Is a deposit required when booking a room at the hotel?
10 November 2024
A deposit may be required depending on the type of booking, along with incidentals upon arrival.
75 photos
SHERATON NEW YORK TIMES SQUARE HOTEL, New York
188US$
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Key details
About the Hotel
7Th Avenue 53Rd Street,811,
New York,
New York,
United States,
10019,
New York State
- Steps from Times Square
Nice
6.3
6.9
3.6
2.4
Loved by Sheraton New York Times Square Hotel guests
"For a city hotel it was relatively quiet."
"Beds are amazing, always super helpful employees"
"The location , is excellent!"
"Went to NYC to see our brother in Hadestown - Sheraton Grand was a Perfect central location!"
"I had a wonderful one-week stay at Sheraton Times Square where I truly felt at home."
Rooms and Suites
Sheraton New York Times Square Hotel has guestrooms with pillow menus and air conditioning, along with safes and Wi-Fi. Even standard rooms include king Sweet Sleeper beds, feather and hypo-allergenic pillows, a plush duvet, and quality linens. Rooms provide a comfortable work area, a window, and a large desk with an ergonomic chair. Bathrooms feature free toiletries and bathrobes. Certain rooms have city views. Amenities include ironing facilities, heating, air conditioning, tea and coffee facilities, a mini-bar, a sitting area, a dining table and a sink.
Onsite Dining Options
Hudson Market is a signature hotel restaurant that serves American food. The Library Bar in the main lobby features a mahogany bar and leather club chairs. The Starbucks Café in the main lobby provides drip coffee and specialty beverages. Guests can gather for light bites or order from the full dining menu, along with beer, wine, or cocktails. Hudson Bar is a place to watch a game.
Leisure and Recreation
Sheraton New York Times Square Hotel features a health center and ticket service for New York shows. Guests have access to personalized dining and workout programs. The 24-hour fitness center has cardio equipment, a TRX certified instructor, and Peloton Bikes. The Atlantis fitness center in the lower lobby is an independent gym. The hotel provides a store. Wi-Fi is available in public spaces.
Location and Transportation
Sheraton New York Times Square Hotel is 200 metres from 50th Street and 2 km from Grand Central. LaGuardia Airport is 5 km away. Times Square, Central Park, and Radio City Music Hall are near the hotel. Nearby landmarks include Top of the Rock (0.5 km), Broadway (0.3 km), Trump Tower (1 km), Central Park (2 km), Times Square (0.5 km), The Metropolitan Museum of Art (2 km), and the Chrysler Building (2 km).
Hotel Services
Sheraton New York Times Square Hotel provides reconfigured furniture, guest markings, stanchions, and plexi-glass safety protection at the front desk, bell desk, security check-points, and the café. Available services include a 24-hour reception desk, a safe, a lift, a cloakroom, currency exchange, a newspaper stand, conference facilities, public internet access, wireless internet access, a lobby lounge, a library bar, 24hr room service, a health club with spa services, a concierge desk, parking, a business center, meeting rooms, conference rooms, elevators, and 24-hour reception. The hotel provides a choice between Bonvoy points and a welcome gift. A late check-out is available based on elite status. Mobile guest requests are available via the Bonvoy app. The FedEx store is open Monday - Friday. The gift shop is open Fridays, Saturdays and Sundays. Room service is available daily.
“The location proves ideal for exploring Times Square, Broadway theaters, and even Central Park. Staff members earn high praise for attentiveness, particularly within housekeeping and bar service. While some aspects require updating, its prime location and helpful staff make it a reliable choice. In my opinion, its best assets are its location and its kind staff.”
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Select your room type
The hotel offers rooms of different types and facilities suitable for every traveler
Traditional Guest room 1 Queen
2 persons
23 m²
1 King-size bed
Shower
Coffee machine
room details
Traditional Guest room 1 King
2 persons
23 m²
1 King-size bed
Shower
Coffee machine
room details
Traditional Guest room 2 Double
2 persons
23 m²
2 Double beds
Shower
Coffee machine
room details
Superior Guest room 1 King High floor
2 persons
23 m²
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability Calendar
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Facilities
Airport hotels designed with facilities that ensure convenience and comfort
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Sheraton New York Times Square Hotel features an enticing array of dining options designed to please every palate. From family-friendly breakfasts to cozy evenings over cocktails, guests can indulge in authentic American flavors and a welcoming atmosphere that reflects the vibrancy of New York City.
