Can couples stay at the hotel if they provide valid documents?
10 November 2024
Yes, couples are welcome to stay provided they present valid identification at check-in. 75 photos
CITYMAX HOTEL BUSINESS BAY, Dubai
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Key details
About the Hotel
Al Khaleej Al Tejari 2, Dubai,
- Near the Dubai Fountain
Great
8.2
8.1
4.5
Rooms and Suites
Citymax Hotel Business Bay has 348 rooms and suites. Room options include double rooms with one queen-size bed or two beds, family rooms composed of two interconnecting rooms, and adapted twin rooms. Suites feature a king-size bed, a sleeper sofa, a living room, a guest bathroom, and access to the Executive Lounge. Each room provides free Wi-Fi, a workstation with Bluetooth connectivity, a sleeper sofa, and a 10-inch luxury mattress. Executive rooms, located on the Executive floor, include access to the Executive Lounge. Suites feature a media hub with Bluetooth.
Dining Choices
Guests can choose from various food and drink options at Citymax Hotel Business Bay. Dining venues include Citycafé, Brew House & Beer Garden, Sizzling Wok (Pan-Asian restaurant), Lavazza coffee shop, and Aqua Pool Bar. Brew House is a brew garden that serves Dubai. Citycafé offers complimentary breakfast. The Executive Lounge provides F&B from 11 AM to 8 PM, including sandwiches, wraps, and tea and coffee.
Leisure Facilities
Citymax Hotel Business Bay includes an outdoor temperature-controlled swimming pool. Guests can enjoy the pool bar for light meals or snacks. There is an efficiently equipped gym with weights and a treadmill available. Guests can use the 4 meeting rooms, equipped with audio-visual equipment and customizable food and beverage menus. The hotel also offers valet parking.
Location and Transport
Citymax Hotel Business Bay is in Business Bay, between Al Khail and Shaikh Zayed roads. The hotel is 5 km from Dubai Creek SPB. Nearby landmarks include Burj Khalifa (5.2 km), The Dubai Mall (5.2 km), and Dubai Fountain (5.2 km). The hotel provides an airport shuttle. The Mall of the Emirates is across the street.
Hotel Services
Citymax Hotel Business Bay provides free private parking, a fitness center, and a bar. The hotel has a 24-hour reception. Room service is available 24 hours. Luggage storage is available on the day of departure. Laundry service is available upon arrival, along with a complimentary drink voucher for Brew House restaurant.
“This hotel impresses with its modern feel and practical amenities catering to both business and leisure travelers. I especially appreciate the friendly staff, a recurring highlight. Its location near Dubai Mall and accessible transport links add definite value.”
Select your room type
The hotel offers rooms of different types and facilities suitable for every traveler
- Double Room includes Food & Beverage excluding room dinning2 persons26 m²1 King-size bedAir conditioningShowerroom details
- Twin Room includes Food & Beverage excluding room dinning2 persons26 m²2 Single bedsAir conditioningShowerroom details
- Family Inter-connecting Room includes Food & Beverage excluding room dinning2 persons52 m²2 Single bedsAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Airport hotels designed with facilities that ensure convenience and comfort
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Leisure/ TV room
Room features
- Air conditioning
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
Dining Onsite
Citymax Hotel Business Bay offers a delightful array of dining experiences, inviting guests to savor authentic flavors from Asia to America. From casual garden settings to vibrant atmospheric eateries, each venue promises a unique taste journey that caters to every palate.
Sizzling Wok
Asian
Ambiance
Key Offerings
Experience vibrant flavors from Thailand, Vietnam, China, and Singapore, with dishes crafted to ignite the senses.
Reservation
Not needed
Open daily from 12:00 - 15:00 and 19:00 - 00:00.
Brewhouse
American, Grill/BBQ
Ambiance
Key Offerings
Indulge in classic American favorites prepared with a grill and BBQ flair, perfect for late-night cravings.
Reservation
Not needed
Open daily from 12:00 - 03:00.
Brewhouse Garden
Ambiance
Key Offerings
Relax at the open-air garden space while enjoying a variety of food and drink options.
Reservation
Not needed
Open daily from 12:00 - 03:00.
City Café
International
Ambiance
Family friendly, Modern
Key Offerings
Start the day right with a hearty breakfast, and join for lunch or dinner crafted to cater to every family member.
Reservation
Not needed
Open daily for breakfast from 06:30 - 10:30 and lunch from 12:00 - 15:00.
