Is it permissible to smoke on the balcony or terrace of the hotel?
15 November 2024
Yes, smoking is allowed on the balcony and terrace areas.
75 photos
NEW ROAD HOTEL, London
137US$
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Key details
About the Hotel
103-107 New Road Whitechapel,
London,
United Kingdom,
Greater London
- Close to Old Spitalfields Market
Great
8.2
8.3
3.4
Loved by New Road Hotel guests
"Gym, yoga area, and rooftop."
"Really nice set breakfast options."
"The room is artfully decorated and the facilities are strong."
"There's a little seating area on the roof which was lovely."
"Super big and comfortable bed, super quiet room, good air con, lovely staff, free hot drinks, modern bar area"
Rooms: comfort and style
New Road Hotel features loft rooms with options such as a spa bath or a hot tub. Some rooms include a private terrace with skyline views. All rooms feature exposed brickwork, large windows, a 49-inch flat-screen TV, a Hypnos bed, a rainfall shower, and air conditioning. Tea, coffee, and hot chocolate are available from vending machines on each floor. Rooms provide ironing facilities, heating, soundproof walls, and parquet floors.
Marco Pierre White Chophouse
The hotel includes Mr White's English Chophouse, a restaurant with seating for 120, overseen by chef Marco Pierre White. The Chophouse menu combines English dishes and French flavors, focusing on steaks, grills, and chops. The restaurant serves halal meat and refrains from using alcohol or pork in its recipes. Guests also receive a complimentary drink when dining at Mr White's English Chophouse.
Leisure and Social Zones
New Road Hotel provides social zones, including live music, a games area with pool, and a library. There is a fitness studio, and a yoga terrace. Guests can explore the library for a quiet place to work, or head to All Star Lanes for bowling. Additional entertainment venues include Junkyard Golf, and BoxMind classes.
Location and Transportation
Located in London's East End, New Road Hotel is a 3-minute walk from Whitechapel station (District, Hammersmith and City, Elisabeth line, and Overground). Landmarks near the hotel include Brick Lane (1 km), and the Whitechapel Gallery (0.5 km). Canary Wharf is within 10 minutes. Airports include Heathrow (45 mins via Elisabeth line) and London City Airport (30 minutes by DLR and Elisabeth Line or 20 mins by cab).
Services and Coworking
New Road Hotel provides free WiFi throughout the property. The hotel offers hot desking, meeting rooms, and event spaces, including The Kitchen and The Lounge. Meeting rooms feature interactive smart screens and natural daylight. Coworking packages include coffee, seating, charging points, and WiFi. Room service is available. The hotel also offers bike racks, and complimentary London maps.
“This hotel impressed me with its modern, spacious rooms and exceptionally comfortable beds, creating a cozy retreat in London's vibrant atmosphere. The communal coffee and tea stations on each floor, along with amenities like a rooftop seating area and pool table, enhance the stay. Its location near the tube simplifies getting around, despite being in a less picturesque area.”
View all
Select your room type
The hotel offers rooms of different types and facilities suitable for every traveler
Double Room Spa Bath
2 persons
14 m²
1 Double bed
Shower
Heating
room details
Deluxe Double Room Terrace
2 persons
14 m²
1 King-size bed
Shower
Heating
room details
Standard Double Room
2 persons
14 m²
1 Double bed
Shower
Heating
room details
Superior King Room
2 persons
15 m²
1 King-size bed
Shower
Heating
room details
Show all roomsLess
Price and Room Availability Calendar
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Facilities
Airport hotels designed with facilities that ensure convenience and comfort
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness club
- Billiard tables
- Yoga class
- Sports trainer
Services
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
Room decor
- Parquet floor
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Dining Onsite
At New Road Hotel, indulge in a delightful culinary experience at Mr White's English Chophouse. This warm and inviting restaurant blends British steakhouse charm with accessible dining options, making it a perfect spot for both casual meals and special occasions.
New Road Hotel Location
103-107 New Road Whitechapel,
London,
United Kingdom,
Greater London
Map view
103-107 New Road Whitechapel,
London,
United Kingdom,
Greater London
City landmarks
Castle
Tower of London
1.9
km
Harbour
Tower Bridge
2.5
km
Market
Borough Market
2.3
km
Landmark
Coca-Cola London Eye
4.2
km
Museum
The British Museum
4.5
km
Park
Sky Garden
1.9
km
Gallery
Tate Modern
2.8
km
Garden
Buckingham Palace
5.8
km
Mosque
Brick Lane
950 m
Bridge
London Bridge
2.0
km
Church
St Paul's Cathedral
2.5
km
Landmark
The View from The Shard
2.2
km
Museum
Museum of London
2.3
km
Landmark
The Shard
2.2
km
Landmark
Limehouse
2.1
km
Market
Old Spitalfields Market
1.1
km
Square
Trafalgar Square
4.6
km
Monument
Monument to the Great Fire of London
2.1
km
Landmark
Big Ben
4.7
km
Museum
National Gallery
4.7
km
Landmark
St Katharine Docks
1.8
km
Museum
HMS Belfast
2.6
km
Gallery
Dalston
3.1
km
Church
Westminster Abbey
4.9
km
Gallery
Whitechapel Gallery
680 m
Church
All Hallows By The Tower
1.9
km
Museum
Dennis Severs' House
1.4
km
Landmark
30 St Mary Axe
1.7
km
Museum
Bethnal Green Museum of Childhood
1.8
km
Nearby
Whitechapel Bell Foundry
310 m
Restaurants
Tayyabs
100 m
83 Fieldgate Street Whitechapel
Creams Cafe Whitechapel
50 m
Rai House 89-99 New Road Whitechapel
Dessert Island
90 m
99 Fieldgate Street
Sushi N Sashimi Restaurant
190 m
219 Whitechapel Road Whitechapel
Maedah Grill
260 m
42 Fieldgate Street
Baraka Eatery
670 m
38-40 Whitechapel Road London E1 1JX
Dilpasand Restaurant
390 m
111-113 Commercial Road
Area 52
370 m
176 Commercial Road
Explore London
Local Highlights
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 01:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP16.95 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Dutch, Romanian, Arabic, Bengali, Tagalog / Filipino
Number of floors:
4
Number of rooms:
80
Property is also known as
whitechapel hotel new road
new road hotel london
the whitechapel hotel new road london
new road hotel london whitechapel
new road hotel
Reviews and Ratings
Feedback about New Road Hotel from previous guests about their experience.
