Hyatt Place London City East | Airport Hotel in London | Comfort Near the Terminal

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Hyatt Place London City East Exterior photo

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Key details

About the Hotel

Black Lion House, 45 Whitechapel Road, London, United Kingdom, E1 1DU

Near St Katharine Docks

Great

8.7

/10

4.4

Loved by Hyatt Place London City East guests

Convenient location
Spacious rooms
Delicious breakfast
Helpful staff
Modern hotel
Smart rooftop bar

"The property is having a roof top with the best view of business district."

Susmit from United Kingdom

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"Great quality rooms and nice view of London."

Daren from United Kingdom

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"The location is perfect with a short walk to the tube that takes you to central London within 20 minutes and also connected to Heathrow."

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"The room comes with a large double bed, couch, fridge, coffee maker and iron with board."

M O

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"The quirkiness of the building and decor and the friendliness of the staff."

Chelsea from United Kingdom

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Rooms: Amenities Provided

The rooms at Hyatt Place London City East include a desk. The double rooms feature air conditioning, a seating area with a flat-screen TV, a minibar, parquet floors, a tea and coffee maker, a wardrobe, and a safe deposit box. Bathrobes are also provided. Some rooms include a terrace. Triple rooms add a sofa and a flat-screen TV. All rooms include ironing facilities, heating, and free WiFi.

Dining

Hyatt Place London City East features a restaurant. Room service is available 24 hours.

Leisure & Business

Guests can use the business center at Hyatt Place London City East. Free WiFi is available throughout the property.

Location in Whitechapel

Located in Whitechapel, Hyatt Place London City East is near many traditional pubs and curry houses. Brick Lane, with its markets, restaurants, and boutiques, is 0.5 km away. Other landmarks include Borough Market (2.5 km), Whitechapel Gallery (0.5 km), the Tower of London (2 km), and St Katharine Docks (1.5 km).

Transportation

Hyatt Place London City East is 8 km from London City Airport.

“This hotel impresses with its value, especially given its central location and spacious, well-maintained rooms. I particularly appreciate the thoughtful touches, like complimentary water and options for foregoing daily cleaning in exchange for a free drink; a detail that speaks to the hotel's modern approach to hospitality. Its proximity to transport links and appealing breakfast options make it a solid choice for a London visit.”

James DavidEditor-in-Chief at Airporthotel

Location: Great

8.5/10Review score

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Highlights from guests

DiningBreakfast Bonanza

The breakfast selection was extensive, with options for every taste and dietary need. Oat milk was available and everything was constantly refilled.

Oliver from Canada

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Room FeaturesComfort & Convenience

The room had great air conditioning, plus a coffee maker, mini fridge, and ironing board. The bed was huge and very comfortable.

Fatima from France

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Sports & FitnessTechnogym equipped

The gym had modern equipment, with Technogym gear. Perfect for keeping up with your routine.

Kenji from Japan

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BathroomSpotless & Modern

The bathroom was spotless with fluffy towels and a good supply of shower gel, shampoo and conditioner.

Ingrid from Sweden

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Select your room type

The hotel offers rooms of different types and facilities suitable for every traveler

King Room

2 persons

21 m²

1 King-size bed

Shower

Air conditioning

room details

Premium King Room Terrace

2 persons

22 m²

1 King-size bed

Shower

Coffee machine

room details

Premium King Room Balcony

2 persons

22 m²

1 King-size bed

Shower

Coffee machine

room details

Premium King Room Sofa Balcony

2 persons

24 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Airport hotels designed with facilities that ensure convenience and comfort

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Hyatt Place London City East features Zoom, a modern restaurant spotlighting local culinary traditions. With a focus on vegetarian, vegan, gluten-free, and dairy-free offerings, it caters to diverse dietary needs while creating a family-friendly dining environment. Enjoy hearty meals in a welcoming setting, perfect for starting the day or winding down in the evening.

Hyatt Place London City East Restaurant photo

Zoom

Local with vegetarian, vegan, gluten-free, and dairy-free options

Ambiance

Bright and modern, family-friendly atmosphere

Key Offerings

Indulge in a hearty breakfast or dinner featuring locally-inspired dishes designed to cater to various dietary preferences. Enjoy a relaxed dining experience with cozy seating, suitable for families and evening gatherings alike.

Reservation

Not needed

Breakfast: Monday to Friday, 6:30 AM - 9:30 AM; Saturday and Sunday, 7:00 AM - 10:30 AM. Dinner: Daily, 6:00 PM - 10:00 PM.

