allowing easy access to the Burj Khalifa, the fountain show, and the Dubai Mall; however, some have noted that the pool is a bit small for the hotel's size. Many also loved the breakfast with a lot of choice.
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Review score
Based on 2890 verified reviews
9.4 /10
Perfect
94 %
Recommend
Location
9.6/10
Cleanliness
9.2/10
Value for money
8.3/10
Paid Wi-Fi
8.7/10
Pros
Delicious food
Prime location
Comfortable bed
Cons
Toilet issues
Unfriendly staff
Guest reviews
based on 2890 reviews
9.4/10
based on 3549 reviews
9.0/10
Harry from United Kingdom
Single
Deluxe Lake View Room
4 nights in November 2025
|
Reviewed: January 10, 2026
8.8/10

excellent service, great location

excellent staff convenient location helpful front desk
the staff was really good and very helpful. the food options were great, excluding the thai restaurant. the location was superb and convenient to everything i wanted to visit. al bayt provided excellent food and service. the front desk staff were very helpful as well (they were very knowledgeable).
Location
9/10
the hotel location provides convenient access to the mall and burj khalifa. it is easy to reach various attractions from this central point. the proximity allows for quick trips and exploration.
Rooms
9/10
the beautiful lake view room included comfortable bedding and a spacious layout. the room provides nice views of the surrounding area. the bathroom had premium toiletries.
Facilities
9/10
the pool area is very clean and well maintained. i saw friendly staff around the pool area, always with a smile, assisting guests. the pool offers a relaxing environment.
Dining
8/10
breakfast had a great choice of options. staff were attentive and efficient in the breakfast area. the al bayt lounge provided excellent food and service (especially the coffee).
0 Helpful
|
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Steven from United States
Single
Deluxe Lake View Room
3 nights in November 2025
|
Reviewed: December 28, 2025
9/10
ample room soft linens effective air conditioning
i stayed in a beautiful lake view room. the room size was ample. the bed linens were soft. i did find the air conditioning HIGHLY effective.
the elevator wait times could be a tad long.
0 Helpful
peter from united kingdom
Single
deluxe room fountain view
4 nights in November 2025
|
Reviewed: December 06, 2025
9.0/10

solid downtown experience

convenient location cleanliness attention comfortable room friendly staff
i found the location convenient for accessing the mall and nearby attractions.. the attention to detail impressed me, especially the cleanliness throughout the hotel. the room itself was comfortable, and i particularly enjoyed the fountain view. staff members were consistently friendly and helpful.
during breakfast, i noticed some delays with coffee orders, a minor inconvenience when the hotel was busy.
Dining
8/10
The breakfast buffet offered a wide selection. I appreciated the fresh fruit and pastries. the staff was attentive to refilling items and keeping the area clean. i tried their fresh juice, it tasted delicious.
Rooms
9/10
my beautiful room fountain view featured a king-sized bed and a seating area with a sofa.. it included a work desk and a marble bathroom with premium toiletries. the room was well kept, and the view was superb.
Location
10/10
the hotel is steps away from the mall and fountains. it is also close to many restaurants and shops.. taxi service is readily available at the entrance.
0 Helpful
|
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Questions of the users
About Palace Downtown
Is it possible to arrange for an extra bed in the room during my stay?
12 November 2024
An extra bed can be provided based on availability upon arrival.
Can a motorized wheelchair or scooter be rented for a disabled guest?
20 December 2024
The hotel offers a complimentary standard wheelchair for guest use during their stay.
Do you accommodate special meal requests for infants when ordering room service?
5 January 2025
Room service is available and can cater to meals tailored to your specifications.
Are there rooms available with a direct view of the famous fountain?
14 February 2025
Yes, several rooms offer a clear view of the Fountain.
What is the cost of the airport shuttle service per person?
3 March 2025
The airport shuttle service is priced at AED 315 per vehicle for a one-way trip. Please provide arrival details at least 24 hours in advance.
Can families book connecting rooms to accommodate their children?
27 April 2025
Connecting rooms are available, but their allocation is subject to availability upon arrival.
What is the maximum occupancy for a room if traveling with teenagers?
18 May 2025
Guests aged 12 and above are classified as adults. For a family of two adults and three children aged 14, 13, and 10, two interconnecting rooms are recommended.
Can visitors come to the room during the stay? Are overnight guests allowed?
30 June 2025
Visitors can be welcomed in the room but must be registered at the reception. Overnight guests are not permitted.
When is breakfast served in the dining area?
25 July 2025
Buffet breakfast is served from 06:30 to 11:00.
Is there a pool specifically designed for children at the hotel?
15 August 2025
Yes, there is a designated swimming pool for children available at the hotel.

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