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MERCURE SYDNEY, Sydney
177US$
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Key details
About the Hotel
818-820 George Street,
Sydney,
Australia,
2000,
New South Wales
-
Close to Central Park
Great
8.4
8.5
/10
4.1
3.9
/5
Loved by Mercure Sydney guests
Prime location
Modern rooms
Friendly staff
Great restaurants
Secure parking
"My kids loved the gym & pool."
Ivy from Australia
read full review
"Booked this hotel for its strategic location and we were not disappointed."
Gisten from Singapore
read full review
"Loved my room, great view of the busy George St intersection."
Trudy from Australia
read full review
Rooms and Amenities
Mercure Sydney provides 517 rooms with the choice of King, Queen, or Two Double beds. Rooms include a smart TV, bedside USB power, walk-in rain shower, safe, and pillow menu. Privilege Rooms, located on the top floors, add Nespresso machines, bathrobes, and slippers. Guests with reduced mobility can request accessible rooms featuring grab rails at the toilet, a roll-in shower, a higher-level toilet, and a low-level sink.
Dining at Mercure
Platform 818 Restaurant and Bar features modern Australian cuisine. Eve's Bar, on the ground floor, offers local craft beers and pub food. Kensington Street, near the hotel, features local and international cuisines. Sydney Brewery beers are available on tap at Eve's Bar.
Facilities
The hotel includes a rooftop indoor pool open from 6:00 AM to 10:00 PM, a fitness center, and a sauna, all located on the 15th floor. Car parking is available at 8 Little Regent Street for $50 per night, with Electrical vehicle charging. Self-laundry facilities are on Level B1, and laundry services are available.
Location and Transport
Located in Sydney CBD, Mercure Sydney is 200 meters from Central Station. The Railway Square, UTS, and George Street exit offer the best access. Sydney Harbour is 3 km away, accessible by train, taxi, or bus. Darling Harbour is 1.5 km away. Airport Link provides direct access to domestic and international terminals.
Services Offered
Mercure Sydney provides 24-hour baggage storage on the Ground Level. The hotel provides special access accommodation, with wheelchair access from the ground floor to the 15th floor. Wi-Fi is available; Accor Live Limitless members receive complimentary access. The hotel offers meeting rooms ranging in size to accommodate from 14 to 400 delegates.
“The hotel's seamless connection to Central Station is a notable advantage in a sprawling city like Sydney. Inside, the recent refurbishment has made an impact, especially in the rooms; I appreciated the attention to practical details like easily accessible power. While some past guests have noted inconsistencies, the ongoing upgrades signal a commitment to elevate the experience.”
James DavidEditor-in-Chief at Airporthotel
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Select your room type
The hotel offers rooms of different types and facilities suitable for every traveler
Superior Room Two Double Beds City View
2 persons
28 m²
2 Double beds
Shower
Heating
room details
Superior Queen Room City View
2 persons
28 m²
1 King-size bed
Shower
Heating
room details
Superior King Room City View
2 persons
28 m²
1 King-size bed
Shower
Heating
room details
Standard King Room
2 persons
28 m²
1 King-size bed
Shower
Heating
room details
Click button to see more rooms
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Check availability and prices for your dates now!
Facilities
Airport hotels designed with facilities that ensure convenience and comfort
Facilities:
Great
8.4/10Review score
General
No smoking on site
Free Wi-Fi in public areas
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Rooftop pool
Indoor swimming pool
Sun loungers
Sun terrace
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Mercure Sydney, dining options abound with an emphasis on local ingredients and modern Australian flavors. Enjoy a lively atmosphere at Eve's Bar or unwind with family-friendly dining at Platform 818, both celebrating culinary creativity in the heart of the city.
Platform 818
Australian, with vegetarian, vegan, and dietary-friendly options
Ambiance
Family-friendly with a modern touch, perfect for relaxing meals
Key Offerings
Signature dishes crafted from locally-sourced ingredients, served at dinner. Leads to a delightful discovery of modern Australian flavors.
Reservation
Recommended
Tuesday to Thursday 6:00 PM - 10:00 PM, Friday and Saturday 5:00 PM - 10:00 PM
Eve's Bar
American, British, and Australian
Ambiance
Contemporary setting that invites relaxation and socializing, ideal for a pre-theatre gathering
Key Offerings
A modern interpretation of classic dishes alongside an expansive drink menu, including local brews, enhanced by communal dining experiences.
