What are the parking options available nearby, and is it free?
2 April 2024
Parking is available at Hopfensack 17, Hamburg for 22.00 EUR per 24 hours. Reservations for parking are not possible. 53 photos
THE CLOUD ONE HAMBURG-KONTORHAUS, Hamburg
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Key details
About the Hotel
Willy-Brandt-Strasse 20-22, Hamburg, 20457,
- Close to the Speicherstadt and Chilehaus with Kontorhaus District
Great
8.6
8.8
2.0
Rooms at The Cloud One
The double room features air conditioning, a safe deposit box, and a private bathroom with a shower and a hairdryer. Rooms include a desk, bed linen, and towels. Some rooms have a balcony. The double room includes heating and a flat-screen TV. Rooms on the upper floors are reachable by lift.
Dining at The Cloud One
Breakfast is available each morning and includes buffet, continental, and vegetarian options.
Location Highlights
The Cloud One Hamburg-Kontorhaus is located in Hamburg Altstadt, known for its boxy Brick Expressionist buildings. Popular points of interest near the hotel include Sprachzylinder (0.5 km), Speicherstadt and Chilehaus with Kontorhaus District (0.3 km), and Jungfernstieg (0.5 km). Other landmarks nearby: Alter Elbtunnel (2 km), Alte Post (0.5 km), Reeperbahn (3 km), Town Hall (0.5 km), Elbphilharmonie Hamburg (2 km), Miniatur Wunderland (1 km).
Transportation Details
The nearest airport is Hamburg Airport, 10 km from The Cloud One Hamburg-Kontorhaus. Private parking is available onsite.
Services Overview
This 3-star hotel features a 24-hour front desk and a concierge service.
“The stylish design cleverly nods to Hamburg's architectural history, while the rooftop bar offers a memorable experience. Breakfast highlights local culinary flavors. Though rooms are compact, the location near key attractions and transport makes it a solid base for city exploration.”
Select your room type
The hotel offers rooms of different types and facilities suitable for every traveler
- Double Room Terrace2 persons16 m²1 King-size bedAir conditioningHeatingroom details
- Standard Queen Room2 persons16 m²1 King-size bedAir conditioningHeatingroom details
- Superior Double Room2 persons19 m²1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Airport hotels designed with facilities that ensure convenience and comfort
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Dining
- Snack bar
- Bar/ Lounge area
Spa & Leisure
- Sun terrace
Room features
- Air conditioning
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Show more
Location
Willy-Brandt-Strasse 20-22, Hamburg, 20457,
Explore Hamburg
Nearby Highlights
Miniatur Wunderland
16-minute walk
World's largest model railway exhibition showcasing intricate landscapes and cities. A must-see for families and train enthusiasts.
Museum of Art and Crafts Hamburg
10-minute walk
Exhibits spanning five centuries of craft and design. Perfect for art lovers seeking a mix of classical and modern creations.
Elbphilharmonie Hamburg
25-minute walk
Architectural marvel and concert hall with stunning acoustics. Enjoy breathtaking views from the plaza.
Speicherstadt and Chilehaus
4-minute walk
Historic warehouses and iconic architecture. A UNESCO World Heritage site ideal for leisurely strolls and photography.
Biking in HafenCity
16-minute walk
Biking paths along the waterfront offer scenic views. Rentals are available nearby for a fun day out.
Yoga at Lohsepark
9-minute walk
Relaxing outdoor yoga sessions in a serene park setting. Perfect for unwinding in nature's embrace.
Water Sports at the Port
30-minute walk
Thrilling kayaking and paddleboarding experiences. Rentals available at nearby docks for adventurous guests.
Burgerlich
1-minute walk
Casual eatery known for gourmet burgers and craft beers. Great for a quick and delicious bite.
Perle Restaurant
4-minute walk
Charming ambience with a focus on seasonal, local cuisine. Ideal for romantic dinners or special occasions.
Sausalitos Hamburg
3-minute walk
Vibrant spot offering Mexican-inspired dishes and cocktails. A popular choice for lively gatherings with friends.
Reeperbahn
30-minute walk
Hamburg's famous nightlife district brimming with bars and clubs. Great for experiencing the city's vibrant energy.
Dialog in the Dark
7-minute walk
Unique sensory experience in complete darkness. Learn about navigating the world without sight; perfect for all ages.
Getting around
Save with early booking discounts on airport hotels
Book today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 24.50 per person per day.
Pets
Pets are allowed on request.
Number of rooms:
443
Reviews and Ratings
Feedback about The Cloud One Hamburg-Kontorhaus from previous guests about their experience.
Show moreShow less
Pros
Comfortable beds
Efficient air-conditioning
Professional staff
Rooftop bar
Cons
Small rooms
Dust presence
Expensive breakfast
Guest reviewsbased on 4663 reviews
george from united kingdom
Single
standard king room
4 nights in November 2025
|
Reviewed: January 24, 2026
9.0/10
modern stay downtown
big windows comfortable bed luxurious bar
the room had big windows and things looked new. the bed was comfortable. cleaning personel aired the room everyday. the lobby and bar looked luxurious.
the room lacked a fridge, it was inconvenient.