Lavazza
International
Ambiance
Modern
Key Offerings
A café setting perfect for indulging in coffee and light snacks.
Reservation
Not needed
Hours vary.
Citymax Hotel Business Bay Location
Al Khaleej Al Tejari 2, Dubai,
Explore Dubai
Experience Dubai Near Citymax Hotel Business Bay
Dubai Water Canal
10 minutes walking
A scenic waterway featuring a stunning promenade, perfect for leisurely strolls and photography.
Dubai Dino
20 minutes walking
An impressive dinosaur skeleton displayed at The Dubai Mall, attracting families and dinosaur enthusiasts alike.
Burj Khalifa
15 minutes drive
The tallest building in the world with breathtaking views from the observation deck on the 148th floor.
The Dubai Mall
10 minutes drive
A premier shopping destination featuring over 1,200 shops, an aquarium, and numerous dining options.
Dubai Hills Golf Club
10 minutes walking
An 18-hole, par-72 championship golf course offering stunning views, ideal for both beginners and pros. Rentals available.
Safa Park
11 minutes driving
A relaxing green space with walking trails, playgrounds, and picnic spots, perfect for families. Free admission.
Zoga Cafe Downtown
10 minutes walking
A wellness-focused cafe offering yoga classes and healthy dishes, suitable for guests seeking relaxation.
Dubai Camel Race
5 minutes drive
An exciting cultural experience where guests can watch traditional camel racing, showcasing local heritage.
Pinza
9 minutes walking
A casual eatery famous for its handcrafted pizzas with unique toppings, perfect for a relaxed meal.
Long Teng Seafood Restaurant
9 minutes walking
A delightful spot specializing in Asian seafood dishes, offering a cozy atmosphere and fresh ingredients.
Ghinwa Restaurant
13 minutes walking
An inviting place featuring Lebanese and Middle Eastern cuisine with vegetarian-friendly options.
Cafe Delices
14 minutes walking
A charming cafe serving delectable pastries, coffee, and light meals. Reservations recommended during peak hours.
Souk Al Bahar
10 minutes drive
A vibrant marketplace featuring shops, eateries, and cultural events, perfect for an evening stroll.
The Dubai Fountain
10 minutes drive
Home to choreographed water shows with music and lights, ideal for families and couples in the evening.
Live Music at Jamboree
10 minutes driving
A local bar hosting weekly jazz nights and live performances, creating a lively atmosphere for all ages.
Dubai Aquarium & Underwater Zoo
10 minutes drive
An immersive experience featuring thousands of sea creatures. Great for families and offers educational tours.
Getting around
Save with early booking discounts on airport hotels
Book today!
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of AED 59 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Arabic, Hindi, Tagalog / Filipino
Number of floors:
18
Number of rooms:
352
Reviews and Ratings
Feedback about Citymax Hotel Business Bay from previous guests about their experience.
Show moreShow less
Pros
Clean room
Good location
Comfortable bed
Cons
Unwelcoming staff
Loud music
Guest reviewsbased on 3005 reviews
Andy from United Kingdom
Family with children
Family Room includes Food & Beverage excluding room dinning
4 nights in November 2025
|
Reviewed: February 09, 2026
9.0/10
a nice escape
cute receptionists comfortable stay
my experience included very cute receptionists , sagar and the team . i found great value for a comfortable stay , the quiet rooms allowed for peaceful rest. the full breakfast offerings were satisfying , and the staff was always ready to assist with any need.
Rooms
9/10
my room included comfortable beds and quiet environment, perfect for restful nights. the air conditioning worked effectively, maintaining a pleasant temperature. daily cleaning ensured the room was always tidy and cute , a really nice bonus.
Location
8/10
the hotel offers convenient access to key attractions, as it is just a short taxi ride to the mall. nearby, i noticed a supermarket across the street. i also saw a selection of restaurants in the surrounding area.
Service
10/10
the hotel features an onsite sports bar. i also noticed a asian restaurant , providing diverse dining options. a 24-hour coffee and snack area is available on the ground floor, very convenient for late-night cravings.
0 Helpful
|
Christopher from United Kingdom
Single
Double Room includes Food & Beverage excluding room dinning
3 nights in November 2025
|
Reviewed: February 02, 2026
7/10
a decent stay
i appreciated the helpfulness of cyrell and sanjay they assisted me with my needs. the hotel has a great location too it was easy to get around.
the cleanliness in the hotel room was lacking i noticed it. also the staff were not very helpful which was disappointing.