Reservation
Not needed
Daily 12:00 PM - 9:30 PM
Mercure Sydney Location
818-820 George Street,
Sydney,
Australia,
2000,
New South Wales
Map view
818-820 George Street,
Sydney,
Australia,
2000,
New South Wales
City landmarks
Opera House
Sydney Opera House
3.2
km
Aquarium
SEA LIFE Sydney Aquarium
2.0
km
Park
Royal Botanic Gardens
2.6
km
Landmark
Darling Harbour
1.8
km
Garden
Chinese Garden of Friendship
1.2
km
Park
Hyde Park
1.8
km
Museum
Powerhouse Museum
810 m
Landmark
Darling Harbour dining
1.2
km
Mall
Queen Victoria Building
1.5
km
Gallery
Art Gallery of New South Wales
2.2
km
Museum
Australian National Maritime Museum
2.1
km
Church
St Mary's Cathedral
2.0
km
Public Building
Sydney Town Hall
1.2
km
Landmark
The Goods Line
610 m
Event hall
International Convention Centre Sydney
1.7
km
Museum
Australian Museum
1.7
km
Zoo
WILD LIFE Sydney Zoo
2.1
km
Museum
Anzac Memorial
1.4
km
Museum
Hyde Park Barracks Museum
2.1
km
Museum
Museum of Contemporary Art Australia
2.8
km
Landmark
Sydney Tower Eye Observation Deck
1.9
km
Landmark
Crown Street
1.4
km
Park
Tumbalong Park
1.2
km
Harbour
Cockle Bay Wharf
1.8
km
Park
Belmore Park
760 m
Museum
Madame Tussauds Sydney
2.0
km
Public Building
Victoria Barracks
2.4
km
University
University of Sydney
2.2
km
Nearby
Shopping Area
Central Park
430 m
Gallery
White Rabbit Gallery
500 m
Restaurants
Platform 818
80 m
818 George Street
Khao Yum
30 m
12-26 Regent St Chippendale
Mekong
210 m
14 Kensington Street Chippendale
Gavroche Chippendale
180 m
2-10 Kensington St Level 1
Kensington Street Social
180 m
3 Kensington Street Chippendale
Eastside Bar & Grill
200 m
2-10 Kensington Street First Floor
Olio Kensington Street
180 m
The Old Rum Store L 2 2-10 Kensington St Chippendale
Holy Duck
200 m
The Old Rum Store
Andiamo
240 m
9 Kensington St
Viet
210 m
185-211 Broadway
Explore Sydney
Explore Sydney Near Mercure
Top Attractions
Activities
Dining
Entertainment
SEA LIFE Sydney Aquarium
25 minutes walking
Marine wonderland showcasing over 13,000 sea creatures; perfect for family fun with interactive exhibits.
Darling Harbour
20 minutes walking
Popular waterfront destination featuring shops, restaurants, and attractions; ideal for leisure and family outings.
Powerhouse Museum
10 minutes walking
Museum focused on science and design, offering informative exhibits and occasional events; great for learning.
Sydney Opera House
35 minutes walking
Iconic architectural masterpiece offering performances and guided tours; a must-see for culture enthusiasts.
Inner City Cycling
5 minutes driving
Bike through lush parks and vibrant streets; rentals available nearby. Perfect for thrill-seekers and sightseeing.
Yoga at Central Park
6 minutes walking
Relaxing yoga sessions in a tranquil setting; check the schedule for classes. Ideal for unwinding after a busy day.
Platform 818
1 minute walking
Casual atmosphere with modern Australian cuisine; try the signature burgers and craft beers. Reservations are suggested.
Khao Yum
1 minute walking
Authentic Thai street food with a vibrant vibe; specialties include fragrant rice dishes and fresh herbs. Vegetarian options available.
Kensington Street Social
3 minutes walking
Sophisticated dining featuring seasonal dishes with a focus on local produce; ideal for a romantic evening. Reservations recommended.
The Enmore Theatre
5 minutes driving
Historic venue hosting live music and comedy shows; features a lively atmosphere and diverse acts suitable for all ages.
Sydney Town Hall
15 minutes walking
Stunning heritage building hosting concerts and events; known for its impressive architecture and vibrant community activities.
Getting around
City Centre
Sydney17 min
·
1.4
km
Airports
Kingsford Smith (SYD)12 min
·
7.8
km
Wollongong (WOL)152 min
·
100.9
km
Train
Central Station Sydney6 min
·
500 m
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 10 am
Guest Parking
Public parking is possible on site at AUD 45 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of AUD 35 per person per day.
Feedback about Mercure Sydney from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Mercure Sydney enjoys a handy location, especially for catching a train at Central Station. Many guests find the rooms spacious and modern, some offering nice city views. The breakfast buffet offers a good range of food, though a few guests have mentioned issues such as a noisy air conditioning. The pool is also considered a plus.
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Review score
Based on 4264 verified reviews
8.2/10
Great
84%
Recommend
Location
9.2/10
Staff
8.9/10
Breakfast
8.1/10
Paid Wi-Fi
8.2/10
Pros
Excellent location
Friendly staff
Good breakfast
Cons
Dim lighting
Guest reviews
based on 4264 reviews
8.2/10
based on 5718 reviews
4/5
based on 9037 reviews
8.4/10
Adam from United States
Single
standard queen room
3 nights in November 2025
|
Reviewed: February 15, 2026
6/10
acceptable stay but issues with service
easy locationpoor serviceunreplaced glasses
the location was easy for getting around town.
