Hampton Inn & Suites Boston Crosstown Center | Airport Hotel in Boston | Comfort Near the Terminal

Name: HAMPTON INN & SUITES BOSTON CROSSTOWN CENTER, Boston
Address: 811 Massachusetts Avenue, Boston, 02118

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Hampton Inn & Suites Boston Crosstown Center Interior photo

Hampton Inn & Suites Boston Crosstown Center Room photo

Hampton Inn & Suites Boston Crosstown Center Facilities photo

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Key details

About the Hotel

811 Massachusetts Avenue, Boston, 02118

Walking distance to major attractions

Very good

7.6

7.5

/10

3.3

3.0

Loved by Hampton Inn & Suites Boston Crosstown Center guests

Friendly staff

Clean rooms

Comfortable beds

Delicious coffee

Spacious rooms

"That free shuttle service is a great feature (ask for Sadu, he is the best!)."

Jimmyrugby from United States

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"You get a lot more bang for the buck than in a hotel downtown, plus there's free breakfast."

Dennis from United States

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"We also enjoyed the complimentary breakfast that was provided daily, as well as the free coffee served ALL DAY and night."

Mrs J from United States

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"Clean gym and swimming pool 9th floor overlooking this great city."

Ken K from United States

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"The hotel was conveniently close to both."

Livia K

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Rooms and Suites

Hampton Inn & Suites Boston Crosstown Center provides rooms with free Wi-Fi and cable TV. All rooms include air conditioning, a TV, ironing service, and a private bathroom with hairdryer and Neutrogena toiletries. Some rooms have a seating area. Guests receive full cleaning every fourth night/fifth day; stayover housekeeping is available upon request. The hotel provides connecting rooms, non-smoking rooms and pet-friendly rooms. Spacious and bright suites adapted for people with special needs are available.

Dining at Hotel

Guests enjoy a free hot breakfast buffet. Onsite, a grocery/convenience store is available. Nearby restaurants include South Boston's popular tapas spots.

Leisure and Amenities

Hampton Inn & Suites Boston Crosstown Center has a spa centre and fitness centre. Guests can relax with a massage from the hotel's Halisi Day Spa or take a dip in the indoor heated swimming pool located on the top floor. Additional amenities include a gift shop, complimentary wireless Internet access, and a television in a common area. The hotel welcomes guests of all sexual orientations and gender identities. The property allows pets under 75 lbs, with a $250 fee imposed; pets must not be left unattended for long periods and must be taken outside for bathroom use and exercise.

Location and Transport

Located in South End, Hampton Inn & Suites Boston Crosstown Center is near a train station and the airport. It is located in an established residential neighbourhood known for its magnificent brownstones and boutique dining. The hotel is 1.8 km from the Boston Museum of Fine Arts and 1.9 km from The Shops at Prudential Center. Fenway Baseball Park, home of the Boston Red Sox, is a 10-minute drive from the hotel. A free shuttle is available to Logan International Airport, 5.6 miles away. The hotel is within walking distance of the city's main tourist and cultural attractions, shopping, dining and other leisure activities. The SoWa Art + Design District is 1 km away, while Boston Public Garden, Copley Square, Isabella Stewart Gardner Museum, and Skywalk Observatory are each 2 km away.

Hotel Services

This 2-star hotel provides a free shuttle to Logan International Airport, a business center, meeting rooms, and car rental service at the front desk. Additional services include dry cleaning/laundry services.

“A comfortable bed and a helpful staff make this a practical choice. Breakfast is included, with enough variety to satisfy, and a free shuttle to nearby destinations simplifies getting around. While the immediate area may present some concerns, on-site security offers added peace of mind.”

James DavidEditor-in-Chief at Airporthotel

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Highlights from guests

DiningBreakfast is Great!

The free breakfast included omelets, waffles, fresh fruit, and great coffee all day.

Michael Chen from Canada

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Guest ParkingEasy Parking

Parking was close and easy, with in/out privileges for a reasonable daily fee.

Sarah Johnson from United States

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Room FeaturesComfy and Clean

The room was spacious, clean, and quiet. The beds were comfortable. The complimentary toiletries were great.

Kenji Tanaka from Japan

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Media & EntertainmentStay Connected

Plenty of outlets and charger ports in the rooms made it easy to keep devices charged.