Facilities
9/10
The hotel provides modern spaces to share a conversation. Enjoying a drink is also possible. the hotel location is near metro stations and public transportation.
Dining
8/10
The hotel bar is located on the rooftop. It offers a relaxed atmosphere and drinks. a great place to eat and drink. also, you can have great views from up there.
Service
9/10
the staff demonstrates a focus on solutions and helpfulness during your stay. some receptionists speak spanish, catering to various guest needs. quick check-in and check-out is available.
Location
10/10
the hotel has an excellent location close to the city center. it's easy to reach many destinations by walking. also, you can find a metro station near the hotel.
0 Helpful
|
Camila from Brazil
Business traveller
Standard Queen Room
3 nights in November 2025
|
Reviewed: January 20, 2026
8.5/10
Good Stay but small problems.
convenient location stylish bar modern design comfortable mattresses
the location near the metro station was convenient. the hotel provide easy access to transportation. the stylish bar area offers nice drinks. I found the room design modern and clean, I could enjoy it after long work hours. I had a good sleep because the mattresses was comfortable.
Rooms
8/10
the room was functional. it was also very clean. however, i feel the bathroom needed improvements in cleanliness, especially regarding hair removal from the shower area and under the sink.
Dining
9/10
breakfast was provided. i could try local food and ingredients. some options include the nut chocolate butter. there was some confusion about items on our bill. it took some time to rectify it.
0 Helpful
|
Lee from United Kingdom
Business traveller
Standard Queen Room
3 nights in November 2025
|
Reviewed: January 13, 2026
9.3/10
Really good Stay! HIGHLY Recommended!
new hotel spacious room comfortable bed free luggage storage
the hotel felt brand NEW! the overall experience was fantastic. My room was quite spacious and easy to use. the bed and pillows provided great comfort. Luggage storage was free at checkout, helpful.
i noticed very few restaurants and bars NEARBY! The popular ones were fully booked.
Service
9/10
the staff at reception were friendly and helpful during check-in and checkout, ENSURING a smooth process. they assisted with luggage storage, and provided information about local attractions. the service was efficient.
Facilities
9/10
The rooftop bar offered amazing views and a relaxing atmosphere, a great bonus! inside, the lobby felt perfect. i enjoyed the modern interior and found it to be very clean. It contributed to a pleasant stay.
Location
10/10
this hotel has a superb location, and everything i wanted to see WAS within walking distance. i found several places to eat very near the hotel. it reminded me of the subway station was right next to the hotel offering easy access to transport.
0 Helpful
|
William from United Kingdom
Single
Standard Queen Room
3 nights in November 2025
|
Reviewed: December 30, 2025
9/10
comfortable beds efficient air-conditioning
The location was EXCELLENT. All major sights were within walking distance. Several places to eat are very near. Beds were comfortable and the hotel was silent at night. The air-conditioning in the room was very efficient, resulting in a good night's sleep. The hotel was clean. All staff I met were very professional and helpful. The hotel is easy to get to from the train station. There is a train straight from the airport into the center then a 10-minute walk to the hotel. The hotel bar and the rooftop bar were great places to unwind and relax after a day's sightseeing.
There was no kitchen so if you are hungry it is disappointing.
0 Helpful
Jacob from United States
Single
standard queen room
3 nights in August 2025
|
Reviewed: September 26, 2025
9/10
stylish furniture helpful service city views
the lobby was beautifully decorated with stylish furniture. the service at reception was prompt and helpful. the sky bar offered city views. i found a good italian restaurant just outside the hotel.
the standard rooms felt quite small.
0 Helpful
Show more reviews
Questions of the users
About The Cloud One Hamburg-Kontorhaus
Is breakfast part of the room price, or can it be added?
10 May 2024
Breakfast is not included in the room rate, but it can be added for 24.50 EUR per person, per day. What are the hours for breakfast service?
15 June 2024
Breakfast is served from 6:00 to 10:00 on weekdays and from 7:00 to 11:00 on weekends. Are there any smoking rooms available at the hotel?
8 July 2024
All rooms are non-smoking. Guests are requested to smoke outside of the hotel. Is there an additional fee for bringing a pet, such as a small dog?
22 August 2024
Pets are welcomed in the hotel for a fee of 15.00 EUR per night. What should I do if I arrive early and my room isn't ready?
13 September 2024
Luggage can be stored at the reception if the room is not yet ready for check-in. What type of electrical outlets are used in the hotel?
5 October 2024
Germany uses Type F outlets for electrical devices. Are there any restrictions on bringing cats to the hotel?
18 November 2024
Cats are not permitted in the hotel. Does the hotel offer any local specialties for breakfast?
29 December 2024
Breakfast features local products, including honey from Hamburg and award-winning cheese. Can I explore the city easily using public transport from the hotel?
12 January 2025
The hotel is conveniently located near public transport options, making it easy to explore all corners of Hamburg.Next best alternative
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