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From36US$ /night
Check-in
13May2026Select date
Check-out
14May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sheikh Zayed Road, Dubai, United Arab Emirates, 00000
-
Close to the city center
Great
8.6
8.0
/10
4.6
/5

Rooms and Suites

The Carlton Downtown Hotel features rooms from the 5th to the 26th floor. Higher rooms offer views of Dubai or the Arabian Gulf. Deluxe rooms include a work desk, plus a choice of a queen bed or twin single beds and an in-built kitchenette. Classic one-bedroom suites have a queen bedroom and a work area with a desk. Panoramic one-bedroom suites offer an expansive living room with a 40" flat screen TV, a dining area for four people, and a large work desk. The master bedroom has a 40" flat screen TV and an en-suite bathroom with a separate shower and soaking tub, as well as extra large closet spaces. Panoramic two-bedroom suites have a spacious open living room with a 40" flat screen TV and a dining area for six people. The master bedroom has a 40" flat screen TV, an en-suite bathroom with a separate shower and soaking tub, and extra large closets. A guest bathroom is next to the living room.

Onsite Dining Options

The Carlton Downtown Hotel includes four dining destinations. Baÿty Restaurant, located on the 44th floor, serves international and Arabic cuisine buffet-style for breakfast and lunch. Special theme night dinner buffets feature live cooking stations. Narrah Restaurant & Lounge is a modern Arabesque lounge with Lebanese and Middle Eastern cuisine. LEVEL47 Rooftop Restaurant & Lounge offers signature cocktails and cuisine with views of Dubai and Burj Khalifa. Deli Grind features home-baked pastries, sandwiches, soups, salads, assorted teas, coffees, and mocktails.

Leisure and Recreation

The Carlton Downtown Hotel offers a fully equipped Fitness Centre with views of the Arabian Gulf from the 45th floor. It also includes a tennis court. Guests can enjoy the private rooftop pool, which features prompt service and a pool bar. Armonia Spa provides treatments for the mind, body, and soul.

Location and Transportation

The Carlton Downtown Hotel is located on Sheikh Zayed Road, near the Dubai Financial Centre Metro Station. The hotel is moments from the Dubai International Financial Centre, Dubai World Trade Center and Exhibition Center, Dubai Mall, Jumeirah Mosque and Downtown Dubai. Nearby landmarks include The Boulevard Mall (1 km), The Dubai Mall (2 km), and Souk Al Bahar (3 km).

Hotel Services

The Carlton Downtown Hotel provides a concierge desk, laundry and dry-cleaning services, and multilingual staff. Complimentary Wi-Fi is available in public areas. Free valet parking is offered. The hotel provides offsite catering for private and corporate events. Meeting rooms are available for small groups, and event planning and audiovisual equipment are provided. Babysitting services are available at a nominal charge.

“The location scores high, a definite plus for getting around. I noticed the rooms are generous in size, some with full kitchens, so extended stays are easy. It seems a solid choice if you want space and a central base.”
Hotel logo
James DavidEditor-in-Chief at Airporthotel
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Select your room type

The hotel offers rooms of different types and facilities suitable for every traveler
Deluxe Room Upgrade to Classic One Bedroom on F&B Priority Early Check Late Check-Out Subject to Availability Applicable stays until June 30th
2 persons
42 m² 
1 King-size bed
Shower
Bathtub
Classic One Bed Room Suite Upgrade to Premium One-Bedroom Suite on F&B Priority Early Check Late Check-Out Subject to Availability Applicable stays until June 30th
2 persons
52 m² 
1 King-size bed
Shower
Bathtub
Premium One-Bedroom Suite on F&B Priority Early Check Late Check-Out Subject to Availability Applicable stays until June 30th
2 persons
70 m² 
1 King-size bed
Shower
Bathtub
Panoramic Two-Bedroom Suite on F&B Priority Early Check Late Check-Out Subject to Availability Applicable stays until June 30th
2 persons
125 m² 
2 Single beds or 1 Queen-size bed
Shower
Bathtub
Click button to see more rooms
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Airport hotels designed with facilities that ensure convenience and comfort
Facilities: Great
8.6/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Tennis court

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Carlton Downtown Hotel offers an enticing array of dining options that weave together traditional and contemporary influences. Guests can indulge in flavors from around the globe within inviting settings, whether it's a cozy family atmosphere or a sophisticated rooftop experience with breathtaking views of the city.
Carlton Downtown Hotel Dubai Restaurant photo
Carlton Downtown Hotel Dubai Restaurant photo

