Are there complimentary sunbeds available by the outdoor pool for guests?
22 February 2024
Yes, the hotel offers complimentary sunbeds around the outdoor pool. Balinese beds are also available for a fee of 50 EUR, which includes a bottle of cava. 75 photos
PROTUR NAISA PALMA HOTEL, Palma de Mallorca
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Key details
About the Hotel
Simon Ballester, 6, Palma de Mallorca, 07011,
- Steps from Santa Catalina district
Perfect
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9.5
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Rooms in Palma
Protur Naisa Palma Hotel provides rooms with air conditioning and complimentary WiFi. Each room includes a private bathroom. Rooms also feature a flat-screen TV with satellite channels and a safety deposit box. Connecting rooms accommodate 2 to 4 people. Double rooms offer a choice of double or twin beds. Select rooms include a terrace with wooden flooring, sun loungers, and a whirlpool.
Dining at Protur Naisa
The hotel features a restaurant and a bar. The café bar is open from 7:00 AM to 10:30 PM, serving coffee and offering a menu. A lunch menu is available Monday through Friday for 17€, including a starter, main course, and dessert. Every day there is a selection of sweet and savoury options. Breakfast is available from 7:30 AM to 11:00 AM.
Leisure and Spa
Guests can access the spa centre, wellness centre, indoor pool, fitness centre, and sauna. The leisure area includes a Hammam, sauna, heated pool with jacuzzi, water cascade, cyclonic shower, and ice fountain. The Sky Bar features an outdoor pool and terrace. Massages are available.
Location in Palma
Protur Naisa Palma Hotel is in the centre of Palma de Mallorca, 15 km from Palma de Mallorca Airport and 2 km from Palma Intermodal station. The hotel is a 5-minute walk from the port and sea promenade, near Jaime III shopping area and Santa Catalina district. Points of interest include Castell de Bellver (2 km), Placa Major (1 km), and Catedral de Mallorca (1 km).
Hotel Services
The hotel offers private parking. Guests have access to a shared lounge. Concierge services and complimentary wireless internet are available. The hotel also provides a picnic area. Practical guidance about the area is available at the reception.
“What stands out here is a commitment to modern comfort right in the city center. The rooftop Sky Bar seems a real draw, while the spa access adds a layer of relaxation you might not expect, and all within walking distance of Santa Catalina's dining scene. I think it balances a stylish stay with a practical location.”
Select your room type
The hotel offers rooms of different types and facilities suitable for every traveler
- Double or Twin Room2 persons22 m²1 King-size bedAir conditioningHeatingroom details
- Double Room2 persons22 m²1 King-size bedAir conditioningHeatingroom details
- Single Room2 persons22 m²1 Single bedAir conditioningHeatingroom details
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Airport hotels designed with facilities that ensure convenience and comfort
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Hairdresser
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
- Golf course
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Playpen
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
- Public Bath
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
At the Protur Naisa Palma Hotel, the dining experience is a delightful blend of local flavors and comfort, perfect for fueling your day ahead or relaxing in the heart of Palma. The inviting Cafetería Naisa caters to diverse dietary preferences, ensuring every guest can savor wholesome meals in a warm setting.
Location
Simon Ballester, 6, Palma de Mallorca, 07011,
Explore Palma de Mallorca
Local Highlights Near Protur Naisa Palma Hotel
Catedral de Mallorca
15 minutes' walk
Gothic architecture and stunning ocean views define this iconic cathedral. Guided tours available for deeper insight.
Sa Llotja
11 minutes' walk
A stunning medieval building showcasing impressive Gothic architecture, often hosting art exhibitions and cultural events.
Castell de Bellver
25 minutes' walk
A unique circular castle offering panoramic views of Palma, with a museum included that delves into its rich history.
Es Baluard Museu d'Art Modern i Contemporani de Palma
8 minutes' walk
Home to a vibrant collection of modern art, this museum also features stunning views of the city from its terraces.
Cycling in Palma
5 minutes' walk
Biking along Palma's scenic routes is a thrill-seeker's dream. Rentals available nearby for both guided and solo rides.
Sa Feixina Park
7 minutes' walk
A serene spot perfect for relaxation or jogging, featuring lush landscapes and walking paths along the waterfront.
Sakana Sushi Palma
1 minute' walk
Sushi and Japanese dishes in a chic atmosphere, known for its fresh ingredients and creative rolls. A must-visit for sushi lovers.
Restaurante Made in China
3 minutes' walk
Chinese cuisine with a local twist, offering a cozy ambiance. Signature dim sum and noodles highly recommended.
La Rambla
11 minutes' walk
A vibrant boulevard with shops, cafes, and lively street performances. Perfect for an evening stroll with family-friendly options.
Son Moix Stadium
6 minutes' drive
Catch a live football match for an exciting local experience, offering a great atmosphere on match days.