0 Helpful
elijah from united states
Business traveller
executive double room includes food & beverage excluding room dinning
4 nights in November 2025
|
Reviewed: January 17, 2026
6/10
disappointing payment process overshadows stay
helpful staff great hospitality unprofessional calls disrespectful language
the staff was helpful and supportive, showing great hospitality skills.
I had to extend my stay multiple times and each time, i received unprofessional calls from the reception for payment. They lacked respectful language in their requests.
0 Helpful
owen from united kingdom
Business traveller
family room includes food & beverage excluding room dinning
3 nights in November 2025
|
Reviewed: January 15, 2026
8.7/10
excellent stay!
convenient location helpful staff free water quick check-out
the location was convenient, with easy access to many places. the staff were helpful, especially saqib, who assisted me well! i appreciated the free water bottles offered daily, and the quick check-out process. there were also two grocery stores just in front of the hotel.
the room cleaning could use some improvement. i believe the hotel should address this aspect to ensure a better experience for all guests.
Facilities
9/10
the hotel features a swimming pool. complimentary water bottles are provided daily. two grocery stores are situated directly in front of the premises, convenient for any immediate needs.
Rooms
8/10
the family room provided ample space. food and beverage options are included, but not room service. daily replenishment of amenities ensures a comfortable environment . windows offered sufficient noise reduction from external sources.
Service
9/10
the staff demonstrated excellent support and quick assistance when needed. i found the reception staff helpful and responsive to requests. check-out was quick and efficient, greatly appreciated. the service met my expectations well
0 Helpful
|
Dominic from Canada
Family with children
Double Room includes Food & Beverage excluding room dinning
3 nights in November 2025
|
Reviewed: November 25, 2025
9.0/10
nice stay
useful location helpful staff pleasant surprise taxi retrieval
The location is useful i found. the staff were helpful with requests i had. sagar from reception helped retrieve my phone. it fell in a taxi outside the hotel. This was a very pleasant surprise.
the room was missing a carpet. the view wasn't the best from my window.
Rooms
8/10
The room had comfortable beds with clean sheets and functional air conditioning. Also the bathroom included fresh towels and essential toiletries were available. I did find these useful.
Facilities
9/10
The pool area included ample seating and sun loungers. Also the fitness center had several treadmills and weight machines. The gym provided adequate space for a full workout.
Service
10/10
The front desk staff offered efficient check-in. the concierge services provided helpful information regarding local attractions. I also found the staff were very friendly and polite.
Dining
9/10
The main restaurant provided a diverse buffet for breakfast. Also the lobby bar offered various drink options and light snacks. The indi16 restaurant served tasty food.
Location
9/10
The hotel's location provides convenient access to main roads. It is very near to major shopping centers. I noticed transportation was easily available, including taxi services.
0 Helpful
|
Show more reviews
Questions of the users
About Citymax Hotel Business Bay
Is there a shuttle service to nearby malls offered by the hotel?
15 December 2024
Currently, there is no shuttle service to malls due to precautionary measures, but it may be available in the future. Is it possible to check in if I arrive at 2 AM?
20 November 2024
Check-in starts at 14:00 hours. Early check-in may be possible but is subject to room availability and could incur a fee. Do family interconnecting rooms come with individual flat screen TVs?
25 October 2024
Yes, each room in the interconnecting family option has its own flat screen TV. Do some standard rooms provide a view of the Burj Khalifa?
30 October 2024
Yes, several standard rooms offer a view of the Burj Khalifa. Is there a gym available at the hotel?
5 November 2024
Yes, the gym operates 24/7 for guests to utilize. Are alcoholic beverages served at the hotel's dining facilities?
12 November 2024
Yes, there are several venues in the hotel that serve alcoholic drinks, including Brew House and Sizzling WOK. What identification is required for unmarried couples during check-in?
18 December 2024
Both guests need to present a valid Emirates ID or passport when checking in. Are bathrobes and slippers provided in the rooms?
2 December 2024
Yes, guests will find bathrobes and slippers in their rooms for added comfort. Is there an airport shuttle service available?
14 November 2024
The hotel does not provide complimentary airport shuttle services but can arrange for pickups and drop-offs for a fee upon request. Are laundry services offered at the hotel, and what are the costs?
9 December 2024
Yes, laundry services are available with costs starting at AED 9 for inner clothing and up to AED 23 for trousers. Do any rooms guarantee a view of the Burj Khalifa?
27 October 2024
Not all rooms guarantee a view of the Burj Khalifa; however, a few rooms are positioned for this view and may be allocated based on availability.Next best alternative
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