Show moreShow less
Pros
Comfortable bed
Clean rooms
Helpful staff
Easy access
Delicious breakfast
Cons
Small room
Noisy neighborhood
Guest reviewsbased on 1276 reviews
keith from united kingdom
Single
superior king room
3 nights in November 2025
|
Reviewed:February 13, 2026
9/10
fantastic stay!
friendly staffclean room
i thoroughly enjoyed my stay! the staff were super friendly, and i got a voucher for money off at mr whites. the room was exactly like the pictures, the bed was comfy, and all clean!!!
0 Helpful
Joyce from United Kingdom
Single
standard double room
5 nights in November 2025
|
Reviewed:February 10, 2026
7/10
kingsize bedclean aestheticfriendly employeelate check-inpoor handlinglack of control
the bed was the best ever! it was kingsize and so comfy. the aesthetic was very clean and nice. employees were always friendly and fun too.
My room was not ready at check-in, i found this frustrating. i raised the issue at checkout. I was told there was nothing the hotel could do. i accept the hotel could not control the loss of utilities, though they could control their response.
0 Helpful
Steven from United Kingdom
Couple
Deluxe Double Room Terrace Hot Tub
3 nights in November 2025
|
Reviewed:February 05, 2026
9/10
stylish getaway
beautiful roomamazing hot tub
the room was great. i loved the beautiful double room terrace hot tub. the hot tub was amazing after a day of exploring. it was romantic.
0 Helpful
Joyce from Ireland
Standard Double Room
3 nights in November 2025
|
Reviewed:January 28, 2026
9/10
modern styleelectric blindsfriendly staff
I appreciated the modern style of the hotel. The room included electric blinds, a nice touch. The staff was friendly and the pool table was available for free use (I liked it very much!).
The room was a bit small.
0 Helpful
Brian from United Kingdom
Business traveller
Superior King Room
3 nights in November 2025
|
Reviewed:November 23, 2025
9/10
comfy bedclean aestheticfriendly employee
the bed was kingsize and very comfy. this hotel has a nice aesthetic and is very clean. every employee was friendly. hot drinks are free on every floor, i appreciated that.
the absence of stairs caused some inconvenience, i prefer stairs.
0 Helpful
Percy from United Kingdom
Business traveller
Superior King Room
3 nights in June 2025
|
Reviewed:September 02, 2025
7/10
game roomfriendly staffironing stationgreat valuesmall roomlimited breakfast
The hotel has a game room. I FOUND the ironing station quite useful. The staff was also friendly. It was of great value for money.
The room was VERY small. The breakfast was not good with limited options. There was also no room service. The teas available in the corridor were HORRIBLE.
0 Helpful
Questions of the users
About New Road Hotel
Are bookings available for key workers during the ongoing coronavirus situation?
22 December 2024
Currently, rooms can be booked for essential key workers following UK government guidelines.
Is there an extra charge for luggage storage if I arrive early or need to store my bags after checking out?
5 January 2025
Luggage storage is available free of charge both before check-in and after check-out.
Are any of the hotel's rooms designated as non-smoking?
18 February 2025
Yes, the hotel has designated smoking areas in the terrace loft suites, while other rooms are non-smoking.
Can guests access ironing facilities within their rooms?
30 March 2025
Irons and ironing boards are available at an ironing station located on the third floor, which can be taken to the rooms.
Do all rooms come equipped with windows?
12 April 2025
Yes, every room features windows to allow natural light in.
What is the standard check-in time for guests?
27 April 2025
Check-in begins at 15:00.
How many bathrooms are available in the family room configuration?
8 May 2025
The family room consists of two connected rooms, each with its own private bathroom.
Are there massage packages available for guests during their stay?
14 May 2025
Currently, specific massage packages are not mentioned, but the hotel features a room with a hot tub for relaxation.
What are the parking options near the hotel?
19 June 2025
While the hotel does not have its own parking, there is a facility available just a 5-minute walk away at JustPark located at Greenfield Road.
Is there an elevator available for guests in the hotel?
25 June 2025
Yes, an elevator is available for use by guests.
What amenities can guests expect regarding private hot tubs in their rooms?
7 July 2025
Private hot tubs are featured in specific room categories, providing a unique relaxation experience.
What services are available to ensure a comfortable work environment for guests?
20 July 2025
Guests can enjoy free-flowing coffee, high-speed WiFi, and flexible workspace options.Next best alternative
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