What time is check-out and is there an option for a late check-out?
20 January 2024
Check-out is at 11:00 am. You can request a late check-out until 17:00 for an additional charge of £10.00 per hour, subject to availability. 75 photos
CROWNE PLAZA LONDON - DOCKLANDS BY IHG, London
Book directly with us
enjoy savings of up to 10%
compared with other websites
Key details
About the Hotel
Royal Victoria Dock, Western Gateway, London, E16 1AL,
- Next to the Royal Victoria Dock and Bridge
Great
8.4
8.7
4.9
3.9
Rooms & Suites
Crowne Plaza London Docklands features 210 rooms with air conditioning, luxury duvets, and extra pillows. Standard rooms offer flat-screen TVs with satellite channels, tea and coffee making facilities, and high-speed internet. Superior rooms add a king-size bed, workspace, river views, and a mini cooler. Junior Suites provide king-size beds, river views stretching to the O2 Arena and Greenwich, and separate baths and walk-in showers. Executive Suites include a king-size bed, separate lounge and dining areas, a dining table for six, a flat-screen TV, and a complimentary mini bar upon arrival. Accessible rooms provide amenities of Standard rooms plus accessibility features; some offer king-size beds and adjoining rooms.
Australasian Dining
Fremantle Bar & Kitchen is an Australasian restaurant and bar offering dining options. The menu includes culinary combinations from the Mediterranean, Middle East, Asia, and South America. The Docklands Bar & Grill serves breakfast and international cuisine in a setting, with dock views from the outdoor terrace. The bar offers cocktails and local and craft selections.
Leisure and Wellness
The Quad Club & Spa includes a heated indoor pool, hot tub, sauna, steam room, gym, and studio gym. The gym features cardio and strength training equipment plus Peloton Bikes. Royal Bliss Spa provides massage therapies, including full body and facial massages. Children have limited access: Monday to Friday 9 am-12 pm & 3 pm-6:30 pm, Saturday, Sunday & Bank Holidays 8:30 am-12 pm & 4 pm-7:30 pm.
Location & Transport
Crowne Plaza London Docklands is near Royal Victoria DLR station, providing connections to central London attractions within 20 minutes. ExCeL London is a 5-minute walk. The O2 is accessible via the Emirates Air Line cable car. Canary Wharf is a couple of tube stops away, with a complimentary Canary Wharf shuttle on weekdays. London City Airport (LCY) is accessible by car or DLR. The hotel is 15 km from Marylebone.
Services & Events
The hotel offers 8 conference rooms with views of the Royal Docks, accommodating up to 275 guests. It provides audio-visual equipment, Wi-Fi, and conference stationery. The hotel is licensed for marriages and civil ceremonies. Onsite parking is available at a charge of £25.00 for 24hrs and £6.00 per hour for up to 4 hours. The hotel offers accessible rooms.
“Crowne Plaza London - Docklands impresses with its attentive staff and dedication to guest comfort, creating memorable experiences. The location is ideal for Excel events, enhanced by convenient transport links and dock views. I especially note the quality breakfast, spa, and pool, valuable additions in this part of London.”
Select your room type
The hotel offers rooms of different types and facilities suitable for every traveler
Standard King Room2 persons25 m²1 King-size bedAir conditioningBathtubroom details
Standard Double Room Two Double Beds2 persons25 m²2 Double bedsAir conditioningBathtubroom details
Standard Double Room Two Double Beds Mini Cooler2 persons25 m²2 Double bedsAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
June 2026 - June 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
June 2026
22
23
24
25
26
27
28
29
30
1
2
3
4
5
July 2026
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
August 2026
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
Choose dates to see prices
Check-in/ Check-out
Facilities
Airport hotels designed with facilities that ensure convenience and comfort
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Dining at Crowne Plaza London - Docklands offers a delightful fusion of Australian and Asian cuisines, inviting guests to indulge in diverse flavors in a modern, family-friendly setting. Enjoy crafted meals that prioritize produce and cater to various dietary preferences, all while basking in the vibrant dockside atmosphere.
Crowne Plaza London - Docklands By Ihg Location
Royal Victoria Dock, Western Gateway, London, E16 1AL,
Explore London
Local Highlights
The Crystal
5 minutes' walk
A sustainable cities initiative featuring exhibitions on urban development and future technologies.