Ingrid Muller from Germany

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Select your room type

The hotel offers rooms of different types and facilities suitable for every traveler

King Room King Bed Non-Smoking
2 persons
28 m²
1 King-size bed
Shower
room details
Room Two Queen Beds Non-Smoking
2 persons
28 m²
2 King Size Beds
Shower
room details
King Room Accessible Tub Mobility Hearing Access or Non-Smoking
2 persons
28 m²
1 King-size bed and 1 Sofa bed
room details

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Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Airport hotels designed with facilities that ensure convenience and comfort

Facilities: Great

8.0/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Free shuttle service
Housekeeping
Car hire
Laundry
Dry cleaning

Dining

Restaurant
Snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At the Hampton Inn & Suites Boston Crosstown Center, guests can indulge in a delightful blend of culinary experiences featuring vibrant Asian sushi and Caribbean Latin American dishes. With modern, family-friendly atmospheres, these onsite dining venues promise satisfying meals for travelers at any time of the day.

Hampton Inn & Suites Boston Crosstown Center Restaurant photo

ZC Boston Modern Asian Restaurant & Lounge

Modern Asian, Sushi

Ambiance

Family-friendly and modern setting, perfect for relaxed dining or social gatherings.

Key Offerings

Highlights include a diverse selection of sushi rolls and Asian-inspired dishes, ideal for lunch or dinner alongside a cocktail hour.

Reservation

Open daily from 11:00 AM to 01:00 AM.

Dona Habana Restaurant & Lounge

Caribbean, Latin American

Ambiance

A lively, family-friendly atmosphere that invites guests to unwind and explore bold flavors.

Key Offerings

Enjoy a range of Caribbean delights, including vegetarian-friendly options and signature cocktails during lunch and dinner or while soaking in the cocktail hour.

Reservation

Open Monday to Saturday from 11:00 AM to 01:00 AM, and Sunday from 11:00 AM to 09:00 PM.

Hampton Inn & Suites Boston Crosstown Center Location

811 Massachusetts Avenue, Boston, 02118

Explore Boston

Local Highlights

Museum of Fine Arts

30 minutes' walk

Renowned art collections featuring works from ancient to contemporary. Free admission on certain days.

Boston Common

30 minutes' walk

The oldest public park in the U.S. with walking paths, a pond and seasonal events.

Isabella Stewart Gardner Museum

25 minutes' walk

A unique museum with a stunning garden and eclectic art collection, offering guided tours.

Faneuil Hall Marketplace

10 minutes' drive

A historic marketplace with shops, restaurants, and vibrant street performances.

Boston Medical Center Walking Tours

4 minutes' walk

Engaging tours of the historical and architectural significance of the hospital campus.

Biking along the Charles River

10 minutes' drive

Scenic biking paths with beautiful views. Bike rentals available at nearby shops.

Yoga at Boston Common

30 minutes' walk

Relaxing outdoor yoga sessions, often held during the summer. Classes vary by season.

Kayaking on the Charles River

10 minutes' drive

Thrilling water sports with rentals available during summer months. Great for adventurers.

Mike's City Diner

9 minutes' walk

Classic American diner known for hearty breakfasts and famous meatloaf.

Blunch

6 minutes' walk

Café serving delicious brunch options with a cozy atmosphere. Vegan options are available.

Code Ten

10 minutes' walk

A trendy eatery focusing on fresh, locally sourced ingredients and contemporary dishes.

Dunkin'

1 minute' walk

Perfect spot for a quick coffee and donuts, ideal for busy travelers.

Boston Symphony Hall

19 minutes' walk

Iconic venue hosting world-class orchestras and concerts in a historic setting.

Comedy at the Wilbur Theatre

10 minutes' drive

Vibrant performances featuring local and national comedians. Check schedule for shows.

Live Jazz at Wally's Cafe

10 minutes' drive

Historic jazz club offering vibrant live music. A great spot for music lovers of all ages.

Getting around

City Centre
Boston 22 min · 1.8 km
Airports
Logan (BOS) 13 min · 8.4 km
Worcester Regional (ORH) 116 min · 77.2 km
Train
Boston South Station 32 min · 2.6 km
Underground
Massachusetts Avenue 16 min · 1.3 km
Andrew 17 min · 1.4 km
Bus
Bus stop 2 min · 100 m

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A buffet breakfast is served at affordable prices.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

168

Reviews and Ratings

Feedback about Hampton Inn & Suites Boston Crosstown Center from previous guests about their experience.