Hudson Market
American, Vegetarian, Gluten-free
Ambiance
Casual and inviting, located near NYC's Broadway Theater District and Rockefeller Center.
Key Offerings
Savor classic and contemporary American cuisine, with options catering to vegetarian and gluten-free diets.
Reservation
Not needed.
Breakfast: Mon-Fri 6:30 AM - 9:00 AM, Sat-Sun 7:00 AM - 9:00 AM; Lunch: Times vary.
Library Bar
American
Ambiance
Warm and sophisticated, featuring a mahogany bar and cozy leather club chairs in the main lobby.
Key Offerings
Relax with cocktails and a selection of appetizers in this stylish setting, perfect for winding down after a busy day.
Reservation
Recommended.
Dinner: Mon-Tue 5:00 PM - 12:00 AM, Wed 5:00 PM - 12:00 AM, Thu-Fri 4:00 PM - 12:00 AM, Sat 4:00 PM - 12:00 AM, Sun 5:00 PM - 12:00 AM.
Starbucks Library Cafe
Coffee and Light Bites
Ambiance
Bright and welcoming cafe environment, perfect for casual meetings or quick breaks.
Key Offerings
Enjoy a range of coffee beverages along with light snacks and pastries to fuel morning or afternoon adventures.
Reservation
Not needed.
Breakfast & Lunch: Mon 6:00 AM - 4:30 PM, Tue 6:00 AM - 4:30 PM, Wed 6:00 AM - 4:30 PM, Thu 6:00 AM - 3:30 PM, Fri 6:00 AM - 3:30 PM, Sat 6:00 AM - 3:30 PM, Sun 6:00 AM - 4:30 PM.
Sheraton New York Times Square Hotel Location
7Th Avenue 53Rd Street,811,
New York,
New York,
United States,
10019,
New York State
Map view
7Th Avenue 53Rd Street,811,
New York,
New York,
United States,
10019,
New York State
City landmarks
Park
Central Park
2.4
km
Landmark
Rockefeller Center
690 m
Landmark
Empire State Building
1.4
km
Landmark
Top of the Rock
680 m
Museum
The Metropolitan Museum of Art
2.4
km
Park
Bryant Park
1.4
km
Church
St. Patrick's Cathedral
890 m
Park
The High Line
2.9
km
Library
New York Public Library
1.5
km
Square
Macy's
1.6
km
Museum
American Museum of Natural History
2.2
km
Tower
Trump Tower
810 m
Landmark
Chrysler Building
1.9
km
Mall
Fifth Avenue
820 m
Museum
Madame Tussauds New York
1.1
km
Zoo
Central Park Zoo
1.3
km
Gallery
Frick Collection
1.8
km
Square
Herald Square
1.6
km
Stadium
Madison Square Garden
2.0
km
Landmark
Museum of Biblical Art
930 m
Museum
Intrepid Sea
2.0
km
Landmark
Manhattan Skyline
1.9
km
Landmark
Midtown East
1.2
km
Museum
Guggenheim Museum New York
3.0
km
Square
Pulitzer Fountain
1.1
km
Landmark
Discovery Times Square
860 m
Nearby
Square
Times Square
580 m
Theatre
Broadway
170 m
Museum
The Museum of Modern Art
490 m
Restaurants
Hudson Bar & Grill
80 m
811 7th Ave at Sheraton New York Hotel and Towers
Cafe Europa
120 m
11 E 55th St B/T 5th Ave & Madison Ave in Midtown East
Hudson Market
30 m
811 7th Avenue 53rd Street Sheraton New York Times Square Hotel
Applebee's
360 m
205 W 50th St
The Stagecoach Tavern
90 m
834 7th Ave
Star Diner
100 m
839 7th Ave
Deep Diner Music
190 m
1674 Broadway Ste 505
Explore New York
Explore the Heart of NYC
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at USD 75 per day.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese, Russian
Year renovated:
2012
Number of floors:
50
Number of rooms:
1306
Former name
Sheraton New York Hotel
Property is also known as
sheraton hotel new york times square
sheraton times square new york
sheraton ny times square
sheraton new york times square
sheraton times square
Reviews and Ratings
Feedback about Sheraton New York Times Square Hotel from previous guests about their experience.