Emirates Air Line
7 minutes' walk
A cable car ride over the Thames offering panoramic views of London's skyline.
ExCeL London
9 minutes' walk
A prominent exhibition center hosting various events and conferences throughout the year.
Royal Victoria Dock and Bridge
7 minutes' walk
A scenic waterfront area perfect for leisurely walks and outdoor activities.
Water Sports at Royal Victoria Dock
7 minutes' walk
Jet skiing and paddleboarding available. Rental services nearby ensure excitement for thrill-seekers.
Yoga Sessions at The Tide
15 minutes' walk
Relaxing outdoor yoga classes offered regularly. Check local schedules for participation details.
Al Masar
1 minute' walk
Middle Eastern cuisine in a relaxed setting, renowned for its hummus and shawarma. Reservations recommended.
Heroica Lounge
2 minutes' walk
Casual dining with a vibrant atmosphere. Known for its creative cocktails and international menu.
Marina
2 minutes' walk
Offers seafood with stunning views of the dock. Fresh catch served daily with vegetarian options available.
The O2
40 minutes' walk
A world-famous venue for live music and events, featuring restaurants and bars for pre-show dining.
Trinity Buoy Wharf
10 minutes' walk
Eclectic arts space with exhibitions, outdoor performances, and food stalls, suitable for all ages.
Getting around
Save with early booking discounts on airport hotels
Book today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP19.98 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Hungarian, Romanian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, Panjabi / Punjabi
Year renovated:
2007
Number of floors:
6
Number of rooms:
302
Former name
crowne plaza london - docklands, an ihg hotel
Reviews and Ratings
Feedback about Crowne Plaza London - Docklands By Ihg from previous guests about their experience.
Show moreShow less
Pros
Great location
Amazing views
Friendly staff
Comfortable bed
Yummy breakfast
Cons
Broken fan
Dirty room
Noisy AC
Small window
Guest reviewsbased on 2466 reviews
Jessica from United States
Couple
Standard Room
3 nights in November 2025
|
Reviewed: January 25, 2026
8.5/10
convenient stay near excel
good location many choices
i thought the location was good if you need quick access to excel. my room was quiet and i slept well. breakfast had many choices.
the pool felt smaller compared to photos. i expected more space.
Facilities
9/10
the fitness center includes treadmills and weights. the pool area includes a sauna. hours for both are clearly posted near the entrance. i saw staff cleaning both areas regularly.
Dining
8/10
the restaurant offers a buffet and a menu. breakfast includes pastries, eggs, and fruit. dinner features several meat options. the bar offers a range of cocktails and beers.
0 Helpful
|
Joseph from United Kingdom
Couple
Standard Room
3 nights in November 2025
|
Reviewed: December 02, 2025
7/10
helpful staff clean room safe location slow replenishment long queue promised refund
The staff were lovely and helpful, eager to help us. The room was clean. The location felt SAFE and was convenient for transportation.
The breakfast buffet was chaotic. Food replenishment was slow. LONG queues formed while we waited. I never got the refund I was promised.
0 Helpful
Joseph from United Kingdom
Business traveller
Standard Room
4 nights in November 2025
|
Reviewed: November 27, 2025
9.0/10
quiet stay near the docks
spacious room cable car wide range
My room was spacious and wonderfully comfortable, with soft bed and fluffy pillows. It was the ultimate relaxation. I loved being near the cable cars. They offered quick trips over the river, granting me easy access to the O2 Arena. The breakfast offered a wide range of options. I savored each morning.
the hotel's proximity to other restaurants IS a slight inconvenience, requiring a bit of travel for dining options.
Rooms
9/10
The room provided two separate sinks and a rainfall shower. It was like a true retreat. Standard amenities include a mini cooler, perfect for storing drinks and snacks. Everything felt designed for my comfort. The double bed was very comfy.
Location
10/10
The hotel is situated near the Elizabeth line. It is a fantastic new transit option for getting into the city. Cable cars nearby transported me over the river to access the O2 Arena very quickly. This convenient access changed my travel plans.
Service
9/10
Staff members were friendly. They always greeted me with smiles. The hotel was very clean. It. I DID notice staff helping other guests with directions and information.