Bayty All Day Dining

International
Ambiance
Traditional
Key Offerings
Savor fresh appetizers crafted from herbs and spices, complemented by authentic Levantine delicacies. Special themed night dinner buffets feature live cooking stations for a personalized dining experience.
Reservation
no
Monday: 06:00 - 11:00, 12:00 - 15:00; Thursday: 19:00 - 23:00

Level 47

Halal International
Ambiance
Modern
Key Offerings
A sophisticated dinner venue at the highest outdoor restaurant and lounge in the city, offering an inviting atmosphere for memorable meals paired with stunning city views.
Reservation
no
Daily: 16:00 - 00:00

Deli Grind Coffee

International
Ambiance
Family friendly, Modern
Key Offerings
Enjoy a relaxed atmosphere with a selection of coffee and light bites, perfect for a casual meet-up or a quick refreshment throughout the day.
Reservation
no
Monday: 06:00 - 00:00

Havana Lounge and Kitchen

Mexican, International, Latin American
Ambiance
Modern
Key Offerings
Step into the vibrant world of Latin America with exquisite flavors and craft cocktails. Open during dinner and cocktail hours to unwind with lively music in a stunning setting.
Reservation
no
Monday to Wednesday: 12:00 - 02:00

Narrah Restaurant and Lounge

International, Grill/BBQ, Halal
Ambiance
Family friendly, Traditional
Key Offerings
Experience a mouthwatering selection of grilled BBQ dishes in a warm, traditional setting, inviting guests for both lunch and dinner meals with a hearty, home-like feel.
Reservation
no
Daily: 12:00 - 00:00

Carlton Downtown Hotel Location

Sheikh Zayed Road, Dubai, United Arab Emirates, 00000
Map view
Sheikh Zayed Road, Dubai, United Arab Emirates, 00000
Nearby
Night club
Mint Leaf of London
330 m
Restaurants
Eric's
50 m
22 A Sheikh Zayed Road Mardoof Building
JJ Chicken
120 m
DIFC - Dubai world trade center 2 Kawakeb Building Blod D
SoHo Grill
80 m
Sheikh Zayed Rd Block D
Bento-Ya
150 m
Sheikh Zayed Rd
Turkish Rooftop Shisha Lounge
40 m
115 Sheikh Zayed Rd Emirates Grand Hotel Dubai
Hatam Restaurant
40 m
Mall of the Emirates Sheikh Zayed Rd
Zephyr Rooftop Restaurant & Lounge
40 m
Sheikh Zayed Road Level 47
Kung Korean Restaurant
40 m
Tecom Mezzanine Floor Sheikh Zayed Rd
Grand Mahal Restaurant
40 m
Zaabeel Road D84ST
Margherita
180 m
123 Sheikh Zayed Road Al Kawakeb Buildings
KIZA Restaurant & Lounge
300 m
Ground floor
Bayty Restaurant
100 m
Sheikh Zayed Road Level 44
Explore Dubai
Explore Dubai
Top Attractions
Activities
Dining
Entertainment
The Dubai Mall
25 minutes' walk
A premier shopping destination with diverse retail outlets, dining options, and entertainment including an ice rink and a cinema.
Burj Khalifa
25 minutes' walk
The tallest building in the world, offering breathtaking views from its observation decks and a striking architectural design.
Dubai Aquarium & Underwater Zoo
25 minutes' walk
Home to thousands of aquatic animals, this aquarium features a walk-through tunnel and unique interactive experiences.
Dubai Fountain
35 minutes' walk
A captivating water show set to music, featuring choreographed fountains that create stunning visual displays throughout the day.
Kidzania
20 minutes' walk
An interactive city made for children aged 4-16, allowing them to explore various professions through role-playing experiences.
Dubai Creek
10 minutes' drive
Ideal for leisurely boat rides and picnics, this historic creek area offers picturesque views and a chance to relax by the water.
Jebel Jais
25 minutes' drive
Home to the world's longest zip line, this thrilling adventure is not to be missed by adrenaline seekers visiting Dubai.
Mint Leaf of London
4 minutes' walk
An upscale Indian restaurant known for its exquisite ambiance and dishes like Lamb Rogan Josh. Reservations recommended.
SoHo Grill
1 minute' walk
A casual dining spot offering a mix of grilled meats and fresh seafood, perfect for a quick meal or a relaxed dinner.
Turkish Rooftop Shisha Lounge
1 minute' walk
A rooftop venue serving traditional Turkish cuisine and shisha, providing stunning views of the skyline in a cozy setting.
Opera Gallery Dubai
10 minutes' walk
A contemporary art gallery featuring a diverse collection of artworks. Hosts various exhibitions and events year-round.
City Walk
15 minutes' walk
A vibrant shopping and dining destination featuring art installations, outdoor movie screenings, and family-friendly activities.
Getting around
City Centre
Dubai8 min  ·  600 m
Airports
Dubai Creek SPB (DCG)15 min  ·  10.0 km
Dubai (DXB)21 min  ·  13.8 km
Train
Financial Centre Station4 min  ·  300 m
Underground
Financial Centre4 min  ·  300 m
Bus
Bus stop2 min  ·  100 m
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Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of AED 50 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Romanian, Russian, Arabic, Hindi, Bahasa Indonesian, Croatian, Swahili, Tagalog / Filipino, Ukrainian, Urdu
Number of floors:
42
Number of rooms:
353
Former name
Warwick Hotel Dubai
Property is also known as
carlton dubai downtown
carlton hotel dubai
carlton hotel dubai sheikh zayed road
carlton hotel sheikh zayed road
carlton downtown hotel dubai sheikh zayed road