Show moreShow less
Pros
Excellent location
Helpful staff
Renewed building
Cons
Poor customer service
Guest reviewsbased on 4851 reviews
David from United Kingdom
Family with children
Traditional Guest room 1 King
4 nights in November 2025
|
Reviewed:February 05, 2026
9.0/10
Convenient Stay downtown
easy accessattentive staffroom cleanlinessin-house dining
The location was convenient, providing easy access to many attractions. The staff members I encountered were helpful and attentive. I was happy with the cleanliness of my room. I also appreciated the dining options available within the building (such a plus!).
(but it's a minor issue).
Facilities
8/10
The hotel includes dining options that make it easier to grab a quick bite without stepping outside. There is a shop for essentials, and the hotel provides a gym equipped with treadmills and weights. These conveniences were very useful.
Rooms
9/10
My room had ample space and included a king-sized bed with clean, fresh linens. Basic amenities like a coffee maker and a television with cable channels were available. The room had a functional layout.
Location
10/10
The hotel's location near major attractions made it easy to explore the area without extensive travel. Public transportation was readily accessible, including subway stations and bus routes nearby. This made getting around Very simple.
0 Helpful
|
Naomi from Israel
Family with children
Traditional Guest room 1 King
3 nights in November 2025
|
Reviewed:December 29, 2025
9.0/10
Solid Stay in Prime Location
convenient locationconsistent helpfulnessfunctional spaceinefficient system
the hotel's location proved convenient, granting easy access to key attractions. the staff demonstrated consistent helpfulness, providing clear directions and prompt assistance when needed. the room provided a functional and clean space, fulfilling basic needs for a comfortable stay. i appreciated the efficient and helpful service, especially from the reception staff.
i found the wait times frustrating, particularly during peak hours.
Rooms
8/10
my room included a king bed with adequate space for luggage and movement. basic amenities were available, like a television with several channels and a functional work desk. the bathroom had standard fixtures and a decent supply of toiletries.
Facilities
9/10
the fitness center featured several treadmills, some stationary bikes, and weight machines. a business center offered computer access and printing services, suitable for quick tasks. complimentary wi-fi was accessible throughout the hotel, allowing easy internet access.
Location
10/10
the location allowed easy access to central park and various dining options. the proximity to public transportation hubs made city navigation very convenient. several shops were located within walking distance.
Service
9/10
reception staff offered quick check-in and check-out services. bellhops were available for luggage assistance, providing additional support. the concierge provided useful directions and information upon request, which helped a lot.
0 Helpful
|
Jackson from Canada
Single
Traditional Guest room 1 King
4 nights in October 2025
|
Reviewed:December 06, 2025
8.5/10
Convenient Midtown Stay
convenient locationgood breakfastclean room
I appreciated the hotel's location near the subway station. This provided easy access to various attractions. The breakfast options had a good variety. I found my room clean with a comfortable bed. The view was also nice. my stay was quite positive.
Facilities
9/10
The hotel offers a gym with three treadmills and two stationary bikes. A business center is available and has several computers with printing services.
Rooms
8/10
My room featured a king-sized bed with fresh linens and multiple pillows. A television was available with many channels. The room included a coffee maker with complimentary coffee and tea.
Location
9/10
The hotel is a short walk from Times Square. Several restaurants and shops are nearby. The subway station across the street offers easy transportation options.
Dining
8/10
The hotel's restaurant offers a breakfast buffet. Starbucks is available in the lobby with coffee and pastries. There are many diverse dining options within walking distance.
0 Helpful
|
Christopher from United Kingdom
Traditional Guest room 1 King
5 nights in November 2025
|
Reviewed:December 01, 2025
9.3/10
surprisingly wonderful stay
clean roomcomfortable bed
The location was great, very close to everything. our room was very clean, i greatly appreciate that. the bed was very comfortable. I slept well each night. housekeeping provided great service.
Facilities
9/10
housekeeping was efficient and happened daily. it was appreciated that needed amenities were constantly restocked. the hotel managed a large number of guests efficiently, especially after the new year's eve ball drop.
Service
10/10
The team at the front desk was very fast. they were also efficient and solution-oriented, which i liked very much. i believe they deserve understanding during peak moments. The staff work very hard.
