"The breakfast was exceptional, with various choices to suit various diets."
P^3 from Japan
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"Just minutes away from the Alster lake which is absolutely lovely to walk around."
Lee M from United Kingdom
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"The location is brilliant with only a 7 minute walk to the nearest U-Bahn - U3 line."
Karen
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Rooms with new furniture
The Crowne Plaza Hamburg-City Alster features rooms with modern redesigns and new furnishings. All guest rooms include integrated desks, spacious beds, and rain showers. Deluxe rooms offer angled beds and corner sofas. Executive rooms and suites include Nespresso machines and minibars; some offer lake views.
Dining at The Restaurant
The Restaurant, located on the first floor, serves breakfast from 6:30 AM to 10:00 AM. The Plaza welcomes guests for business lunches or drinks with colleagues and friends from 12 PM until 1 AM (Monday to Saturday) and from 12 PM until midnight (Sundays and public holidays). Dinner is available from 5 PM to 10 PM.
Fitness and relaxation
The hotel includes fitness facilities. Guests may access the sauna and relaxation room. These spaces offer opportunities for regeneration.
Hamburg Nord location
The Crowne Plaza Hamburg-City Alster is located in Hamburg Nord, near Alster Lake and Hamburg's St Georg district. The hotel is near Hamburg's harbor districts, the Speicherstadt (a UNESCO World Heritage site), the Elbphilharmonie music hall, and Hamburg's trades fair grounds. Metrobus 6 stops right outside the hotel and goes to the commercial district and Central Station. The Uhlandstrasse U-Bahn station is nearby.
Hotel Services
The Crowne Plaza Hamburg-City Alster has meeting rooms. The hotel offers Wi-Fi. Parking is available, costing €15 per day and €2 per hour (9 spaces in front of the hotel) or €25 per day (in-house garage with 130 spaces). The hotel features a gift shop. Pets are allowed for a fee of EUR 15 per night. The hotel offers accessible rooms, TTY devices, accessible parking, and assistive listening devices.
“What stands out here is the hotel's dedication to both business and leisure, with adaptable meeting spaces alongside proximity to Alster Lake. The dining options impressed me, particularly the blend of international and local cuisine available throughout the day. I observed a community-oriented atmosphere fostered by the staff, adding a personal touch to the experience.”
James DavidEditor-in-Chief at Airporthotel
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Select your room type
The hotel offers rooms of different types and facilities suitable for every traveler
Standard King Room
2 persons
20 m²
1 King-size bed
Shower
Heating
room details
Premium King Room
2 persons
24 m²
1 King-size bed
Shower
Coffee machine
room details
Standard King Room Alster View
2 persons
21 m²
1 King-size bed
Shower
Heating
room details
Junior King Suite
2 persons
26 m²
1 King-size bed
Shower
Coffee machine
room details
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Facilities
Airport hotels designed with facilities that ensure convenience and comfort
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed for a fee
Security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Billiard tables
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Spa lounge
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
Experience a delightful mix of local and international flavors at Crowne Plaza Hamburg-City Alster's dining venues. From a freshly renovated breakfast spot to a vibrant restaurant offering diverse culinary experiences, every meal is an occasion to savor and unwind.
The Restaurant
Local and International
Ambiance
Modern and inviting, perfect for starting your day refreshed
Key Offerings
Lavish breakfast buffet featuring vegetarian options and local delicacies, designed to energize before a busy day or meeting.
Reservation
Not needed
Monday to Friday: 6:30 AM - 9:30 AM; Friday: 6:30 AM - 10:00 AM; Saturday and Sunday: 7:30 AM - 11:00 AM
The Plaza
American, Japanese, Steakhouse, Sushi, Local, Asian, International
Ambiance
A modern setting with a lively atmosphere, ideal for social gatherings or relaxed dining
Key Offerings
Enjoy a diverse menu including sushi, steaks, and vegan options. Relax with cocktails during evening hours or indulge in a lavish brunch on weekends.
Reservation
Recommended, especially for dinner and brunch
Monday to Thursday: 9:00 AM - 12:00 AM; Friday and Saturday: 9:00 AM - 1:00 AM; Sunday: 9:00 AM - 12:00 AM
Is there an additional fee for bringing a small, well-behaved dog?
15 October 2024
An extra charge of EUR 15.00 per night applies for dogs of any size. Please note that dogs are not permitted in the main Restaurant, but meals can be taken in the Plaza area.
Are bicycles allowed in the guest rooms, and if not, is there a secure area for them?
22 November 2024
Bicycles are not permitted in the guest rooms, but they can be securely stored in the garage, accessible only to guests with a room key card.
Does the hotel provide electric vehicle charging stations?
18 December 2024
There are two electric car chargers available in the garage. The charging service is included in the garage fee of EUR 25.00 per 24 hours, depending on availability.
If I am arriving from another country, will I be required to present any COVID-19 test results or vaccination proof?
5 January 2025
A negative COVID-19 test taken within 24 hours or a valid vaccination certificate for those fully vaccinated for at least 14 days is required at check-in.
Is it possible to reserve a parking space in advance, and what is the daily rate?
10 January 2025
Parking in the garage is available at a rate of EUR 25.00 per night. Reservations for parking spaces are not necessary, but availability may vary.
Can guests request twin beds when booking multiple rooms?
15 February 2025
Yes, guests can request twin beds when making their booking, and the hotel will endeavor to accommodate this preference.
Are the windows in the rooms operable?
20 February 2025
Windows in the guest rooms can be opened, but guests need to sign a waiver at the reception to ensure safety protocols are met.
Can bicycles be stored on-site during a stay, and is there a charge for this service?
5 March 2025
Bicycles can be stored in the parking garage free of charge for the duration of your stay.
Do the guest rooms include tea and coffee making facilities?
10 April 2025
All guest rooms are equipped with tea and coffee making facilities, ensuring a comfortable stay for guests.
What are the hours for breakfast service at the hotel?
15 April 2025
Breakfast is served from Monday to Friday between 6:30 AM and 10:00 AM, and on weekends from 7:00 AM to 11:00 AM.
Is there a swimming pool available for guests to use?
20 April 2025
Unfortunately, the hotel does not have a swimming pool on the premises.
Are there additional fees for pet accommodation at the hotel?
5 May 2025
Yes, pets are welcome at the hotel with a surcharge of EUR 15.00 per night, and pets are not allowed in the Restaurant and Bar areas.
Is proof of vaccination or a negative test required to stay here?
10 May 2025
As of now, a vaccination certificate (14 days post full vaccination) or a recent negative test is needed for check-in due to ongoing health regulations.
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