Is it possible to prepay for my stay and cover any incidental charges in advance?
05 March 2024
A credit card must be presented at check-in to cover incidentals, and it should be the card used for room payment. Thank you. 75 photos
CROWNE PLAZA DALLAS DOWNTOWN BY IHG, Dallas
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Key details
About the Hotel
1015 Elm Street, Dallas, 75202,
- Close to Dealey Plaza
Nice
6.8
6.3
3.1
2.3
Rooms
The Crowne Plaza Dallas Downtown provides rooms with air conditioning, coffee-making facilities, and flat-screen TVs with cable channels. Some rooms have city views. Accessible rooms include wheelchair-accessible accommodations, door locks, grab bars, and bathroom controls.
Dining Options
Thrive Restaurant serves American cuisine for breakfast and dinner. Thrive Round Bar serves drinks and New American cuisine.
Leisure & Entertainment
The Crowne Plaza Dallas Downtown features an outdoor rooftop pool, open from 8:00 AM to 12:00 AM. A fitness center, renovated in 2019, includes cardio and weight stations and is accessible 24 hours with a room key.
Location & Transportation
The Crowne Plaza Dallas Downtown is located in downtown Dallas. It's near the Dallas World Aquarium (0.5 km), the Dallas Museum of Art (1 km), and the House of Blues. The hotel is close to the West End district, Bank of America Plaza, and Uptown McKinney Avenue. DART West End Station is nearby. Dallas Love Field Airport is six miles away. A secure parking garage is attached to the hotel; the fee is 20 USD.
Services
The hotel provides a 24-hour reception. The business center has two stations with a copier, printer, and scanner and is open 24 hours. Wireless internet is available in public areas. The hotel offers more than 30,000 sq ft of event space for groups up to 600. Guide dogs and service animals are allowed. A pet fee of 40 USD per night and a 75 USD refundable deposit are required.
“Crowne Plaza Dallas Downtown's location scores highly, placing guests within easy reach of both the DART West End station and downtown attractions. I particularly note the spacious, clean rooms, some offering desirable balcony views, and the rooftop pool provides a refreshing escape with impressive vistas. For group bookings, the hotel's event spaces and accessible team make it a reliable choice.”
Select your room type
The hotel offers rooms of different types and facilities suitable for every traveler
- Standard King Room3 persons30 m²1 King-size bedAir conditioningBathtubroom details
- Premium King Room Balcony2 persons30 m²1 King-size bedAir conditioningBalconyroom details
- Premium Queen Room Two Queen Beds2 persons30 m²2 King Size BedsAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Airport hotels designed with facilities that ensure convenience and comfort
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Seasonal outdoor pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
At the Crowne Plaza Dallas Downtown, onsite dining shines with Thrive Restaurant, a chic venue that effortlessly transitions from a vibrant breakfast spot to one of the area's most popular nightclubs in the evening, offering a delightful fusion of upscale New American cuisine in a family-friendly atmosphere.
Crowne Plaza Dallas Downtown By Ihg Location
1015 Elm Street, Dallas, 75202,
Explore Dallas
Explore Dallas
The Sixth Floor Museum at Dealey Plaza
8 minutes' walk
An important historical site focusing on the life of JFK, featuring exhibits and artifacts from his presidency.
Dallas Museum Of Art
14 minutes' walk
One of the largest art museums in the U.S., offering diverse collections and free admission to the general public.
The Dallas World Aquarium
5 minutes' walk
An interactive aquarium showcasing marine life from around the world, plus a rainforest exhibit with exotic animals.
Pioneer Plaza
6 minutes' walk
A unique park featuring bronze cattle drive sculptures commemorating the heritage of Texas ranching.
Kayaking on the Trinity River
15 minutes' drive
Adventure seekers can enjoy kayaking with guided rentals available at local outfitters for an exciting river experience.
Wellness at The Spa at the Joule
15 minutes' walk
Relaxation options abound with luxurious spa treatments and wellness services just a short stroll away from the hotel.
Chop House Burger
2 minutes' walk
Casual spot known for its gourmet burgers and delicious fries, perfect for a quick meal after exploring downtown.
Urban Blend Coffee Co
3 minutes' walk
Cozy coffee shop offering specialty brews and pastries with a community atmosphere, ideal for relaxation or work.
Corner Bakery Cafe
5 minutes' walk
Popular chain café featuring breakfast, fresh salads, and pastries in a vibrant setting, catering to various dietary needs.
The Arena
10 minutes' walk
A lively venue hosting concerts and events; visitors can enjoy live performances in a vibrant atmosphere suited for all ages.
Dallas City Hall
12 minutes' walk
Architectural landmark featuring public art exhibits and a unique triangular design, often hosting community events.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs US$18.35 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Dutch, Czech, Croatian, Slovak, Serbian
Year renovated:
2011
Number of floors:
19
Number of rooms:
291
Former name
West End Dallas
Reviews and Ratings
Feedback about Crowne Plaza Dallas Downtown By Ihg from previous guests about their experience.
Pros
Good location
Friendly staff
Nice pool
Cons
Dirty bathroom
Broken toilet
Musty smell
Guest reviewsShow more reviews
Questions of the users
About Crowne Plaza Dallas Downtown By Ihg
Can I enjoy some fresh air on the balcony?
15 August 2024
Yes, guests can access the balcony and enjoy a coffee or relax outside. What is the pet fee for staying at the hotel?
22 September 2024
The cost for pets is $40.00 per night. Are there rooms with private balconies available?
10 November 2024
Yes, several rooms come equipped with balconies. Will I find a mini fridge in the room to keep my drinks cool?
30 March 2025
Every room is equipped with a mini fridge for guests' convenience. What are the operating hours of the outdoor rooftop pool?
17 February 2025
The rooftop pool is open from 8 AM to midnight, depending on the weather. Do any of the guest rooms feature jacuzzi tubs?
21 April 2025
Unfortunately, none of the rooms are equipped with in-room jacuzzi tubs. Do balcony rooms provide good views of the city?
03 May 2025
Yes, the balcony rooms offer a variety of impressive views of downtown. How far is the hotel from American Airlines Center?
19 October 2024
The venue is approximately 800 meters away and within walking distance. Additionally, a shuttle service operates within a 3-mile radius of the hotel. Can someone under 21 check in?
12 January 2025
Guests need to be at least 18 years old to check in, along with a valid ID and credit card. Are there any extra fees I should expect upon check-in?
08 April 2025
Yes, a $75 deposit is required at check-in. This will be returned, provided no incidentals were charged during your stay. Are there designated smoking areas in the hotel?
29 November 2024
The property is entirely non-smoking, but there are designated smoking areas outside.Next best alternative
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