Location
9/10
the hotel location provides easy access to many city attractions, made getting around convenient. it's close to many things, so walking was a very viable option. this hotel is in a good location.
0 Helpful
|
Cameron from Canada
Single
Traditional Guest room 1 King
3 nights in August 2025
|
Reviewed:November 13, 2025
8/10
Central Stay Experience
comfortable bedshelpful staffcentral location
The hotel has comfortable beds. The staff was helpful. The location is near many attractions.
0 Helpful
john from united kingdom
Couple
traditional guest room 1 king
4 nights in June 2025
|
Reviewed:September 05, 2025
8.8/10
a nice stay
helpful staffrestaurant tipsbeverage credit
The staff was really helpful rebooking us after a travel agent error. They fixed it fast! the concierge gave amazing restaurant tips. the daily food and beverage credit was perfect for starbucks and snacks.
i needed to store luggage and they charged a fee per bag. i found it pretty surprising, because i only needed to store them for a short while.
Location
9/10
The hotel features a location central to many subway lines. It is very near central park. times square, a well-known spot, also sits close by. this makes travel simple and quick.
Facilities
8/10
This hotel provides a starbucks in the lobby. It allows guests to have quick coffee. the hotel includes a restaurant and a bar, and the lobby also has seating. a fitness area is provided for guest usage.
Rooms
9/10
our room came with comfy beds. the bathroom had a good amount of towels. daily housekeeping made sure we always had everything we needed. the room was cozy and i felt the room was regularly cleaned.
Service
9/10
the check-in staff acted very helpful. the staff secured luggage and helped take care of us. the morning starbucks queue sometimes seemed very long. the staff was quick and efficient, especially with requests.
0 Helpful
|
roy from canada
Single
traditional guest room 1 king
5 nights in August 2025
|
Reviewed:August 30, 2025
8.5/10
solid stay in great location
comfy bedclean roomgood food
i found the bed super comfy. it was really clean. the bar food was also good. i stayed five nights. the location helped me.
It was a bit of a wait at times.
Location
9/10
The hotel benefits from convenient subway access just around the corner. This allows for easy exploration of the area and beyond! access to various attractions is very easy. it is a practical spot.
Facilities
8/10
i found the service prompt. the hotel seemed well kept. there weren't many queues.
Rooms
9/10
The rooms were very comfy and tidy. i was happy with my room. a king bed was in my room. It felt spacious!
Dining
8/10
the bar offers a selection of meals. i ate there once. i enjoyed the food at the bar, though i didn't try other places. there are many restaurants nearby!
0 Helpful
|
Questions of the users
About Sheraton New York Times Square Hotel
Are there mini fridges available in the guest rooms?
15 December 2024
Mini fridges can be rented for $25 during your stay. Standard rooms come with a mini bar.
Is there a fee for WiFi in guest rooms, or is it only free in public areas?
22 January 2025
Complimentary WiFi is available in the lobby, but there is a charge of $14.95 plus taxes for 24-hour WiFi access in the rooms.
How convenient is parking at the hotel?
30 January 2025
Parking is available on-site and can be accessed via 52nd or 53rd Street, with a direct entry from the parking area to the hotel.
Can I reserve my room without being charged for services I won't use, such as the mini fridge or breakfast?
05 February 2025
Charges for services you do not utilize, such as the mini fridge or breakfast, will not apply; just confirm your request at check-in.
Are windows in the guest rooms operable for fresh air?
12 February 2025
Guest room windows do not open.
Does the hotel provide transportation to LaGuardia Airport?
20 February 2025
Airport shuttle service to and from LaGuardia is not offered.
What is the cost for a resort fee?
28 February 2025
The resort fee is $25 per day.
How early can I check in, and is there a fee for this service?
05 March 2025
Check-in begins at 4:00 PM, with options for early check-in available for a fee if you wish to guarantee the availability.
What should I do if I lost an item during my stay?
12 March 2025
For lost items, please contact the hotel directly to inquire about the lost and found.
Is there a fitness center available for hotel guests?
20 March 2025
Yes, a fitness center with Peloton bikes is available, accessible 24 hours a day.
Where can I enjoy a meal or snacks at the hotel?
27 March 2025
Dining options include the Hudson Market for breakfast and the Library Bar for light bites and drinks.Next best alternative
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