Hyatt Place London City East Location

Black Lion House, 45 Whitechapel Road, London, United Kingdom, E1 1DU

Map view

Black Lion House, 45 Whitechapel Road, London, United Kingdom, E1 1DU

City landmarks

Castle

Tower of London

1.9 km

Harbour

Tower Bridge

1.9 km

Market

Borough Market

2.4 km

Gallery

Tate Modern

2.4 km

Park

Sky Garden

1.9 km

Church

St Paul's Cathedral

2.1 km

Landmark

Coca-Cola London Eye

3.9 km

Monument

Monument to the Great Fire of London

2.4 km

Museum

The British Museum

4.1 km

Market

Old Spitalfields Market

1.1 km

Museum

HMS Belfast

1.9 km

Museum

Museum of London

2.6 km

Church

All Hallows By The Tower

1.9 km

Landmark

St Katharine Docks

1.4 km

Bridge

London Bridge

2.4 km

Museum

Dennis Severs' House

1.1 km

Museum

Bank of England Museum

2.4 km

Landmark

Trinity Hill Memorial

1.1 km

Landmark

Old Billingsgate Market

1.9 km

Market

Petticoat Lane Market

1.1 km

Gallery

Barbican Centre

1.9 km

Garden

Buckingham Palace

5.4 km

Tower

Heron Tower

1.1 km

Landmark

The Shard

3.5 km

Museum

Museum of the Home

2.1 km

Landmark

The View from The Shard

2.9 km

Landmark

Cable Street Mural

1.9 km

Church

Bevis Marks Synagogue

1.9 km

Nearby

Mosque

Brick Lane

540 m

Gallery

Whitechapel Gallery

540 m

Restaurants

Tayyabs

870 m

83 Fieldgate Street Whitechapel

The Stable

50 m

16-18 Whitechapel Road Whitechapel

Haji Nanna Biryani

50 m

14 Whitechapel Road

Hichki Mumbai Kitchen

50 m

16-18 Whitechapel Road

Sushinoen

570 m

2 White Church Lane

Efes Restaurant

310 m

1 Whitechapel Road Near Aldgate East Tube Station

Band of Burgers

180 m

22 Osborn Street

Motley

690 m

Challenger House 42 Adler Street

Baraka Eatery

280 m

38-40 Whitechapel Road London E1 1JX

Maedah Grill

950 m

42 Fieldgate Street

Explore London

Explore the Heart of East London

Brick Lane

7-minute walk

Famous for its curry houses and vibrant street art, Brick Lane buzzes with culture and diverse markets.

Whitechapel Gallery

7-minute walk

Contemporary art and dynamic exhibitions mark this renowned gallery, often hosting free admission events.

Tower of London

25-minute walk

Historic castle offering a glimpse into London's past, featuring the Crown Jewels and guided tours.

Sky Garden

25-minute walk

A unique garden space with stunning views of the London skyline, perfect for enjoying a leisurely day out.

Cycling Along the Thames

8-minute drive

Enjoy cycling paths along the Thames. Rentals available nearby offer thrilling adventures with riverside views.

Yoga at Nomadic Community Garden

7-minute walk

Rejuvenating outdoor yoga classes in a community garden setting, promoting relaxation and mindfulness.

Tayyabs

11-minute walk

Renowned for its delicious Pakistani cuisine, featuring grilled meats and flavor-packed curries. Reservations recommended.

Haji Nanna Biryani

1-minute walk

Casual eatery famous for its authentic biryani. Quick and satisfying, ideal for a hearty meal any time.

The Stable

1-minute walk

A relaxed atmosphere specializing in homemade pizza and cider, perfect for casual dining with friends.

The Old Blue Last

18-minute walk

A lively pub and music venue known for its free gigs, offering a taste of London's vibrant music scene.

The Rich Mix

15-minute walk

A cultural venue featuring films, performances, and art exhibits, ideal for family-friendly events and all-ages entertainment.

Getting around

City Centre

London7 min · 4.3 km

Airports

London City (LCY)16 min · 10.1 km

London Heathrow (LHR)48 min · 31.6 km

Train

Bethnal Green Railway Station12 min · 1.0 km

Underground

Aldgate East tube5 min · 400 m

Bus

Bus stop8 min · 600 m

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs GBP15 per person per day.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Romanian, Chinese, Tagalog / Filipino

Number of floors:

Number of rooms:

280

Property is also known as

hyatt place london

hyatt place london city east whitechapel road london

black lion house 45 whitechapel road

hyatt whitechapel

hyatt hotel london city east

Reviews and Ratings

Feedback about Hyatt Place London City East from previous guests about their experience.

Review summary

Based on recent reviews

Hyatt Place London City East is praised for its convenient location near Aldgate East tube station, making it easy to explore central London. The modern rooms are often described as clean, spacious, and well-equipped, frequently featuring coffee machines and impressive bathrooms. Breakfast receives positive feedback for its plentiful options and well-cooked hot food, though some guests have noted that certain rooms on lower floors can feel a bit dated.

