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Grey Street Hotel Newcastle upon Tyne Beds photoGrey Street Hotel Newcastle upon Tyne Restaurant photoGrey Street Hotel Newcastle upon Tyne Interior photo

GREY STREET HOTEL, Newcastle upon Tyne

•
8.6|Great
Check rooms and rates
From$90 /nightOnly on Our Website-10%
Check-in
22Oct
Check-out
23Oct
Guests
2 Guests
Key details

About the Hotel

2-12 Grey Street, Newcastle upon Tyne, NE1 6EE
-
Next to the Quayside
Great
8.6
8.9
/10
3.0
4.3
/5

Rooms

The Grey Street Hotel has 49 rooms with Georgian features and modern design. Room options range from Standard Hotel Rooms and Deluxe Rooms to Unique Suites. Junior Suites offer mini-fridges, robes and slippers. Rooms include air conditioning, high-speed Wi-Fi, flat-screen TV, laptop safe, and tea/coffee service from Ringtons. Bathrooms feature White Company toiletries.

Dining

Leila Lily's, the hotel's restaurant on Grey Street, serves starters, main courses, and desserts. The floral bar offers cocktails, wine, champagnes, draught beers and spirits. Restaurant Week menus are available. The hotel offers gluten-free options, including at breakfast.

Relax and Pamper

The City Retreat beauty salon provides skin, body, and lash treatments, non-surgical face lists, hydro-facials, and quantum light therapy. There are three treatment rooms, a nail bar, and a pedicure station. The space beneath Leila Lily's includes a dining area for 18 people with wall coverings and soft furnishings.

Surrounding Area

Grey Street Hotel sits on Grey Street, 0.5 km from Monument and 15 km from Newcastle Airport. Newcastle Central Station is a 10-minute walk. Nearby landmarks include the Tyne Bridge (0.5 km), Quayside (0.5 km), and St. Nicholas Cathedral (0.5 km).

Amenities

The hotel provides a concierge service, 24-hour room service, and wake-up calls. It has 4 meeting rooms for 2-100 people with plasma screens, Wi-Fi, air-conditioning, dimmable lighting, and BOSE sound system. Services include same-day dry cleaning, luggage storage and loyalty scheme, a card can be collected each time you book direct with us and stay at one of our hotels. After 3 stamps: Receive a free room upgrade. After 6 stamps: Receive a free bottle of Prosecco. After 10 stamps: Receive a free stay at either the Grey Street Hotel or Great North Hotel.

“Grey Street Hotel enjoys an enviable spot in central Newcastle, placing guests steps from the Theatre Royal and city attractions. I found the rooms to be stylish, particularly the junior suites, which offer a comfortable and classy retreat. The award-winning Leila Lily's restaurant adds to the appeal, while the friendly service aims to ensure a pleasant experience.”
Hotel logo
James DavidEditor-in-Chief at Airporthotel

Select your room type

The hotel offers rooms of different types and facilities suitable for every traveler
  • Standard Double Room
    2 persons
    8 m²
    1 Double bed
    Air conditioning
    Bathtub
  • Standard Twin Room
    2 persons
    10 m²
    2 Single beds
    Air conditioning
    Bathtub
  • Deluxe Junior Suite
    2 persons
    33 m²
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Airport hotels designed with facilities that ensure convenience and comfort
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • No parking available.

Services

  • Pet amenities available
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Snack bar

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

Leila Lily's invites guests to indulge in a culinary delight, offering a tantalizing blend of British, International, and European cuisines in a modern and romantic setting. With options for every dietary preference, this dining experience caters to those seeking both comfort and creativity during breakfast, lunch, or dinner.
Grey Street Hotel Newcastle upon Tyne Restaurant photo
Grey Street Hotel Newcastle upon Tyne Restaurant photo

Leila Lily's

British, International, European
Ambiance
Modern, Romantic
Key Offerings
Featuring vegetarian, vegan, gluten-free, and dairy-free meal options, Leila Lily's serves crafted dishes along with a selection of refreshing cocktails. The adjoining bar is adorned with stunning floral decor, creating a charming backdrop for casual dining or afternoon tea.
Reservation
Recommended
Monday: 16:00 - 20:00, Tuesday to Thursday: 12:00 - 20:00, Friday and Saturday: 12:00 - 21:00, Sunday: 12:00 - 20:00