I found the room service to be lacking. They left rubbish if it wasn't in the bin and didn't replace used glasses, which i thought was pretty poor. i rinsed them myself in the bathroom. the hallways had plates and glasses left outside rooms for over a day too, i noticed.
0 Helpful
lee from australia
Single
standard queen room
3 nights in November 2025
|
Reviewed: January 30, 2026
9.5/10
convenient central stay
central locationsmooth check-incolorful lighting
the location was excellent, near central station. staff were pleasant, and check-in was smooth. the room had colorful lighting and charging ports.
The hallways looked unkempt. Room service items remained outside rooms for over a day.
Dining
9/10
the restaurant is spacious, giving ample room to move around. breakfast offers generous portions. the bar features happy hour monday to friday, from 3 pm to 6 pm.
Location
10/10
this location is central, with access to many places. it is close to the stadium and chinatown. central station is also nearby, offering extensive transport links.
Service
10/10
the staff were very friendly and helpful at all times. early check-in was accommodated, greatly appreciated. staff surprised a guest with a birthday cake.
Rooms
9/10
the room was quiet, promoting restful sleep. the shower had good pressure and consistent temperature. rooms offer clean spaces with a comfortable bed.
0 Helpful
|
Show more
adam from australia
Single
superior queen room city view
3 nights in November 2025
|
Reviewed: December 23, 2025
7/10
decent location, some issues
central locationgood varietyfriendly staffnoisy air conditioningwater absencedirty cutlery
the location was central to many attractions. breakfast was plentiful and included a good variety. the staff were friendly and knowledgeable.
The air conditioning was noisy. It made clunky sounds. there was no water provided in the room, just a tap in the bathroom. some cutlery outside our door stayed dirty for the entire stay. It was from previous guests.
0 Helpful
lawrence from australia
Family with children
superior queen room city view
4 nights in November 2025
|
Reviewed: December 04, 2025
6/10
a mixed experience at this hotel
poor air-conditioningfaulty ice machine
the air conditioning barely worked. my room felt stuffy the entire time. the temperature never seemed to drop, it was very uncomfortable. also, the ice machine on my floor was out of order, a minor inconvenience but still annoying.
0 Helpful
Peter from United Kingdom
Family with children
superior queen room city view
4 nights in August 2025
|
Reviewed: October 28, 2025
6/10
mixed stay, some issues present
small nozzleolder bed
The shower fixture was old with a small nozzle fixed to the wall. cracks marked the bath itself. the bed seemed older too. i was there for three nights and found the experience disappointing.
0 Helpful
John from United Kingdom
Single
Standard Queen Room
3 nights in June 2025
|
Reviewed: August 30, 2025
8/10
helpful stafflong wait
the location was excellent as it was within walking distance to many attractions and eateries. the staff were very nice and helpful . the check-in had a long wait because it was busy and the key didn't work during the day, so i had to get it reset.
the bed was too hard and uncomfortable. i had trouble sleeping well.
0 Helpful
Questions of the users
About Mercure Sydney
Is there parking available at Mercure Sydney, and what are the charges?
28 November 2024
On-site parking is available at Mercure Sydney for AUD $45.00 per night, with an option of AUD $40.00 for members.
Can guests utilize laundry facilities during their stay?
15 December 2024
Yes, self-laundry facilities, including a washing machine and dryer, are available on Level B1.
Is there a place to store luggage if I arrive before the check-in time?
12 January 2025
Luggage storage is available with the concierge for guests arriving before check-in.
What is the policy regarding a bond when checking in?
10 February 2025
A bond of AUD $100 per booking is required at check-in.
Are there any spa or heated pool facilities currently available?
28 February 2025
The indoor swimming pool is available, but it's closed for renovation from 05 February 2025 to 10 February 2025.
Is complimentary unlimited Wi-Fi provided in guest rooms?
24 March 2025
Complimentary Wi-Fi is available for ALL - Accor Live Limitless members, while other guests can opt for paid plans.
What are the breakfast service hours?
18 April 2025
Breakfast is served Monday to Friday from 6:30 AM to 10:00 AM, and on weekends until 10:30 AM.
How far is Mercure Sydney from the international cruise terminal?
22 May 2024
The hotel is approximately 3 kilometers from the international cruise terminal, which is about 40 minutes on foot or a short train ride away.
Do all rooms offer modern amenities, and are they newly renovated?
05 June 2025
Yes, most rooms feature modern amenities and have been recently renovated for guest comfort.
Can a room with two double beds comfortably accommodate four adults?
15 July 2024
Yes, a room with two double beds can accommodate four adults if booked accordingly.
Are there any dining options within the hotel, and what cuisine is served?
19 August 2024
Platform 818 Restaurant offers modern Australian cuisine, while Eve's Bar features local craft beers and hearty pub favorites.
Are there any eco-friendly initiatives or programs in place at Mercure Sydney?
30 September 2025
Yes, the hotel practices sustainability by reducing single-use plastics, conserving water, and implementing energy-efficient solutions.