Dining
8/10
Breakfast was delicious and offered a very wide selection of choices. I found something new each day. There are few places to eat immediately surrounding the hotel but bonnane pizzeria is close. It offered a convenient alternative.
0 Helpful
|
Albert from Germany
Single
Standard Room
3 nights in October 2025
|
Reviewed: November 22, 2025
6/10
Adequate stay
clean room friendly staff excellent food faulty lift closed room unavailable service
The room was clean. The wifi connection was sometimes problematic. I had to go to the bar area to get wifi when it happened. The staff were friendly and the food was excellent.
The lift was out of order. This caused some inconvenience . The spa treatment rooms were closed. This closure was not disclosed on the website, so the main reason for my stay was unavailable.
0 Helpful
Show more reviews
Questions of the users
About Crowne Plaza London - Docklands By Ihg
Can guests access the spa facilities during their stay?
14 February 2024
All guests are welcome to enjoy the Quad Club, which features a swimming pool, gym, jacuzzi, sauna, and steam room. However, treatments must be pre-booked and paid for in advance. Is the swimming pool included in the room rate?
28 March 2024
As a hotel guest, access to the swimming pool, jacuzzi, sauna, steam room, and gym is included in your stay. Are there any public transport options nearby the hotel?
1 April 2024
Yes, the Royal Victoria station on the Docklands Light Railway is just a 5-minute walk away, providing easy access to various parts of London. Is there room service available for guests?
15 May 2024
Yes, room service is available for all guests throughout their stay. Are there options for early check-in?
30 June 2024
Check-in begins at 15:00. Early check-in may be possible, subject to availability, and every effort will be made to accommodate requests. Can luggage be dropped off before check-in?
10 July 2024
Yes, luggage can be left with the concierge team until your room is ready for check-in. What dining options are available at the hotel?
6 August 2024
The Fremantle Bar & Kitchen offers a laid-back dining experience with a menu inspired by Australasia, serving breakfast, lunch, and dinner with stunning views over the docks. Are baby cots available upon request?
22 August 2024
Yes, baby cots are available for guests upon request to accommodate families traveling with infants. How far is the hotel from the London City Airport?
5 September 2024
The hotel is located approximately 3.2 kilometers (2 miles) from London City Airport, which can be easily accessed by car or public transport.Next best alternative
Consider them for your next trip.
Hyatt Regency London StratfordLondon, United Kingdom
429 reviews
160 USD/night
Moxy London StratfordLondon, United Kingdom
514 reviews
110 USD/night
Doubletree By Hilton London ExcelLondon, United Kingdom
703 reviews
93 USD/night
The Westbridge Hotel StratfordLondon, United Kingdom
593 reviews
99 USD/night
The Z Hotel ShoreditchLondon, United Kingdom
540 reviews
188 USD/night
Montcalm East, Autograph CollectionLondon, United Kingdom
458 reviews
318 USD/night
Ibis London Canning TownLondon, United Kingdom
500 reviews
251 USD/night
London Marriott Hotel Canary WharfLondon, United Kingdom
708 reviews
155 USD/night
Zedwell Hotel GreenwichLondon, United Kingdom
149 reviews
126 USD/night
Hilton London Tower BridgeLondon, United Kingdom
1152 reviews
228 USD/night
Gulf Star HotelDubai, United Arab Emirates
4 reviews
22 USD/night
Mercantile HotelSydney, Australia
97 reviews
116 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
67 reviews
Jakarta, Indonesia
4 km from Pacific Place, On-site fitness centre
View hotel
Hotel Sls Playa Mujeres CancunCancun, Mexico
Private beach access, Water park with waterslide
View hotel
295 reviews
Hotel Renaissance Tulsa Hotel & Convention Center
2675.6 m² ballroom, On-site Cyprus Grille restaurant
Hotel Wyndham Grand Udaipur Fateh Sagar Lake - Pure Vegetarian Resort Udaipur
3 outdoor swimming pools, Chinese, French, and Indian restaurant
Jw Marriott Buckhead
Direct access to Lenox Square, The Preserve à La Carte Brunch
Beach Colony
Oceanfront studios to four-bedroom condos, Direct beach access from pool deck
Hotel Oliva Nova Beach & Golf Hotel
Direct beach access, Seve Ballesteros golf course
The George In Rye Rye Hotel
16th century coaching inn, 41 luxury bedrooms