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Review score

Based on 2124 verified reviews

8.6/10

Great

89%

Recommend

Staff

9.2/10

Cleanliness

9.1/10

Value for money

8.3/10

Location

8.5/10

Pros

Comfortable bed

Helpful staff

Good location

Clean room

Cons

Small breakfast room

Stuffy room

Noisy air conditioning

Limited amenities

Amelia from United Kingdom

Couple

King Room

4 nights in November 2025

Reviewed:February 14, 2026

9.5/10

sweet getaway

king bedamazing comfortcoffee makerclean bathroom

I received a king room. It was beautifully arranged! the king bed offered amazing comfort. a coffee maker inside meant hot drinks anytime, a wonderful addition. the bathroom felt clean, really adding to the overall quality.

I noticed the corridors carpet colors are dark. It gives a dull feel.

Rooms

9/10

my room was spacious and well-equipped. a beautiful terrace was a lovely touch. the bed was comfortable.

Service

10/10

the reception staff seemed friendly! the breakfast was quite good, especially compared to my expectations. everyone was helpful and smiled a lot.

0 Helpful

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Juliet from United Kingdom

Couple

King Room Sofa Bed

4 nights in November 2025

Reviewed:January 31, 2026

9.5/10

Really good Stay!!!

huge bedlovely roomexcellent facilitiesdark room

The hotel boasts a great location near bus and underground lines. Brick Lane and Spitalfields Market are just minutes away. I found the room surprisingly comfy and quiet. It had excellent facilities.

I found the room a bit dark. I was unable to open the window, which I consider an inconvenience.

Dining

9/10

The breakfast offered a plentiful selection of choices. I observed that it included classic English breakfast items and gluten-free options. The rooftop bar was also nice and relaxing, in my opinion.

Facilities

10/10

The hotel had neat staff, who are polite and helpful. I used the self-service check-in, and an employee showed me what to press on the screen. I could walk to Tower Bridge and Borough Market.

0 Helpful

amelia from united kingdom

Business traveller

deluxe twin room

2 nights in November 2025

Reviewed:January 14, 2026

5/10

poor soundproofingconstant sirens

My stay had a couple of major issues. first, the air conditioning barely worked. I spent a terribly uncomfortable night despite reporting it. then, i found the lack of proper soundproofing frustrating. street noise poured in all night long. the area felt dodgy. plus, the constant sirens and general hubbub ruined any chance of restful sleep.

0 Helpful

Geoffrey from United Kingdom

Single

King Room Sofa Bed

3 nights in November 2025

Reviewed:December 08, 2025

9.0/10

Excellent Stay for City Exploration

perfect locationhelpful staffspacious room

the location was perfect. I found many restaurants within walking distance. the staff was kind and helpful, i especially appreciated their attention to detail. i had a spacious room that was very quiet.

i found the corridor carpets a very dark colour, and this gave a dull impression.

Rooms

9/10

the room included a comfortable bed. there was also a modern bathroom. the room offered ample space for luggage. it ensured a relaxing stay.

Location

9/10

the hotel is conveniently near public transport options. easy access to the subway exists nearby. tesco is also very close. the hotel offered great value due to its location.

Service

9/10

staff members were consistently friendly. they were helpful with directions. the hotel was busy. staff handled requests efficiently despite that.

Facilities

8/10

the hotel featured a gym. a rooftop bar exists. the terrace restaurant on the 9th floor offered city views. these amenities enhanced my stay.

Dining

10/10

the breakfast was amazing with many choices. the restaurant provides excellent food. great service exists. the food options suited various tastes.

0 Helpful

Emma from United Kingdom

Single

Twin Room

3 nights in November 2025

Reviewed:November 30, 2025

5/10

stocked minibarstreet noise

My recent visit began promising. The location was fine, a short walk to the tube. I was excited. But the minibar wasn't stocked. I expected more for the price. the noise from the street at night was awful. Sleep was difficult. I found myself regretting this choice.

0 Helpful

amelia from united kingdom

Single

king room sofa bed

3 nights in October 2025

Reviewed:November 07, 2025

5/10

crashing systemuninterested staff

I was really annoyed. the self check-in was a complete disaster. the system crashed repeatedly, and the staff seemed totally uninterested in helping. it was frustrating. also, the promised rooftop bar was a joke. Kids aren't allowed after 8 pm because of 'health and safety issues'. it's ridiculous!!!

0 Helpful

penelope from greece

Family with children

twin room

3 nights in June 2025

Reviewed:September 11, 2025

7/10

clean roomgood sizelimited optionsbad coffee

the room was clean, it has a good size. it also had everything i needed . the underground stations nearby makes traveling easier.

the breakfast options for vegetarians were very limited. the coffee at breakfast tasted more like water than coffee, which wasn't ideal.

0 Helpful