Grey Street Hotel Location

2-12 Grey Street, Newcastle upon Tyne, NE1 6EE
Map view
Nearby
Night club
Newcastle Castle
270 m
Market
The Quayside
560 m
Bridge
The Tyne Bridge
430 m
Bridge
High Level Bridge
470 m
Church
Saint Nicholas Cathedral
140 m
Market
Grainger Market
410 m
Grainger Street Newcastle city centre
Grainger Town
440 m
St Nicholas Square
Newcastle Cathedral
140 m
Museum
Holy Jesus Hospital
250 m
Cinema
Tyneside Cinema
200 m
Bridge
Swing Bridge
440 m
Monument
Grey's Monument
410 m
Grey Street
60 m
Bessie Surtees House 41-44 Sandhill Quayside
Historic England
400 m
48 Westgate Rd
George Stephenson Monument
330 m
Church
St John the Baptist Church
350 m
Shopping Area
Central Arcade Newcastle
460 m
2 Old George Yard High Bridge
The Glamorous Owl
130 m
Restaurants
Portofinos Restaurant
30 m
Churchill House 12A Mosley Street
Longhorns Barbecue Smokehouse
50 m
10 Mosley Street
Las Iguanas
130 m
62-74 Grey Street
Zizzi - Newcastle
80 m
42 Grey Street
Tandoori Nights
50 m
17 Grey Street
Topolino Restaurant
60 m
44 Dean Street
Nadon Thai
70 m
32-34 Mosley Street
Barluga
100 m
35 Grey Street
Dog Leap Cafe
160 m
St Nicholas Square Tynemouth
Explore Newcastle upon Tyne
Explore Newcastle
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Newcastle Castle
Newcastle Castle
4 minutes' walk
Medieval fortress offering insights into the city's history, with impressive views from the castle's keep.
Life Science Centre
Life Science Centre
12 minutes' walk
Interactive science museum featuring exhibitions on health and the environment, perfect for families.
The Quayside
The Quayside
7 minutes' walk
Picturesque waterfront area known for stunning bridges, dining options, and vibrant markets.
Gateshead Millenium Bridge
Gateshead Millenium Bridge
20 minutes' walk
A stunning pedestrian and cyclist bridge with a unique tilt design, offering great views of the skyline.
High Level Bridge Walk
10 minutes' walk
Scenic walking route across a historic bridge, providing thrilling views of the River Tyne and cityscape.
Jesmond Dene Park
24 minutes' walk
Lovely green space offering peaceful walks, play areas, and a petting zoo, ideal for families and relaxation.
Marco Polo Restaurant
1 minute' walk
Casual dining offering a blend of European and Asian cuisines, known for its vibrant ambiance and hearty dishes.
Longhorns Barbecue Smokehouse
Longhorns Barbecue Smokehouse
1 minute' walk
Texas-style barbecue restaurant famous for its smoked meats and laid-back atmosphere. Perfect for meat lovers.
The Sage Gateshead
5 minutes' drive
Iconic concert venue hosting a variety of music events, from classical to contemporary, with stunning architecture.
The Stand Comedy Club
12 minutes' walk
Local comedy club showcasing both established and up-and-coming comedians, providing laughs for everyone.
Getting around
  • City Centre
    Newcastle upon Tyne 5 min  ·  400 m
  • Airports
    Newcastle (NCL) 20 min  ·  13 km
    Durham Tees Valley (MME) 96 min  ·  64 km
  • Train
    Manors Railway Station 6 min  ·  500 m
    Newcastle Central 8 min  ·  600 m
  • Bus
    Bus stop 6 min  ·  500 m
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 12.95 per person per day.
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
8
Number of rooms:
48

Reviews and Ratings

Feedback about Grey Street Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Grey Street Hotel boasts a superb central location, placing guests within easy reach of the train station and the heart of Newcastle, perfect for exploring nearby shops, bars, and restaurants. The rooms are generally considered clean and comfortable, with some guests highlighting the spaciousness, especially in suites like the Lord Collingwood, which features a luxurious standalone bath, along with amenities like tea, coffee, and a mini-bar. While most guests appreciate the quiet atmosphere, some have noted the occasional creaking floors, particularly in older parts of the building, but the breakfast receives consistent praise, especially the hot food options.
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Review score
Based on 7 verified reviews
7.8 /10
Very good
100%
Recommend
Location
9.6/10
Staff
9.3/10
Free Wi-Fi
8.4/10
Facilities
8.5/10
Pros
Perfect location
Friendly staff
Good room size
Discount on drinks
Modern restaurant
Cons
Noisy nightclub
Traffic noise
Bathroom stains
Cracked sink
Guest reviews
based on 7 reviews
7.8/10
based on 3345 reviews
8.6/10
Logan from United States
Single
Standard Double Room
3 nights in November 2025
|
Reviewed: February 13, 2026
9/10
clean room great location
The room was clean and well presented. I found the location perfect. It's a short walk from the railway station and just around the corner from the metro station.
Some staff were not too friendly.
0 Helpful
Tom from United Kingdom
Single
Deluxe Twin Room
3 nights in November 2025
|
Reviewed: February 03, 2026
8.5/10