Review summary

Based on recent reviews

Guests frequently highlight the spacious and clean rooms at Hampton Inn & Suites Boston Crosstown Center, equipped with comfortable beds. The breakfast receives positive feedback for its variety, which sometimes changes each morning, along with the availability of filter coffee and teas. The hotel's location is convenient for accessing Boston Medical Center, the Prudential Center, and the Duck Tour pickup area. Some guests have noted the area might feel a little unsafe at night.

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Review score

Based on 1150 verified reviews

7.3 /10

Very good

66 %

Recommend

Free WiFi

8.7/10

Cleanliness

8.3/10

Location

6.5/10

Paid Wi-Fi

6.8/10

Pros

Clean hotel

Friendly staff

Good location

Cons

Unsafe area

based on 1549 reviews

4/5

Christopher from United Kingdom

Single

Room Two Queen Beds Non-Smoking

3 nights in November 2025

Reviewed: January 03, 2026

9/10

Solid Stay, Convenient Location

queen beds breakfast facilities clean gym

My room had two queen beds and was non-smoking. I found the breakfast facilities to be very good (especially the pancakes!). The gym was clean and had a swimming pool on the 9th floor overlooking the area.

0 Helpful

Jacob from Australia

Single

King Room King Bed Non-Smoking

3 nights in October 2025

Reviewed: December 20, 2025

8.5/10

solid stay, great breakfast!

many options friendly staff double security

breakfast had many options. staff was friendly and helpful. i felt safe because there was double security at night. room was clean, what i expect.

the neighborhood was a bit sketchy. many homeless people were in the area. i saw some drug use near the hotel. this.

Service

9/10

front desk personnel demonstrated genuine kindness and provided efficient assistance with check-in and check-out. the hotel employed security personnel to ensure a safe environment for all guests. they were visible throughout the premises.

Dining

8/10

breakfast included a waffle station where guests make waffles themselves. there was various bread, cereal, and fruit. the coffee machine operated twenty-four hours and provided unlimited coffee and tea to the guests.

0 Helpful

Dominic from Canada

Couple

King Room King Bed Non-Smoking

3 nights in November 2025

Reviewed: December 19, 2025

9/10

a solid choice near hospitals

huge bed coffee selection

the room included a huge bed, it was comfortable and spacious. breakfast included a nice variety, even changing each morning. i appreciated the selection of filter coffee, decaf filter coffee, and teas.

0 Helpful

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Questions of the users

About Hampton Inn & Suites Boston Crosstown Center

Is parking available at this location, and what is the cost per night?

5 November 2024

Parking is available on-site and costs $25 per night.

What time is check-in and what are the policies for late check-outs?

15 December 2024

Check-in can occur before 12:00 PM, but late check-out must be arranged with the front desk upon arrival, subject to availability.

Can you tell me about the breakfast options offered during my stay?

10 January 2025

A full hot buffet breakfast is available from 6:00 AM to 9:00 AM on weekdays, and from 7:00 AM to 10:00 AM on weekends.

What are the operating hours for the fitness center?

20 February 2025

The fitness center is open 24 hours a day for guest use.

Are the fitness room and swimming pool currently open for guests?

30 March 2025

Due to health and safety regulations, the pool is currently closed. However, the fitness room remains open.

Is there public transportation, such as a train or bus station, within walking distance of the hotel?

14 April 2025

Yes, the hotel is conveniently located close to a train station and several bus routes.

What is the minimum age required for check-in at this hotel?

22 May 2025

Guests must be at least 21 years old to check in, and must present a valid ID and credit card. Guests under 21 will need to be accompanied by someone who is 21 or older.

How does the shuttle service operate for guests arriving at Logan International Airport?

17 June 2025

Currently, there is no airport shuttle service available. Guests must call the hotel on the day of arrival to inquire about potential transportation arrangements.

What facilities can pets access during their stay?

3 July 2025

Pets are allowed with a maximum weight limit of 34 kg (75 lbs). Pet owners should ensure pets are not left unattended and are provided with bathroom breaks.

Can you provide information regarding group bookings and available amenities?

12 August 2025

The hotel offers online tools to facilitate group travel planning, and features meeting rooms and event space to accommodate various group needs.