Reviews and Ratings

Feedback about Carlton Downtown Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Carlton Downtown Hotel is often praised for its excellent location, being a short walk from the metro and conveniently close to attractions like the Burj Khalifa and Dubai Mall. Many guests appreciate the spacious rooms, some even featuring full kitchens and separate guest toilets. The rooftop pool tends to be a highlight for many. Some guests have mentioned that waiting times for elevators can be long, especially during peak hours.
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Review score
Based on 1551 verified reviews
8.4/10
Great
84%
Recommend
Location
9.3/10
Staff
9.0/10
Free Wi-Fi
8.5/10
Value for money
8.5/10
Pros
Prime location
Spacious suites
Excellent breakfast
Friendly staff
Metro station access
Cons
Odor in hallways
Slow elevators
Small restaurant
Delayed service
Guest reviews
based on 1551 reviews
8.4/10
based on 4107 reviews
8.6/10
Pierre from France
Family with children
Panoramic Suite
3 nights in November 2025
|
Reviewed:January 26, 2026
9.6/10

Fantastic Stay with Excellent Service!

generous upgradefresh optionsefficient cleaningslow room service
The hotel generously provided an upgrade to a panoramic suite. The breakfast included fresh options with hot coffee and tea. Daily cleaning was thorough and efficient and available 24/7. Staff helped us promptly with our requests. I found their friendliness cute.
Room service seemed slow . The room service team could do a better job checking door tags.
Location
10/10
The hotel is near the metro station, about a two-minute walk. The location is very close to Dubai Mall and Burj Khalifa. The Museum of the Future is equally close, providing convenient access to key attractions.
Dining
9/10
The breakfast buffet offers a variety of delicious and fresh options. I spotted plenty of variety with hot coffee. There also was a tempting selection of sweets, so very nice.
Service
10/10
The staff were friendly and accommodating. They promptly assisted with all our requests. I felt welcomed, as the service was very good overall.
Rooms
10/10
The Panoramic Suite offers fine views. The view includes the Burj Khalifa. The suite provided significantly more space, wonderful.
Facilities
9/10
The traditional Arabian house at the lobby is excellent. I noticed free water bottles were provided daily. There is also a mini market at the ground floor. It is very convenient.
0 Helpful
|
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Emma from United Kingdom
Couple
Classic One Bed Room Suite
4 nights in November 2025
|
Reviewed:January 17, 2026
9/10
generous selectionperfect locationlarge fridge
the location was perfect everything was easy to access i booked the classic one bed room suite it had a large fridge and a kettle the breakfast buffet had a generous selection i found what i wanted.
the online customer support prior to my arrival was disappointing i needed to check-in around 1 am and the answer i got was confusing.
0 Helpful
Christopher from United States
Business traveller
deluxe room
3 nights in November 2025
|
Reviewed:January 16, 2026
6/10

adequate but with issues

acceptable locationlacking room serviceinflexible schedule
the location was acceptable for my business needs.
The room service was lacking. I found the team did not check door tags. the reception informed me i should have told them earlier because the housekeeping schedule was over (it reminded me of it was my fault). i found this frustrating because i had booked an eight-night stay.
0 Helpful
Ava from United States
Business traveller
premium one-bedroom suite
3 nights in November 2025
|
Reviewed:January 15, 2026
9/10

superb experience, metro close by!