central stay

breakfast basket wifi access room space hour shop
the beautiful twin room included breakfast basket with good options. free wifi worked well. the room had space for needs. a 24hour shop was across the road.
the shower and hairdryer needed attention, i mentioned it on leaving so they could fix it.
Location
9/10
location is very good for visiting theatre royal. the hotel is compact with period decoration evident. the room was modern, comfortable, and clean so it was easy to get around.
Dining
8/10
breakfast was nice, but the sausages were very light in color. this light color put me off eating them. everything else was very good though, and i cant complaine about it.
0 Helpful
|
Show more
Joshua from United Kingdom
Family with children
standard double room
3 nights in November 2025
|
Reviewed: January 22, 2026
7/10

decent stay overall

central location breakfast selection amazing staff shower design thin walls hallway noise
the location was central. it was very close to several restaurants. the breakfast selection was really good. the staff were also amazing.
the shower was not really suitable for tall people. i found myself looking at the dust on top. the walls felt very thin. i could hear everything in the hallways.
0 Helpful
Anna from United Kingdom
Couple
Standard Double Room
3 nights in November 2025
|
Reviewed: January 20, 2026
9/10
comfortable bed convenient coffee good bathtub
My room offered a comfortable bed , and I slept soundly each night. The bathroom featured both a shower and a bathtub , a good surprise. The hotel provides complimentary tea and coffee , I found this very convenient.
The hallway carpets showed slight signs of wear.
0 Helpful
Amelia from United Kingdom
Single
Deluxe Double Room
3 nights in November 2025
|
Reviewed: January 12, 2026
9/10
many options friendly staff great value
the staff showed kindness by placing gifts and balloons in my room before my arrival, it made my day. The hotel provided value for the money. Breakfast was a delight with many options available.
the view from the window was uninspiring.
0 Helpful
Grayson from United States
Single
Deluxe Double Room
3 nights in November 2025
|
Reviewed: December 26, 2025
6/10
faulty toilet low basin
the breakfast was good. staff at reception was friendly.
the bathroom needed some tlc. the toilet did not flush properly, and the basin was too low. i did not get the bath room i booked. i contacted the assistant manager, but there was no reply.
0 Helpful
Emma from United Kingdom
Single
Standard Double Room
3 nights in October 2025
|
Reviewed: October 23, 2025
6/10

Acceptable location, problems with the room

missing toilet brush missing shelves
The location of this hotel is quite central, with access to various attractions.
The room i had was far from ideal. There was no toilet brush. Although the staff provided one upon request, this should be standard. I also noticed a lack of shelves in the bathroom, forcing me to place my belongings on the floor (this is not acceptable).
0 Helpful
Questions of the users
About Grey Street Hotel
What steps can be taken to have rose petals arranged in the room as mentioned in the advertisement?
05 March 2024
The 'Romantic Package' featuring rose petals can be organized by reaching out to the hotel directly. This must be arranged in advance of your stay to ensure availability.
Is it possible to bring my dog, Meggie, to stay at the hotel?
12 April 2024
Yes, dogs are welcomed at the hotel for a charge of £10 per night per pet. Bringing Meggie along would be delightful!
What is the approximate parking fee for a weekend stay nearby?
18 November 2024
The recommended Dean Street Car Park currently charges around £11 for a 24-hour period. It's advisable to check directly for any changes in pricing.
Can I request a room with a separate shower rather than a shower over a bathtub?
20 January 2025
Certain rooms offer standalone showers while others may have showers over bathtubs. It's best to specify your preference when booking, and the hotel will do their best to accommodate.
How far is the hotel from the nearest train station?
10 October 2024
The hotel is conveniently located just a 10-minute walk from Newcastle Train Station.
Are pets allowed in the bar area of the hotel?
17 December 2024
Pets are not permitted in the onsite bar, but guests can enjoy drinks from the bar while sitting in the reception area.
Is reception available for late check-ins, such as around 1am?
05 February 2025
The reception is open 24 hours, although the main doors are locked around 11pm. A call button is available for guests arriving late to gain entry.
Does the hotel provide gluten-free options for meals?
23 March 2024
Yes, the hotel offers a variety of gluten-free choices for both breakfast and dinner, ensuring guests with dietary needs are well catered for.
What are the parking options available near the hotel?
14 August 2024
While there is no on-site parking, Dean Street Car Park is recommended, located just a 2-minute walk from the reception. It's a multi-storey facility with various charging options.
Are there facilities for storing luggage before check-in or after check-out?
01 September 2024
Yes, the hotel provides luggage storage facilities at the reception, which can be used free of charge.

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