Getting around
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Property information and rules
Check-in
from 14:00-23:30
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 14 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Catalan
Number of floors:
6
Number of rooms:
27
Reviews and Ratings
Feedback about Protur Naisa Palma Hotel from previous guests about their experience.
Show moreShow less
Pros
Friendly staff
Spotlessly clean
Exceptional breakfast
Rooftop pool
Cons
Bathroom privacy
Maintenance issues
Guest reviewsbased on 1673 reviews
Luke from United Kingdom
Single
Double Room
3 nights in November 2025
|
Reviewed: February 04, 2026
9/10
wide selection breakfast staff convenient location
The breakfast was AMAZING!!! i found many options to suit my tastes. the staff were very helpful and friendly, specifically at guest check-in. the hotel location is convenient and well maintained. I could walk to highlighted spots.
i noticed the gym was very small.
0 Helpful
oscar from spain
Couple
double room
4 nights in November 2025
|
Reviewed: January 25, 2026
9.0/10
charming hotel experience
helpful staff clean room great breakfast fantastic location
the hotel staff was always ready to help with anything. the rooms were really clean , and the entire hotel looked great. the breakfast offered many choices , and i noticed it changed a little bit each day. its location was also a big plus for exploring the area.
the indoor pool was temporarily closed for repairs , which was slightly disappointing.
Service
9/10
the hotel provided a smooth check-in experience , and the reception staff offered help with local information. i observed staff members promptly addressing guest inquiries and requests. the team seemed committed to guest satisfaction.
Facilities
9/10
the rooftop area includes a pool with sun loungers. the gym is equipped with cardio machines and free weights. the breakfast area offers a variety of options , including fresh fruit and pastries.
0 Helpful
|
Frederick from Germany
Couple
Double Room
4 nights in November 2025
|
Reviewed: January 09, 2026
6/10
faulty electric system defective room card
I found the electric system faulty. The lights did not function properly. The curtain also did not work. The staff said it was ok but it was not, we had issues with the room card, the card park needed changing many times. It did not work properly.
0 Helpful
Gregory from United Kingdom
Couple
double room
3 nights in November 2025
|
Reviewed: December 09, 2025
9.3/10
gentle stay
abundant buffet modern room friendly staff local directions
the breakfast buffet was abundant, a true delight each morning. the room was modern, it was spacious, and very clean. the staff was friendly, they helped us with directions to local attractions, a kind service.
Service
9/10
staff responded to requests promptly, very helpful. they provided useful information about nearby attractions. the check-in process felt efficient, it was a smooth welcome after travel.
Dining
10/10
breakfast includes many options, fresh fruits and pastries. the coffee tasted good, a good start to the day. the dining area felt clean, it presented a relaxed setting.
Rooms
9/10
the room has modern lighting, its easy to adjust to needs. the blackout blind worked well, it ensured restful sleep. the room includes comfortable bedding, it felt inviting after long days.
0 Helpful
|
Dominic from United Kingdom
Couple
Double Room
4 nights in August 2025
|
Reviewed: September 05, 2025
9/10
big selection heated pool
the breakfast was superb, a big selection was available. the rooftop pool was heated, i found it enjoyable after a day exploring.
the gym had only a small number of equipments, it was limiting.
0 Helpful
Show more reviews
Questions of the users
About Protur Naisa Palma Hotel
Can a 17-year-old guest check in without an adult present?
15 January 2024
Yes, a guest under 18 can stay at the hotel alone if they have a signed authorization from a legal guardian, along with a copy of the guardian's passport. Is there an option for late check-out if my flight is later in the evening?
10 March 2024
Late check-out options depend on availability, but guests can store their luggage with the hotel and continue to enjoy hotel facilities after check-out. Will booking a stay in March include access to the spa and swimming pool at no additional cost?
5 April 2024
Yes, the spa, indoor pool, and rooftop pool access are included in the price of your stay. Is the outdoor swimming pool heated for guests arriving in April?
18 April 2024
Yes, the outdoor swimming pool is heated, ensuring a comfortable experience for guests during their stay. Do the bathrooms in the hotel provide adequate privacy for guests?
2 May 2024
All rooms come with a private bathroom, ensuring privacy for guests during their stay. Does the hotel cater to gluten-free dietary restrictions in its breakfast options?
27 June 2024
Yes, the breakfast buffet includes various gluten-free products suitable for guests with dietary restrictions. Is the pool and spa area currently open for guest use?
14 July 2024
Yes, the pool and spa facilities are open for guests to enjoy. Can you provide information about accessible rooms and bathroom facilities?
29 August 2024
The hotel offers two accessible rooms equipped with flatwheel showers, seats, and grab rails in the bathrooms for convenience. Is there on-site parking available for guests, and what is the cost?
10 September 2024
Parking is available at the hotel for 16 EUR per night.Next best alternative
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