short walkfull kitchenseparate toilet
the location is unbeatable. it's only a short walk to the metro station. my room was spacious with a full kitchen, a dining area, and a separate guest toilet. i found it particularly convenient.
0 Helpful
Peter from United Kingdom
Business traveller
Deluxe Room
4 nights in November 2025
|
Reviewed:December 22, 2025
6/10
key attractionsslow room servicefaulty ac controller
The location was acceptable. It was near some key attractions.
The room service was surprisingly slow. It took a long time to get a simple request fulfilled. the air conditioning controller in my beautiful room seemed to have a mind of its OWN. It kept changing the temperature setting. THESE issues.
0 Helpful
Daniel from Germany
Business traveller
Panoramic Suite
4 nights in November 2025
|
Reviewed:December 20, 2025
9.0/10

Really good Stay with Panoramic Views

suite upgradeample spacedaily cleaningroom service
I was upgraded to a Panoramic Suite upon arrival, a fantastic surprise! The suite offered ample space and great comfort for the duration of my stay. Daily cleaning services kept everything tidy, and the room service menu had many options (I especially enjoyed the local dishes). The views from the suite were fine.
I found that some of the kitchenware was missing and it took some time to get it all supplied.
Service
9/10
The staff provided attentive service at all times, with quick responses to requests and helpful assistance with directions. Staff addressed me by name, nice. Check-in was efficient, with a clear explanation of the hotel amenities and services.
Dining
9/10
Breakfast on the 44th floor offered great views along with a wide variety of food options. The breakfast included both local and international dishes. fresh fruit and pastries. The buffet was well-kept.
Location
10/10
The hotel is conveniently located within a short walk to the Financial Center. It is only two metro stops from the exhibition center, and close to the metro station providing access to the city.
Facilities
8/10
The room had two bathrooms, and a spacious living area. It was great for unwinding after a long day. There was a large refrigerator, microwave, and washing machine (very useful for longer stays).
0 Helpful
|
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Alexander from Germany
Business traveller
Premium One-Bedroom Suite
3 nights in November 2025
|
Reviewed:December 01, 2025
7/10
gym facilitiesexcellent locationpremium suitekitchen odorsbathroom odorsmissing utensils
i had a premium one-bedroom suite (it was quite spacious). the gym facilities were good. the location was excellent for my business in the area.
the kitchen had odors that were present in both bathrooms. i had to keep the bathroom doors closed. also, there were no utensils in the kitchen.
0 Helpful
Questions of the users
About Carlton Downtown Hotel
Are there any rooms that offer a view of the iconic Burj Khalifa?
12 November 2024
Yes, certain rooms provide fantastic views of the Burj Khalifa, especially those located on higher floors.
Is it permissible for a guest to have friends visit their room during their stay?
07 January 2025
Guests can have friends visit, but it's advisable to check with the reception for any specific policies.
Are there complimentary shuttle services available to nearby malls or beaches?
22 March 2025
Yes, complimentary shuttle services are provided to La Mer Beach, the Outlet Mall, and the Mall of the Emirates.
Can I request a room with twin beds?
15 April 2025
Rooms with twin beds can be requested and are subject to availability at the time of booking.
Is there an airport transfer service available, and is there any charge involved?
05 December 2024
The hotel does not offer a complimentary airport shuttle service, but individual transfers can be arranged for AED 157 per car, one way.
What time is check-in, and can early check-in be arranged?
18 February 2025
Check-in begins at 14:00. Guests are welcomed to request early check-in at the reception, where staff will do their best to accommodate you.
What is the policy for visitors in the hotel rooms?
29 May 2025
Visitors are allowed in rooms, but checking in at the same time with valid identification is required.
Can an unmarried couple of different nationalities share a room?
26 June 2025
Yes, there are no nationality restrictions, but both guests must check in together and present valid ID.
Is parking available at the hotel, and is it complimentary?
30 August 2024
Yes, guests can enjoy complimentary parking during their stay.
Are kitchen facilities available in the suites?
14 September 2024
Yes, one-bedroom and two-bedroom suites are equipped with kitchenettes for guest use.
What is the policy for booking non-refundable offers?
09 October 2025
Non-refundable bookings cannot be amended or canceled for a refund. For added flexibility, it's better to choose flexible offers.
How close is the nearest metro station to the hotel?
11 December 2024
The nearest metro station, the Financial Centre, is just a 1-2 minute walk away.
Does the hotel feature a nightclub, and what are its operating hours?
27 January 2025
The hotel includes a nightclub that operates from 23:00 until 03:00.

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